Karen Khoo, MD

I truly wish I could give Dr. Khoo 5 stars she is very smart and kind, but in the end I had to find a new medical provider. Her quick «down to business» approach was not what i needed at the time when I was newly diagnosed with a chronic autoimmune condition. So I chose to go to another medical provider that was able to provide quality service, more resources and excellent bedside manner and I’m incredibly happy I made the switch. It really makes all the difference when you have a good relationship with your primary care doctor. I just didn’t have that connection with Dr. Khoo and that’s okay, I am still very grateful for the care I received over all.
Her NP Janet, is AMAZING. Very kind, compassionate and caring. I’d give her 5 stars!

I love how it’s easy to make an appointment for the next couple days if needed. You don’t have to wait weeks like other offices

Dr. Khoo is the best best best Doctor I’ve ever seen. I’m so glad I found her! She is caring, friendly and intelligent, knowledgeable, extremely skilled, empathetic! I have been going to Dr. Khoo for over 3 years now and I don’t plan on ever switching even though my husband has better n cheaper insurance plan! I always recommend Dr. Khoo to everyone I know n I wish I can move all my family n friends to Dr. Khoo clinic. Her nurse are great too! Love love love this office. HIGHLY recommend!

She has been my family doctor for 8 months. In this period, my wife and I met her many times. She made many mistakes in her job. She is not a responsible doctor.

Her No-​Nonsense, sensible demeanor coupled with a kind and patient interaction makes me feel like she knows me. Her staff makes u feel welcomed and I often overhear their dialogue with others in the waiting area– always courteous even when they’re super swamped

If I had Unilocaled reviewed her a few years back, I would have given her a solid 4 stars. But times have changed and apparently so has the overall practice. She is still a no frills doc cutting straight to the point. The NP is a little more personable if the doc is not your style. But a good overall office should also have helpful front office staff in addition to concerning physicians. They are unable to answer most questions including costs and your insurance coverage. So unless you are able to price out everything yourself including your office visit and every diagnosis, test, etc… and then fight for things you dont think you need (yet you are not the physician here), you may be charged up the yin yang. I had to find out the hard way that my office visit had changed to $ 101, my follow up visit was $ 101, and the unnecessary pregnancy test cost over $ 100. Me not feeling well cost nearly $ 500 and I would say dispite the high out of pocket cost, about $ 330 could have been saved had I instead of civilly disagreed with my NP but «fight.» I dont want to fight anyone at the doc office, so now im stuck with a large bill for a number of unecessary tests that I gave in to taking bc I thought the insurance covered and still undiagnosed.

The first few times I saw Dr. Khoo for my medical issues was great. She was honest, to the point.
Some other issues had come up recently but Dr. Khoo was fully booked, so I had an appointment with the nurse practitioner Janice/​Janet? I didn’t pay good money to go see a nurse practitioner who has no idea what she’s doing, and secondly can’t even get my prescription correct. I am downright disappointed. And when asked to fix the issue, she said I would have to talk to the pharmacist. BUT THAT’S NOT THE MEDICATION I ASKED FOR. The pharmacist distributes what the «doctor» prescribes. I am beyond frustrated with my last few encounter with the nurse practitioner and spending countless money for a repetitive and unsure answer about my allergy issue.

I visited Dr Khoo for the first time today and I love her. If you can get her you are lucky, she’s down to earth, to the point but still fun and her office on Geary is a great location and a couple of days a week she has 8am appts for those that need before work. My copay with my CaliforniaCare insurance was $ 15.

I am so grateful to have found Dr. Khoo, I highly recommend her. Her staff are extremely kind and efficient. Great location with convenient nearby parking also.

I first went to Dr. Khoo when she was located on Van Ness because she was nearby. Yes, she is all business which is the way I like it. Recently, I needed a checkup and went to her inner Richmond office, which is much nicer. The staff was friendly. Dr. Khoo wasn’t available on that day, and I agreed to see nurse practitioner Janet Michaelson, first for an eye infection referral, then came back to her for a full physical. I must say that she is the polar opposite of Dr. Khoo, very empathetic and great follow-​up. Takes time with you to explain your options and had gotten two follow-​up phone calls from her. Am very impressed.
== Update ==
Nurse Practioner Jane Michaelson probably saved my life – insisting that I come back to see Dr. Khoo despite my good physical exam results and colonoscopy – why? Cause she was concerned about my side muscle pain. Turns out it was much, much more serious than a muscle pull, one which regular physical could not of detected. Very serious stuff that only an MRI could have discovered.
Dr. Khoo was very empathetic – actually, in my case I found her straight forward manner reassuring and she helped guide me thru the next steps. My parents have moved to SF and I will be bringing their business to this practice. Thank you!

She’s bright (thus the 3 stars), but her bedside manner is awful.

Dr. Khoo and the rest of her staff are fantastic. I’ve been going here for a few years now, and I really like the intimate and personal feel of the office. Dr. Khoo is super nice and very thorough with her exams (and has a good sense of humor!). She really gives you her undivided attention and takes the time to answer any questions or concerns without making you feel rushed. I’ve never waited more than a few minutes in the waiting room here. I seriously drive all the way across town to go here and it is totally worth it.

Dr. Khoo is all business, and that is what I (and probably you) want in a dr! Never rushes appointments, answers all questions and provides options in care when possible. She is open to alternative medicines when they make sense and is helpful with recommendations to other care givers. By the time you hit 50 (like me) you have seen lots of doctors. She is one of the best.
Her staff (Serena and Dawn) are TOP NOTCH and always helpful. Her nurse assistant (Janet) is FANTASTIC – warm, caring and thorough.
Dr. Khoo, although all business and professional does posses a great sense of humor and levity that I truly appreciate and like being around. I actually like going to the doctor and seeing her!
Given the state of health care in the this country, it is nice that single practitioners are available and this good.
Please don’t go see Dr. Khoo because I don’t want her to get too crowded ;)

Stars for Janet being the nicest NP ever, and Dr. Khoo for being all business. Big minus for the office staff. Dawn is the worst — she just berated the older Chinese lady in front of everyone. Then the white lady just talked smack about both the doctors and how annoying they are. Wow.

This place has gone downhill. The office staff used to look up my insurance information for me, which made every visit very convenient. They just told me they stopped doing it. I called my insurance and they told me that my copay was $ 25, the office staff said they are «sure» that I didn’t have to pay anything. My mother and I had to get vaccinations before we leave the country for vacation. We wanted to know which shots to get. The office staff told us to call the insurance company to see if the shots were covered before our visit. The insurance company needed to know which shots we need first. Dr. Khoo needed us to come in. So she could tell us she didn’t have ANY vaccines available. Well, there goes our copay. I don’t plan on coming here again. Everything has been so inconvenient. What a waste of time & money.

Dr. Khoo has been my PCP for the past two years. The quality of service has gotten progressively worse. Recently, Dr. Khoo refused to talk over the phone or refill my medications unless I scheduled an in-​office appointment. I was simply just requesting a refill and even if I scheduled an appointment to see her, I would always get rushed out of the room in less than 5 mins so what was the point? (so she could collect my co-​pay???).
So when she didn’t refill my prescription, I had a paralyzing withdrawal and was hospitalized for weeks, vomiting, and had severe nausea. Dr. Khoo knew what I was going through as I relayed the message to her receptionists, but she never called to check-​in — not once.
I’m still surprised by what happened. There’s a certain level of ethics I assume every practicing doctor should have. Either way, I’m looking for a new one.

Five stars for the good doctor Khoo, Janet Michaelson, NP, and staff.
My biggest compliment to the office: I feel taken care of.
Dr. Khoo is extremely thorough, well-​educated, and concise (although some may feel concise is a turn off, I appreciate the matter-​of-​fact). NP Janet is equally as thorough and intelligent, as well caring and compassionate. If during my visit with Janet we come to a question that may need additional opinion she does not hesitate to consult with Dr. Khoo, who makes herself available to add her advice. The open communication saves time for having to come back to consult on a particular topic with the Dr. and provides a sense of ease knowing they the two providers concur on the particular treatment or diagnosis.
Serena is friendly, and has always been very helpful in getting appointments in a timely manner, and even accommodating last minute requests.
All of the doctors and medical staff I’ve encountered are genuinely concerned about performing their job as compassionate health care providers, and they’re good at it. That’s surprisingly hard to find these days. They’re not medication pushers, they’re not closed-​minded or quick to make presumptions regarding one’s health.

I don’t agree with the previous reviews!
Too commercial; you can feel this when you check-​in and sign the FORM before you got your health services.
Moreover, Dr Khoo is NOT a patient doctor that she will ask you for one issue per visit.

Dr. Khoo is a direct and genuinely caring doctor. As a medical student, I know when a doctor is cutting corners to save time. In the last couple of years, I been through many doctors, whom have all been guilty of this. It was such a relief to finally find a doctor who is always thorough with her exams and physicals. Dr. Khoo asks only pertinent questions and reasons through her diagnoses with you, allowing you to participate.
The staff are awesome too. Everyone is super friendly and efficient. I have made two last minute appointments in the last couple of months, where they squeezed me in within the next hour! I have never waited more than 5 minutes in their waiting room.

A solid doctor. Highly professional, a crisp, polite, and direct manner. She goes through her diagnoses vocalizing her findings, and explains the details of the condition. She keeps tab with her patients after they go home, and her staff are super helpful, fun to work with and genuinely caring in manner.
Dr. Khoo has been our family physician for over 6 years and will continue to be so for as long as she practices medecine