Legend of the Himalayan

They are in Westfield Valley Fair in San Jose, too. Perhaps they ticked off too many in SF and are tapping out the victim pool there. Their products may or may not perform the miracles they claim but they are all certainly much, much cheaper buying them elsewhere (on-​line up to 65% less.) These are just high-​pressure resellers. Shout no and run (don’t walk) away.

If i could give zero stars, no, negative ratings to these people, I would feel a BIT better.
For one, I seriously blame my sister for loving these kiosk stands giving out free samples and where these associates suck them in to buy their products. This is what happens when someone is very gullible in thinking that everything works. Me think NOT.
This associate, by the name of SHAHAF (for all i know he probably made up his name.) lured her towards his kiosk. I was lucky enough to get away from him and look at something else. While I was standing in front of another store window shopping, this guy has done so many demostrations of these so-​called Himalayan products to her. My sister calls me over to check out these products and sure enough, I get these products tested on me too. As much as I do not want to buy them, he pretty much got into my face saying that since I liked the products so much I should buy them.
Now seriously, I do not like people getting into my face, forcing me to buy their products. Unfortunately since my sister got me sucked into this and the associate simply would NOT let us walk away telling me how much I am going to regret NOT using this product to make me beautiful. By using high-​sale pressure tactics to buy their products as well as doing everything he could to get me to buy their products, I had no choice but to buy them. My sister and I only wanted the Goji Peel, but he kept on insisting to buy the entire set until he got so desperate and decided that if I buy the peel, he’ll send a sugar scrub as a free gift.
Alright, so I gave in, bought it. Luckily, I only spent about $ 65.00 unlike the other reviews before me. But I am worried since I used my debit card and they could easily get my info and do some unauthorized charges.
After buying the product, I gave probably one of the biggest in-​your-​face-​I-​told-​you-​not-​to-​fall-​for-​this-​kind-​of-​crap lecture to my sister in public. As much I was so upset since this is NOT the customer service I like at all and since this was the first time I ever had to buy a product to get away from them. This place doesn’t even post up the prices for their products and will trap you until you buy their products.
Message to these people: Don’t tell me that I will be beautiful after using your products that probably will not show any results. I think I am fine with a bottle of Cetaphil to wash my face.
I checked online. This happened to be one of those companies that also have products by ONSEN… unfortunately the same company my gullible sister got lured on.
YOU HAVE BEEN WARNED.

the closest listing on the westfield directory is «onsen» but they seem to have taken over a kiosk on probably every floor. i was getting off an escalator and the representative was screaming out for your attention. hook, line and sinker (i’m an easy mark). they employ the hard sell technique first and get anyone in proximity to sample/​demo product and then time to close the deal, you need the set, then this and that; i start off with about $ 200 for the basic set and don’t know it until i am signing off on the charge. now the manager slips in and bada-​bing bada-​boom, time to employ the upsell technique. just sample/​demo this other product and keep this in mind for next time. $ 850 later, «can i go away now???» wait you must let the specialist have a session with you. upsell with a markup time — this other product is exponentially better than that basic set you already have (and exponentially more expensive). ka-​ching. somehow after the hour and a half that i am trapped in their grasp with no sign of rescue, my insistence on, «it’s getting late.» appeals and i relish in the sliver of hope for escape. final damage $ 2502.07
i manage to get to the next floor down and yes i am stopped at a kiosk for the same company, this time it’s, «hey have a free gift card.» «wait, what???» yeah it’s a revolutionary new product. «you know what? i have that already, right here in my bag.» «no, that’s not possible.» «here.» «okay, but do you have ???» «yes, i do.» climbing up the entire product line again, «yes, i do.» the sales rep from upstairs flags down new girl from behind me that yeah, this guy is done.
did i shop at «the legend of the himalayan of my own volition, no. did i just want to help the first sales rep out with a small quick sale, yes. is hard-​selling, up-​selling, marked-​up no refund aggressive selling to anyone within visual proximity a good thing? ultimately the answer is no.
it is a reflection on the westfield mall as a whole to have these kinds of stores in their space mingling with the likes of bloomingdale’s and american eagle outfitters but there is no accountability for who does business with them; in the end it’s all about the sell.

this place SUCKS and are total high pressure sales people.
They don’t post any prices
then they say «oh, b/​c I like you, I am going to give you a deal»
and then they put stuff on your face and you can’t walk away.
after shopping here, I have a very NEGATIVE feeling about westfield shopping mall