Laurel Inn

We arrived at 3:45pm (check in is at 3pm). Our room was not ready. We waited in the lobby that looked pretty dirty. Thick layer of dust on the table, very dirty rug… The person at the front desk seemed very unfriendly.
There were 3 of us (our son traveled with us), and we booked a room with a pull out sofa bed. Unfortunately our son had to sleep on the floor. To say that their sofa bed was uncomfortable is to say nothing. It was like laying down on a bed of nails. Their management should try spending one night sleeping on that bed.

The Laurel Inn was suggested by a colleague in Tacoma who stays here every visit to San Francisco. It is a quaint boutique hotel with character, which is my preference. The front desk attendants were very nice and helpful.
Complimentary fresh brewed coffee, which is great for a work trip when I don’t have time to stop at a coffee shop.
Location may not be convenient depending on where you are going, but our event was in the Presidio so it worked perfectly. Walking distance from Trader Joe’s and some restaurant/​coffee options. This part of town lacks night life, but that makes it easier for a good night’s sleep!

Loved this little hotel. It’s in walking distance to several very good restaurants. Parking on premises $ 28 a day and is gated. Rooms are clean. Michael was the manager on duty that weekend. He was very friendly and helpful. Used Expedia .com to book and got $ 339 a night. Your in SF so expect higher prices. This was a good price for this hotel. We will be back!

I’m in San Francisco for a job that ran late into the night. My first choice was the Courtyard Marriott. They wanted $ 509.00 because this is Oracle week. Tomorrow is $ 169.00 but tonight is $ 509.00. No thank you! I thought I’d try Air B&B. They offered me a 2 bedroom condo for 2 nights for $ 400.00. After all the «Fees» cleaning, occupancy tax etc. My credit card was charged $ 749.00. Oh did I mention a stranger (male) would be in the next bedroom? They were kind enough to issue a refund. As I was getting on the bridge to just drive home at 10:00 PM, a traffic accident and Elton John concert had the bridge at a stand still. I jumped on Hotel tonight and found this little gem. Free parking 5 steps away from the door, a complimentary Anchor Steam and a super comfy bed. I’ll be here for 7 hours, and so grateful to be here!

I just want you to know that this hotel is not to Expedia standards at all! It was bad really, really bad :-(and then to boot they charged us $ 28.00 dollars a night to park our car without telling us up front. My sister lives around the corner and I have walked past this hotel a million times and always thought it would be boutique nice but it isn’t its more comparable to a flea ridden hostel. No screens on the windows and no air. Bad, Bad, Bad, yellowed sheets stained carpet and furniture Bad.
We stayed at another Joie de Vivre hotel in Santa Cruz and could not have been happier, this was not only a great disappointment but a sentence to endure.

From the moment I called to ask about pricing and ended up booking a room for 2 nights for the wedding, everything has been awesome. The manager was the one I spoke to while making the reservation and honestly, he was a life saver. I was price shopping for pet-​friendly hotels semi-​close to my house (Central Richmond) and parking was the most important thing since I would be having a makeup artist and hair stylists visiting the morning of my wedding. I told him everything was perfect but the price was a little out of my range, especially because I was only going to be there 1 night myself then my bestfriend would stay there the following night after our wedding. He was an angel and offered me an AMAZING deal for 2 nights that was in my price range.
Parking was easy — in fact, I got a prime spot 10 steps away from the lobby door in the parking garage on California that is attached to the the office. The girls who came the next day said they didn’t have any trouble finding parking either.
The room was clean, spacious, and the beds were comfy. It gave us plenty of room to get ready in in the morning (including the bathroom).
When we walked into the room Friday evening, there was a bottle of red wine and the sweetest handwritten card from the staff congratulating me on the next day’s wedding. How sweet! AND the actual day of the wedding. another staff member came up to the room with a bottle of white wine and another card. Seriously did not expect that but such a nice gesture.
Location is great — you’re near lots of great food and the lobby coffee is actually good. We got a couple cups, along with some muffins and snacked in the room while getting ready.
The elevator is old but works and what else do you need in an elevator? It serves it’s purpose.
Didn’t get to go to Swank for a drink but maybe in the future!

Needed a place in a pinch and was satisfied with this one. Adorable décor. Friendly, attentive guest services at check-​in and check-​out. Met my expectations and needs. As others have mentioned, no AC, but not needed in SF (honestly, the fans running in lieu of AC were kinda weird to me, like there was a cleanup or something going on). I appreciated the view and being able to have my windows open over night. Free drink was a nice touch. I wouldn’t consider crusty pastries enough to be a «free breakfast” — for the cost, I would have liked to have seen a little more of an effort. I’d definitely return.

Nice little hotel in Presidio area of Pacific Heights. Friendly staff, clean and far from tourist areas. Free coffee and breakfast pastries. Free Wi-​Fi. Nice city view. Highly recommended!

Laurel Inn SF is a small hotel. We chose it because of its close proximity to USF where my daughter goes to school. The room is basically cheap old hotel with nice furniture. You can hear the floors creaking from people upstairs, no air conditioning just a small floor fan. The cottage cheese ceiling with mold must be some kind of violating. Nice staff

We were nervous about staying in a hotel in SF that didn’t have air conditioning — during one of the hottest heat waves they’ve seen. But Laurel Inn is so charming and accommodating, we had a very pleasant stay. There was a tower fan in our room (without this, I don’t know how we could have slept, it was HOT). The King room was nice and modern and spacious. It had a refrigerator, a decent sized bathroom, desk, couch, large closet and chest. TV was modern, lots of channels. In the lobby they offer cookies and a pretty vast selection of blu rays you can take up to your room. I would definitely stay here again granted the price was right!

This review is for quality of customer service. I stayed here a year ago not for a happy vacation, but because my wife was checked into a hospital nearby. All the employees here– attendants, service maids, front desk – were top notch, and showed a level of kindness, helpfulness, and humanity the doctors at the hospital can only wish for. Thank you!

Visited San Francisco for the first time ever this lovely quaint little hotel has been remodeled beautifully. It’s got some charm and some old rustic feel like no air conditioning however being in San Francisco you didn’t need it I was shocked but that’s Life of a Floridian the first place you check on renting a room is there air conditioning. We slept perfectly well with no AC just with an open window and was not disturbed that was comfortable sheets between continental breakfast was very small however staff was a credibly friendly and extremely helpful. Location is also very good. I would stay here again.

I had an excellent stay at this hotel. When we arrived there was no parking in the open lot so I went inside to ask about additional parking and Tanya helped me out by checking me in and giving me the remote for the under hotel parking which made everything so much easier! She was so informative and also helped me later in the evening with their complimentary DVD/​blu Ray system. Very clean rooms, cute pastry breakfast in the morning and an all around wonderful experience. Great staff! Will definitely come back to this hotel.

It’s a shame to give them 2 stars, because I liked it starting out, but two things happened on my checkout day.
1. On my bill, they added a $ 1 «donation» to their own charity, without giving me any information about what that charity was for, and then required me to ask that it be removed. It is a ridiculous practice, and will probably put them in line for a class action lawsuit.
2. At 10:30 on checkout day (checkout is 12), housekeeping waltzed into my room without knocking. Fortunately for all, I had just wrapped up with a towel. Who does that? Even if your 99% sure the room is empty (and they had no reason to be 1% sure), wouldn’t you knock? Shouldn’t you knock?

As my 13-​year old said when we got to our room – «Ew». Dated, dirty, and tired.
All flourescent lighting in rooms. Thoroughly depressing dirty carpet and old paint. Chip Connelly should be ashamed of himself – this is no «hip makeover”– just a sad, tired, dilapidated motel that needs a young entrepreneur to buy it, blow it up and remake it.

Stayed here for several weeks for recovery from surgery at UCSF. Great centralized location to Filmore, Presideo, Trader Joes, and others. Several nice restaurants within walking distance and half a block from the UCSF shuttle. Room was nicely appointed with a breathtaking sunrise view from the quiet 3^rd floor. Functional kitchenette and a large bathroom with a decent shower. Beds were comfy too. Desk and cleaning staff were friendly without being too intrusive. Loved the neighborhood. Carpet could use some updating and the elevator door on the 3^rd floor can be cumbersome if your hands are full.

In town for an event at the nearby Presidio, the Zinfnadel Experience. Clark & his team were ALL exceptional. Room was clean, modern décor, full kitchen and materials (awesoem to bring stuff to cook there, over and everything saved us money on food and we still ate out twice at nice places… beautiful city view, comfy bed, and bathroom full of great stuff. Lobby was welcoming, and the folks behind the front desk acted almost as a concierge by how well they served and suggested. There was some great eating just steps away. Also loved the cocktail and coffee bar Called Swank that is also a JDV property. I am keen on service, and this place had it. Def want to return here. A++

If I could give this place ZERO stars I would. I’ve now stated at two of this groups hotels and the others were great. This however, not at all. Terrible. Don’t waste your time and stay elsewhere in SF.
First, let me say that really don’t mind paying $ 250++ for a room, but I paid 26o for this place and it is crap. Old, dirty and run down. Not a boutique hotel by ANY means. Never again.

I think this is the worst hotel I’ve ever stayed in! My boyfriend, brother, and I were having a little get away trip to San Francisco. Before that, we booked the hotel room on Expedia and chose this hotel in comparison to Marriott because of the location and price. I regret so badly because I did not check Unilocal reviews first.
We stayed in the Laurel Inn for 2 nights. The check in experience was okay, the front desk African American man was very friendly; checkout lady was kind of rude. Their elevator looks cool with a door. After a long drive from LA we just want to lay on the bed once we got in the room 102. However, there was BLOODSTAIN on my BEDSHEET!!! We were shocked, but we were too tired to complaint and fall asleep on the bed. I thought I would give the housekeeping second chance because I believe they would change the bed sheet the next day. Surprisingly they did not change it and I ended up sleeping on it for 2 nights. EWWW
Their soundproof was horrible. We could hear people talking in the hallway. One more thing that is more bothering is we can even hear the footstep from people upstairs, early in the morning!!!
Another NO is parking. I read reviews from below saying that they charge $ 20 parking fee per night. But what I got charged was $ 22 of parking fee and $ 3 of parking tax and random $ 2 of donation. So I ended up paying $ 50+ for parking two nights? They also charge some extra that I have no idea what it was for. Feels like a rip off.
One plus thing is their bathroom. It was huge, nice, and simple. I love it especially the lighting.
It was raining so hard during December 17 – 19, and it was kind of cold in the room. I guess they did not have a heater?
Overall, the hotel and weather kills my mood for vacation.
If you are staying in this hotel, be aware to those extra fees and check out any nasty stuff you see in the room and complaint!!! Don’t be too kind.

When San Francisco is sold out due to a city-​wide convention, this cozy and plain hotel will work in a pinch when you need a roof over your head.
Two bonuses: close to Union Street shopping/​restaurants and pet friendly!