LabCorp

Really speedy service, friendly technician, nice receptionist.

They didn’t emphasize the do not flush part. And now I’m going on 90 min waiting for them to get their shit together.

I don’t know if I’ll ever need to come back, but I came for a drug screening. As soon as I walked in the receptionist called in another client (patient? customer?), looked straight at me, and walked away. *shrug* I stood by the window to awkwardly watch her (she took the sign in sheet with her) until she finally caught my gaze and threw the clipboard on the desk and told me to sign in. Mmkay.
The wait wasn’t too bad, maybe 10 minutes or so, except… well. i wasn’t quite ready to take the test lol. The girl who was assisting me seemed kind of annoyed but I just kept cracking jokes saying I need water, I went before I left home. She didn’t laugh.
So I went back in the waiting room and proceeded to drink 3 cups of water. I waited another 10 minutes, laughing with others who were waiting, also got them to drink a lot of water, until the girl came out and asked if I wanted to try again. A bit embarassing but I could handle it. Quick and easy, was out in no time. But geez, tough crowd.
I did read other reviews while I was waiting so I was mentally preparing myself to wait for a long time and be treated poorly, but for a Monday afternoon it wasn’t so bad.

Great as long as you have an appointment (which is easy to get). Highly recommended.

This place really sucks. There are two old people servicing all the clients at this busy location. No receptionist.

No receptionist. She does reception and blood draws.
Long wait time… UNLESS you make an appointment. Appointments take priority. Thank goodness I read reviews first and made an appt. if I hadn’t, this place would get only 1 star. So don’t bother coming earlier than 10mins before your appointment because you definitely won’t be called.

There should be a 0-​star rating for this place. I am sitting at this waiting room now, and it seems the place operates in really slow pace not to mention outright incompetence.
I walk into the office at 1:30pm, there were already a handful of people waiting. I go to the desk and the white-​coated lady asked if I was getting blood drawn, to which I answered yes, and she told me to sign in. I thought I’d be getting blood drawn for my NP program drug test, but when she looked at my paperwork, she told me it was not a blood draw but drug test.
So I waited along with rest of the people, who then realized they all had to sign-​in too. After waiting awhile, the lady then asked us a question which we had trouble understanding. I went over to her and the sign-​in sheet, only to see that she had crossed out my name from when I had first signed in. I asked her why. She replied that I had mistakenly said I was here for a blood test so she crossed off my name. All this time knowing and seeing that I sat waiting for my turn for drug screen. I told her she should have just corrected it to drug screen instead. Meanwhile 3 people who had come into the office after me had put themselves on the list. I told her I will write my name down again using my original arrival time. She replied «you can write down whatever time you want». She subsequently and deliberately skipped over me in order to accommodate the 3 people who came after me.
Bear in mind I had limited conversation with this lady so obviously she is extremely incompetent and malicious. This isn’t even about giving good customer service, I don’t expect that from a lab center. Rather, it’s about running a competent practice which do not go out of its way to piss off clients.

25 minutes and no one even acknowledged there were 9 people waiting in the lobby. Facility was dirty. Pick somewhere else to go if you can.

WORST EXPERIENCE EVER! First of all the place is a dump so which leads me to to believe they’re not super sanitary and who knows if they’re following protocol when it comes to storing the samples. Stopped in here after my doctor directed me to go here to get some blood samples, yeah strange that my doctor doesn’t collect this at her office. Anyway let me start with the guy behind the counter, checked me in but looked and acted like he didn’t want to be there and was hating his job. I’ll save you guys on the details of what happened but he was super rude and so unprofessional. I’m not sure why they’re so inefficient here but things could totally be improved upon. With or without an appointment be prepared to wait at least an hour before you get your blood drawn. Never coming back to this place and I’m going to have to drop my doctor because I never want to have to come back here!

Definitely make an appointment! Came in during a holiday week so it was not packed as some reviewers have experienced. BUT, it made no difference in being informed about waiting!
Walked in to an empty waiting room (for employment testing). The receptionist — older Russian lady — was her cell phone speaking Russian. Just stood there for a minute or two thinking she’d be done with her «business» call. She eventually looked up to motion me to sign in on a clipboard.
Fast forward to 30 – 40 minutes later after sitting down — she continued on her phone call the whole time — I look up, and she’s frickin’ gone! Mind you, I am not given any information after signing in.
Two others walk in and an Asian gent shows up at the window to greet them. «Can you all come back at 1:30p?»
It would have been nice to know how long the wait would be, if there was a wait, or that they will disappear for lunch, or to be advised it would be better to come back at a later time BEFORE wasting 40 minutes.
These are frustrating people to deal with on a normal basis.

I hate writing bad reviews; however, this place lacks customer service. I had an appointment for 12:45 for a drug test and the receptionist said that the nurse left for lunch and she won’t be back until 1:30. When I tried to tell her that I have an appointment she said «well we don’t usually do drug screenings from 11:30 — 1:30»…I don’t understand why they gave me the appointment in the first place.

*** Book an appointment to avoid a long wait ***
After reading previous reviews I was planning for the worst when it came to my trip to LabCorp, I definitely was pleasantly surprised …
For one the other descriptions had me thinking this was a big office with at least 20 waiting chairs… In reality there are less than 10 chairs and they all weren’t even full.
When I first arrived I signed in and was told that there were 6 people ahead of me with up to a 10min wait for each person… But once I told her I had an appointment she sent me right back.
Leave your stuff on the Lab Techs desk, empty pockets and get ready to Pee. The Tech, Mr. Wong I believe, was very friendly, and made the whole thing as simple as possible.
So the moral of the story is BOOK AN APPOINTMENT,
It’s very easy to do on the LabCorp website !

Highly reccommend to make an appointment & be sure it’s the right location too!
The wait is ridiculous, the receptionist was asked how long until their name was called & she’ll tell you that she’s not sure herself because the doctor/​tech or whatever has a list of their own. Really?! –_​– I’m still here after an hour & 30 minutes… Waited 2 hours for god’s sake just to pee in a cup lol

Had to come here for a pre-​employment pee pee test. I made an appointment online for 3:30 but showed up 30 minutes earlier. The «waiting area» was pretty packed and after reading all the reviews, I was prepared to be there for at least an hour. I did have to sign in at the front window and there were at least 8 people ahead of me but only 1 had an appointment. 2 minutes before my appointment time, I got called to the back. The tech was very efficient and I was in and out in less than 5 minutes. Painless
I urge everyone to make an appointment because they will give you priority over everyone else. Not sure if I just caught them on a good day, but I have no complaints with this office.

HORRIBLE wait. If you been sent to this location, it’s likely you’re here for a pre-​employment drug screen. However the problem with this small location is that there’s only two technicians working & a customer load of 10+ per hour. Although I understand it takes a few minutes to type in personal information & the urine test is speed dependent on the person being tested, the techs certainly don’t hustle about very well.
Afternoon drug screen is 1:30 — 3:30pm. After showing up at 2pm, I ended up waiting 1 hour 15 minutes just to piss in a cup. Ridiculous.
I hope I never ever have to do lab tests again in SF via LabCorp. Quest Diagnostics around the corner is way more efficient.

No complaints here. I was worried about the wait time for walk-​ins since all appointments online were booked. However I was in and out in less than 30 minutes for my pre-​employment drug screen. I arrived around 9:30 am and the place was fairly busy. Do bring something to entertain yourself with because the waiting room is bare bones. Schedule an appointment if you can, however I don’t think it makes a difference.

Horrible service!!! Waited 2 hours just to piss in a cup. When asked why it’s taking so long his answer is «sorry ill call you next» wtf employees here will see whoever they want no matter appointment or not. 9am arrival and someone walks in without appointment at 10:30 and gets seen right away.

Never again! (Too bad these guys have a quasi monopoly…)
Drove in from across town to get a drug screening done after calling in and confirming that no appointment was required and that they were opened from 8 to 5 pm.
Showed up at 11:01am and was told to come back at 1:30pm. When I questioned this call, I was told this is their policy and they were «busy». Nothing on writing to be seen anywhere just a stupid policy that messed up my schedule.
Who in our day and age has NO customer service? They sure don’t.
No more of this nonsense!

Circled around for parking, took 20 minutes but I snagged a spot 2 easy blocks away! Reserve some time to look for parking if you plan to park on the street. There are meters and 2-​hour parking all over. The garage next door was full and charges $ 3 for 30 minutes.
Schedule an appointment online to quicken the process, otherwise you’ll be waiting in the (small, hot) waiting room for quite some time. Save yourself (and your bladder) from the added stress of watching and waiting.
There were 3 people in the waiting room when I arrived and 4 when I left. Similar to a doctor’s office, appointments get higher priority than walk-​ins. I was in & out in 10 minutes! Really fast considering there was just one person ahead of me. The process with my Collector Mr. Ling was non-​intrusive, casual, and overall, very pleasant. He was straight to the point and quick with the paperworks. We even had a few minutes of chit-​chat.
Pre-​employment Drug Screening hours are very limited: 8AM-​11AM, 130PM-​330PM.
Again, I urge you to schedule an appointment! You’ll be happy you did. If you’re going to have to pee in a cup, follow this tip and «urine» for a treat for a «streamlined» process. LOL
Also, DON’T be late for your appointment. Otherwise, you’ll be treated as a walk-​in and waiting you will and unhappy you’ll be…

So glad I had made an appointment for my pre employment drug screen. Otherwise I would be doomed to sit around the tiny waiting room with ten other people (and they only had six chairs?).
Very inefficient system, and yes, kind of degrading. The place did not seem very sanitary and I was glad to get in and out quickly.
Pro tip: make an appointment!