Lakeshore Cleaners

If I could give a ½ start or less than ½ I would … I had two coats that had cat hair the older lady that was there told me to take it home clean up the hair and bring it back. If I wanted to do that I would not have brought it to the cleaners to do it. I wasn’t asking for a free service I was more than willing to pay. Horrible customer service and I had never used them before, figure I could give the service to someone closer to my house but i will never use them. I will take my stuff to where I always go as they don’t care my stuff had cat hair because they are getting pay for their service.

If I could give less than one star… I would. My husband took in four sport coats for dry cleaning and left paying $ 72 after a 10% discount! Really?!?
These prices are outrageous and we will never go back. Unless you are made of money, don’t even bother stepping foot into Lakeshore cleaners. They are so out of touch with the going rates.

I tried to redeem the Unilocal check-​in coupon and the older lady did not know how. Instead she wanted me to print it but there was no coupon to print. She manually gave me a 10% discount instead of giving me the full amount. Very disappointed in the lack of honoring the coupon and training. They should remove the offer from Unilocal if unable to honor it.

I had just returned from a business trip from LA and had a quick turn around the next morning to Ohio, and I had arrived just minutes after closing. I left messages at both their locations, and the owner Gary called me that night and met me at the store so I could get my suit. I couldn’t be any happier about what I thought had turned into a disaster for my cousin’s wedding. Gary has single handedly reignited my faith in humanity. Thank you so much everyone!

DO NOT GO HERE! I have never written a Unilocal review before but I felt responsible to warn people about these scam artists… they charged me more to clean my work clothes than I bought them for (TJ Maxx, not super fancy stuff, but still). For my boyfriend’s suits, $ 25/​piece — ridiculous! They even take wayyyy longer to clean your clothes than anywhere else. They told me to come back a week later at 2pm, but I came at 1:30 because I had work later in the afternoon. ¾ of my stuff wasn’t done & she told me to come back at 2. If you can do all of that in half an hour then why did I have to wait a week? The lady working there was pretty rude when I complained about the prices. She basically called me a liar when I said my clothes costed less than the prices they charged me to have them cleaned — like I don’t know how much I paid for my clothes? DO NOT support these con artists by giving them your business. The parking lot is also a nightmare, in case anyone needed another reason to not go here.

I’ve never actually written a Unilocal review, but I am so upset that I felt the need to let others know. I wish I could give 0 stars. I came here because it was close to my house, and didn’t even think to check prices because it’s a dry cleaners (the most I’ve ever paid for dry cleaning is $ 4 a piece, maybe $ 8 for my huge pea coat.) Note: the prices are not displayed anywhere. Also asked the very nice lady who helped me to give me a quote when I originally went in. She told me she couldn’t give me a quote until I came to pick it up to pay… Called this morning to try to cancel my order/​get a quote and she told me it was going to be $ 125 for my 11 pieces of dry cleaning. I am sick to my stomach. I hope you will not be as stupid as I was, and really think next time you bring something here — when you can get it for a THIRD OF THE PRICE down the street.

They lady was nice. I’ll give you that. They’re open til 7, so that’s helpful. HOWEVER… the prices are simply unfathomable. A standard woman’s suit jacket is $ 14 to clean. Not the whole suit, but just the jacket. And we’re not talking fancy, expensive suit jacket. Just a standard, plain’ ol $ 50-​$ 100 black suit jacket. I’m used to paying $ 8 – 14 for an entire suit to be cleaned, even at a «good» place. Men’s shirts are $ 4 a piece, and apparently women’s blouses run about $ 11 a piece. Oh, did I mention that this was not for rush/​overnight service or anything like that, either? With the plethora of available cleaners in the Sunset district, there’s simply no reason to pay these prices.

Great service with a wonderful and friendly staff. Go to place in the Lakeshore for all your Dryclean and alterations!

My usual cleaner is closed for the holiday week so I decided to try Lakeshore Cleaners.
I had a uniform (shirt and pants) that I wanted dry cleaned.
I went in on a Wednesday. They said it would be ready on Tuesday. A week? Unacceptable. I told them that I needed it by Monday. This took the lady by surprise. She referred to something and then said I could pick it up on Saturday after 2.
I should have read Unilocal and/​or asked about prices.
$ 18.50 to dry clean a pair of pants and a shirt!!! You have got to be kidding me!
Your standard turnaround time is one week and you charge $ 9.25 a piece for a simple dry clean?! I will never go back.
The only reason it is a one star rating is because they lady working there was pleasant.
Thankfully my regular guy, Olsen’s Cleaners (on Vicente) is back as of Monday.

SCAMMERS… i called asking for a price, then went in and brought in 4 pairs of slacks to be dry cleaned, they originally quoted me at $ 3.50/pair of pants. When I got rung up the price was $ 9.50 for each pair of slacks. Its astounding how they can boldly lie to your face and tell you that they quoted you something they did not. NOT ONLY THAT, but they did a terrible job on the dry cleaning… DO NOT GO HERE

i agree with the above re nice ladies and … exorbitant prices. so thank you for the reality check. i work nearby and find it convenient however the other day i asked for merchant’s discount and we agreed upon this. they presented the bill without discount saying that the discount would apply to next visit. the owner was there and i attempted to discuss and he didn’t seem to care. they are sweet ladies but too high price for me.

Scammers!!! I wish I could give them less than one star!
$ 18.87 to dry clean one polyester blouse… scandalous pricing. When I dropped the blouse off, they showed me one price and when I went to pick up the blouse the cost had gone up because it was a «long» blouse and they had to charge me the price of a dress. WTF-​I wear a size 8 petite. How long can my blouse be when I am a towering 5’1″ tall???
$ 15.86 to dry clean a wool blend scarf… apparently it was also «long» by Lakshore Cleaners’ standards!
I will NEVER go here again, and would advise anyone considering going here to check and confirm the price. Get a written estimate of the costs… just like when you’re making a large financial investment!
Total cost of dry cleaning for one blouse, scarf and two dresses was $ 75.47. There is a sign in the window about being a «Green» dry cleaners=A dry cleaners that will rob you of all your «green» dollar bills.

I understand that it’s tough to make it in such a packed dry-​cleaning business but ripping off the clients was never a good approach. Ok, may be if I have Gucci or some other designer brand stuff I would go here thinking that $ 8 A SHIRT is good. But $ 24+ for 3 uniformed shirts that I get for free??? NOOO!!! When I can get them done for $ 2.50 each? I don’t think I’ll be coming back

They do a fine job cleaning. The problem is that their prices are way out of line with the dry cleaning business in general. Maybe they have an expensive lease payment to make. But still, it’s about double the going rate for laundering shirts.

The quality of dry cleaning is good but the service is really slow, pricey and prices seem to change at the whim of the owner. Before giving laundry I asked them specifically how much is it going to cost only to find out later that it costed $ 2.50 more. It does not help that they don’t post prices anywhere. When I explained that I was quoted a different price the person at the counter explains that the computer shows up something and they were not going to look into it. I think it is pretty deceptive the way they do things here. I have tried this place a few times to make sure I am not jumping to conclusions but have decided to take my buisness elsewhere.

i wish i could give less that one star, they are a rip off and don’t show their prices since they «chose» what they want to charge you. my husband picked up my cleaning and they charged more since he didn’t know what they charged.
NOT WORTH IT. they are scammers.

I feel a bit hesitant on giving these guys (actually more like some ladies and a dude) four stars because I’m not exactly a fan, nor are they terrible either. Actually, they did a really good job with my sweater, two coats, and two dress pants. They’re also very conveniently located in the Lakeshore Plaza, where parking is pretty easy. The employees are also cute, courteous old Asian ladies and the one who helped me out was kind enough to ask if it was my first time there and lay out the prices per item.
But that was the thing, I think their prices are through the roof!
I don’t know. I’ve never taken my clothes to a dry cleaning place before since I’ve always cheaped out and used the at-​home dry cleaning stuff. You can definitely tell a difference between doing it at home and having it professionally done, but $ 12 per coat and $ 8 for a pullover sweater seemed pretty inflated. My clothes came out great, but now I’m scared to ever get them dirty!

There’s comfort in knowing you’re getting quality work done.
It can be such a hassle to find a good dry cleaner. This place saved me the time I would have spent looking. Other reviews commented on how pricey it is.
But how much would you pay for peace of mind? Consistency? Convenience?
It turns out to be about $.055 more per shirt.
Good deal.

No Ma’am I am not THAT GIRL… I don’t live my life as dry-​clean only, I’m not sure I even own more than 5 things that need to be dry cleaned. When the family and or friends needs things done however they come to me… So they leave stuff with their own personal girl Friday and I run across the street and give it to my «people». It might be a little pricey but I’m all about convenience and service. They get the job done and done well, so yeah I’ll pay a few bucks extra to know that I can have it my way when I want.

Pricey, yes, but worth it. I used to take everything to Peninou on Sacramento Street, but that place was about twice as much. I also appreciate the fact that Lakeshore uses a lot less paper, plastic, etc. when they package clothes.
The service is fast and friendly.