Kim Etc Nail Care

Awful business and awful people. Where do I begin? They charge you for sitting in the massage chair, $ 10. Then if you have gel and they need to take it off with just a little more acetone, $ 10. They rub your arms and legs and feet down with this cheap oil and lotion, and it burns, leaving me with rashes. I asked if they’re willing to charge less if I choose no color just so I can get the F out of this awful place, nope, they charge the same. Awesome customer service right? And so I gave them a card before they started doing my nails, I got a basic mani pedi, no color, and they charged me $ 40 whopping dollars! For no color on toes or nails, the worst clean up job I’ve ever seen, and after giving me an awful rash and burn on my feet and legs. Safe to say I will NEVER come back here to this awful place and pay these awful awful ladies for an awful job. Don’t do it!

It was the worst experience ever. Tina who was doing my nails was mad about something during my whole experience. When I asked the price to do a design she practically yelled 10 dollars extra and acted annoyed that I even bothered to ask. After she did my nails she passed me off to another woman because someone came in. The lady she passed me off to did the top coat while the paint was still wet and ruined all the nails, she had to take off everything and wait for the other woman who was now helping another customer. I told her I was in a hurry and she kept telling me 10 minutes even tho the whole experience for an acrylic fill and black french tip took 2 hours. I wasted the morning on a stressful experience that was supposed to be my relaxing day off. After I voiced that the nails still had ripples in it she proceeded to charge the full 35 dollars and didn’t even say sorry. If she isn’t happy working there then she should find a new job, because she lost my business for the company.

I needed something quickly, but I would never do this again!
The woman doing the pedicure needed constant guidance from the other woman working and did not scrub adequately.
Also, it was not pointed out to me that merely sitting at a «spa chair» adds money to the price. This should be stated.
I asked for a lip wax and was told I needed an eyebrow wax. Lady, I know what I need. Stop eyeing my luscious brows. She also did the lip wax in the chair as I was getting my pedicure done. This is kind of uncomfortable and awkward. I felt like an animal on display.
Very pricy for the service.

Worst experience ever. She cut my nails way too short. The tips of all my fingers hurt because they were cut too short! Filed the bed of my nails with a nail file instead of buffing. Cuticle removal hurt. My cuticles are swollen. Worst part was the polish. Lady got polish all over my nails. I had to suffer though her digging into the sides of my nails with her dirty ass nail to remove polish. Really bad service too. Don’t go here unless u want your mani or pedi to ruin your day.

Horrible is the word. Was in the area and had to kill an hour. So walked in for a mani-​pedi.
Never had such a bad job done.
The only lady in the salon was trying to handle 3 customers at the same time …
Took 10 min for pedi and 10 for mani. Conveniently skipped on scrubbing and cleaning dead skin. When asked about it. She was rude !!
Please read reviews before entering this place !

I would not even give this place 1 star, but I am forced to. I just moved on the same block as this nail salon, and despite the awful outer appearance I walked in for a polish change. I was REALLY hoping that appearance meant nothing in this case and that I could run downstairs for a killer manicure! I was wrong.): I have never been treated so rude and horribly by a nail salon owner before! There was a language barrier, which is not a problem, except when the owner literally yelled at me when apparently she kept saying «color change» and I was saying «polish change.» She was yelling at me to go sit. Anyway, i told her never mind and walked out for good! It really is their loss as I am a weekly nail salon customer. Now every time I walk by she stares at me and I smile and keep walking with my perfect manicure from Richmond Nail Salon down the street. The 6 block walk is SO worth it!!! Save yourself time and don’t even go inside this ratchet little place.

I stopped in on ¹²⁄₂ like Jade and also had a bad experience. I was hoping this place was good. It’s been there forever and it is right around the corner from my house.
Tina gave me a gel manicure. She removed the old gel manicure and then filed the tops of my nails. My nails are thin to begin with and they were aching. She trimmed them, but unevenly.
The color I chose had only a little left in the bottle. The brush was so bent up that she pulled another brush out of a bottle of clear (what looked to be not gel). She applied it very thinly. By the 2^nd coat on the second hand, she could no longer get anything out of the bottle and resorted to a new bottle complaining that her boss would be mad (!!!). BTW, that hand looked a lot better.
Well, I’m at the age where i need reading glasses and couldn’t see just how bad it was until I got home. Yes, I picked a very pale pink, but you shouldn’t be able to see dirt under your nails if you have on polish! The polish was streaky and didn’t last more than 3 days (probably due to the thinness of the application or the different brush). I also broke a nail painfully short just by putting my hand in my pocket. That’s how thin they are now.
I should have stopped back in to complain, but I didn’t want my hands touched by them again.

Unfortunately, my experience here was definitely «MEH…» I got a mani/​pedi and had to ask the nail technician to «please file my nails so they aren’t all jagged» after she looked like she was finished filing. She fixed a few of them and just decided that the others were fine because they were less jagged than the others… She did not do a good job cleaning up my cuticles, which is one of the most important things for me. I asked her if she could please clean up the cuticles (after she looked like she finished with that and had moved on to the next step). She just kept going like I hadn’t said anything…
When she finished my pedicure, I looked down to just check out the color and saw that there was nail polish all over the skin of my toes. I had to ask her if she would please clean up the nail polish off my skin because she put the dryer on my feet and looked like she was finished with me… She did end up cleaning the polish off my skin, but I felt that was really unprofessional, especially since she wasn’t going to clean it up if I hadn’t asked her to… And then, to top it off, she tells me that there is a 2 dollar fee for using debit/​credit, which really pissed me off because had I known, I would have gone to the Wells Fargo nearby. OR I would have used a check. She never gave me that option and it wasn’t until I was leaving that I saw the sign about that, which stated that you could pay by check instead. That was simply annoying. Unfortunately, I will not go back here again.

A-​OK is right. My basic $ 10 mani was fast and professional. Maybe too fast. The other clients were super nice and chatty (is it a city thing?). My color came out a little different than usual, and my massage chair no longer massaged, but otherwise not bad. Plenty of magazines. Nail dryer right in your lap, so you can sit there while you dry to your heart’s content. Um, Katy A.: you seriously puked in the teeny bathroom here? So glad I swung by over two years later. Ha.

Tina worked on my nails and she was very rude and rough with my nails. I was about to get up and leave. Then towards the end she became nicer but the experience was already bad. There was no one else in the salon but you would have think I interuppted her.

Kinda bummed. This place is so close to where I live I was hoping I had found my
New go-​to nail salon. I will only go back if on desperate hurry. 25 bucks for Mani pedi not bad but the salon is a tad gnarly and the people not too friendly. I wouldn’t mind either one of those if they did a quick fast job but my nails look like crap and my toes are just ok. Their polish must have been old it was clunky on my nails. Oh and best of all charged me an extra 2 bucks to use credit card… Lame.

I’ve been here twice and the only reason why I came back the second time was bc I was short on time and couldn’t go to my regular Nail Salon. The first time wasn’t too bad but this last time I went before my bachelorette cruise, the f****ed up my cuticles so bad! The manicurist cut so much skin off that every time I had hands on contact with anything – my cuticles would peel back. This lasted for a painful two weeks! And the lady that did my pedicure — super lazy! I paid for a spa chair pedicure but got a regular half a$$ pedi. She lightly brush on soap with the foot scrubber and that was that. No scrub. Then she put lotion on my leg and called it a massage. I’m never coming back again!

My dead skins and cuticles were out of control and just wanted a simple manicure with no color so I can paint my own on a new canvas. Pushing and trimming cuticles by myself would take a long time, so I came into this place thinking it’s close by my house, cheap, and perhaps supporting small business.
Walked in with no appointment, asked for a simple no color manicure, seated right away. Lady was trying to sell me pedicure, I said not today. The arm rest was comfortable but were awkward under the manicure table. The lady didn’t seem to mind that her knees were touching mine, but I was self conscious and kept moving mine away from hers the whole time. She was chatting with the other lady while working on my nails which I didn’t really mind. However, I was bummed that she was not precise, quite rushed, and did a half ass job on the cuticles.
After the hands were cleaned, moisturized, a short rub, and hot toweled, she picked up a bottle labeled «Alcohol» and sprayed all over the top of my hands. This basically defeated the whole moisturized process. Other places I’ve been to, they would use a cotton with a bit alcohol to rub the lotion off my «nails only» before painting. Since I didn’t request color, she only applied one layer of a top coat, dry and done!
I looked at my nails,. cuticles and dead skins reduced but some still hanging out here and there,. most nails were not completely covered with top coat,. I left with my hands and nails dehydrated.
Cuticles and dead skins came right back the day after, and the top coat couldn’t survive more than 2 days. I guess I learned from my bad adventures. Unless you ladies feel like gambling, I would recommend to stay far from «Kim Etc Nail Care»!!!
This review was inspired by my cuticles.

I think my roomie had a better experience than I. Not that anything went wrong with my pedi. It’s just that an hour later the dry spots on my feet re-​surfaced. My lady hardly scrubbed my feet or massaged them. Different than the type of service I saw my roomie getting… Her scrub and massages were way longer than mine! Maybe it’s cuz she was getting a mani too?
Oh, and there’s a 20% extra charge for using your credit card here, which tacked an extra $ 2 onto my mediocre pedi. I think I’ll just stick with my $ 16 spot down the street from work.
…And the search for a bomb nail salon in my hood continues…

$ 25 bucks for a mani/​pedi in a 2 chair shop
or
$ 40 in a poorly ventilated, humid master salon
I took a chance on $ 25 and i’m very happy with my nails! There was no one waiting in the salon when I went in and the ladies got to work. This place doesn’t scream glitz or glamour but the nail techs are friendly and the space is clean. My nails have lasted 5 whole days (personal best) without chipping and I made it out of the nail salon without screwing up a single one.
*if you do get a french mani or pedi, it make take a while as it took my nail lady quite some time to get it right.

OKay…
I admit it…
When I came here… I had a few too many drinks and I may have gotten sick a little in the bathroom.
This doesn’t happen that often AT ALL for me… mixing birthday drinks happens when you get them for free.
But after my embarrassing sickness came on… they lady just joked and shrugged it off. I’m not sure if I’m allowed back in this place…
but…meh…it’s OK because I think they are super cool for not being mad at me.

This is really a 3 star place. Kind of outdated, small, un-​hip. But I am giving it 4 stars because the service was /​that/​pleasant!
Came in on a quiet day for a Mani/​pedi. I had the whole place to myself while the 2 gals there primped and polished me. Great detail, care and professionalism!
Plus, they gave me a homemade butter cookie for Valentine’s Day! Sweet.

I’ve been going here for about 2 years and for the last 6 months or so it’s just gone so downhill that I’m afraid I’m going to have to start a search for a new regular place for a mani/​pedi.
In the beginning, the gals were super nice, spoke English to you, and did a fantabulous job on the mani and pedi. Now, though, they almost act like it’s a burden that you’re there, only speak Vietnamese (I’m guessing) to each other – even if you are the only customer in the store – and leave marks all around your cuticles. Also, the paint starts to chip within a couple of days.
I should say that even if the job was still good, which it is not, I probably wouldn’t go there anymore just because of the attitude and behavior of the employees. I’m all about diversity and multilingualism, but I’m also all about common courtesy and politeness. I would never speak French or Spanish to other people if there was someone standing around who didn’t speak the language (at least, not without translating everything). I think that it’s incredibly rude for people in the hospitality or service industry to speak to each other in a language that the people you are services can’t understand.
No more, Kim.

I was walking down geary after dropping off some packages and decided to drop by Kim Nail to get a pedi and mani. I was able to walk right in and be seated in a GREAT massage chair. The place is small, but clean, and Tina was very freindly.
I thought they were very professional and the price was great ($ 25). Service was quick and I had no issues with quality. I plan on walking on over again in the future.

After calling another nail salon to see if I would need an appointment for this afternoon and was told they were all booked, I walked right in to Kim Etc. and got a spa pedicure — like THAT! [snap!]
They 2 ladies working the shop were very friendly, and the one working on my toes did a great job. The spa chair was exceptional, not your run-​of-​the-​mill massage-​chair. This one had the heavy duty massagers that feel like actual fists built into the chair. I need one of these in my office!
Plenty of colors to choose from and great, old-​school R&B radio station playing. I’ll for sure be returning. Yay for happy surprises.