K Shoe Services

Song did it again brought in a pair of Jordan 3 rings in that a customer gave me and he treated me like a V.I.P. Cleaned the leather & put new laces in I was going in his store half of the day on Tuesday to see if he worked on them yet doe he didn’t get to them right away because he had other shoes to work on he made mines a priority to have em ready by Thursday & he did charged me 32.57 fair price for cleaning shoes & replacing laces thank you song for treating me like an important customer & bein a friend your green shoe repair man & don’t ever stop doin what ur doing

I’m a bit precious with my shoes and this place comes through perfectly every time. It took me a bit of hunting, and some tough trial and error, to finally land on K-​Shoe Repair, and I’m so happy I did! I’ve brought in everything from Chanel flats, Manolo heels picked up on consignment, a pair of prized Chloe boots that I got for a steal — and he has helped me keep these in the best shape. Impeccable work, I find it really well priced for the amount of detail and care that he puts into the repairs. The man running the shop is super pleasant, professional in his expertise, and trustworthy to help sort out solutions to bring shoes back to life. Definitely happy to have found K Shoes!

I’d like to start by saying that despite older reviews, there is no language barrier issue anymore. The gentleman referred to in several other reviews is no longer the one who runs it. In his place is a friendly guy who speaks perfect english. That being said, I would absolutely not recommend this place. I was leaving for a trip late-​morning Friday, and needed simple heels repaired on a couple of pairs of shoes.
· The sign claims they open at 9am. I showed up at 8:50am on Wednesday and the guy finally rolled up at 9:30 then proceeds to take his time moving stuff around before taking my info. I told him about my trip, so he had me request next day service to be picked up on Thursday evening. (Quoted me $ 32)
· I ended up getting out of work late, so showed up FRIDAY morning before my flight to pick them up. After waiting 2 minutes while the guy texted at the front desk without even a «hello, one moment please». They had not even been started and needed to be searched for. They were clearly marked for pickup on Thursday and yet– a day late– they had not been started. Guy started to tell me about his other business he runs and how things get mixed up. He asked for half an hour to do them even though he knew i was trying to get to the airport. Fine I guess…
· I came back in 30 mins and they were done, just a not-​great, quick job. I am rung up and asked to still pay normal price!!! NORMAL PRICE for shoes which WEREN’T EVEN DONE a day late, were a rushed job, and for which I stood around waiting not one day– but TWO. RIDICULOUS. As if we were robots, he could not seem to understand why that seemed a bit unfair to me and countered «I brushed the suede on the one pair of heels– that’s extra– i didn’t need to do that.» UHHHH, that was your choice and, frankly, I didn’t ask for that and would have rather just gotten my shoes back! He ended up taking $ 2 off. Absolutely ridiculous that he could feel good about that.
Other not great things:
See image for the super sticky stickers put all over my shoes, which needed to be removed with remover! Also, the job was really not great at all. BEWARE of this place and the frustrations that come with it. If you value time or money– or shoes– at all, steer clear.

Just stopped in because of good reviews. Nice guy and he wanted $ 75 to resole my $ 85 shoes. Too much.

It pains me to write this review because I’m so sad about what happened to my shoes.
I’m okay with choppy communication and language barriers. That has meant excellent work, pricing, and turnaround time in the past.
This time it meant destroying brand new $ 600 boots. I brought a pair of new booties where one was missing the flap to the zipper. I figured it was a simple fix to add 2 matching flaps to each zipper. I did everything I could to communicate things clearly.
He replaced the entire zippers with HUGE ones and stretch the ankles significantly. I’d never buy them if this was how they fit! It still kills me to think of what I had and how much I lost.
If the language barrier wasn’t an issue, I wouldn’t feel partially responsible for burning up my favorite $ 600.
Lesson learned: consider a higher fee if it means clear communication. You’re saving money in the long-​run.

I have read a number of reviews on Shoe repair in San Francisco and none really made me want to go there. Even the reviews here made me skeptical. I chose K Shoe Service because the shop is close to my house and I frequent the Safeway (nice and easy). I could not have had a better experience. Mr. K went above and beyond. I brought the boots in that I wear several times a week. One of the heel tips had come off and the boot was either sticking on carpet or clicking on other surfaces. I brought the boots in andI picked them up the following day. Both heel tips were replaced, the nicks were filled in and the boots were polished. I didn’t ask for the last two and was so surprised and pleased. All for $ 10.00. Yes Ten dollars. I will be going back with other shoes that are in need of more serious assistance.

This gentleman is a professional of few words who gets the job done. I brought two pairs of shoes, one for polish and one for heel replacement and polish and he replace them for far less money than it would have cost to have them resoled by the original manufacturer.
HIs english isn’t great but but he understands what you need. Be patient and respectful.

I’ve brought shoes here before for minor repairs and/​or a basic shine and «Mr. K.» has always done a pretty good job for what seems like a fair price. On my most recent visit (last Saturday) I brought in two pairs of boots for some minor repair and a basic shine. I picked them up today and he did what looks to be a competent repair job (only time will tell though — how long a repair job LASTS is the true test), but my formerly brown boots (NOT dark brown boots mind you) are now BLACK! I’m not sure how that happened. The word «black» did not cross my lips once during our transaction (and in my experience I’ve encountered a number shoe places that flat out to refuse to change the color of a shoe anyway), so either Mr. K’s eyesight is going or he decided that my boots would look better black. Kind of a bummer — I have more than enough black shoes/​boots. I’m hoping he used black shoe polish (which should fade over time) rather than black shoe dye (which if that were the case I assume he would have most likely charged more for that service, right?). The point of my review is: find a way to make sure he doesn’t change the color of your shoes if you take them in for a shine.

This old guy does decent work at a reasonable price. But communication is so difficult that you feel like you are rolling the dice and not sure what you are going to get. Good for things where it’s obvious what you want done, but I am looking for another place to handle things where I have to explain what I want done. I can’t tell whether his head nodding means «I understand» or «I don’t understand»; my experience is that it means both.

A bit of a challenge to find but so worth it. The building is on Fillmore, but its big so go around to back where it faces the Safeway parking lot and it’s there.
Mr K did a fabulous job on replacing handles on an Italian tote bag I had. I got some nylon webbing and he did it so well, somebody else there couldn’t see what had been fixed. He loves to tease too – and clearly understands much more than he speaks. On time and exactly what he said it would cost. Cant recommend him highly enough ! Inexpensive, and fast, and good !

So it’s not because of his thick accent or that his English is pretty much incomprehensible, but that his quote of a shoe repair /​clean is completely misleading. Total rip off. It was 3.5x more than his quote. When I asked him why so much, he couldn’t explain why. I will never come here again. The area is sketchy, I barely felt safe in daylight. It sort of explains why customer service is so poor; it correlates with the losers that can’t drive in that parking lot.

This Korean guy is awesome. He doesn’t !@#$@#4 you. If he can’t help he won’t do it. While he’s not the most organized guy, he beautifully finishes and repairs my shoes.

They fixed my favorite pair of boots in 24 hours for $ 15 and were even open on Christmas Eve so I could go pick them up in time to wear Christmas day! I came home and started making a pile of shoes I wanted stretched or adjusted in little ways. Come tomorrow, I’m marching right back in there and getting all my shoe issues resolved.
At first I went to the place on Union street, he quoted me at $ 90 JUST for the heels and was a whiny jerk. Though I hear great things about the quality, the most expensive pair of shoes I own are only $ 200, so why would I pay half the price just to maintain them?
K Shoe Service is on the way to work and is fast and cheap and friendly. I’ll definitely be a regular customer!

Have you ever felt like you might be taking advantage of someone because they don’t understand how valuable their product or service is? Well this place is so good and so fast and so cheap, I almost feel guilty.
I used to go to UNION STREET SHOE REPAIR where the work was great but the service wasn’t always very friendly and it was about 8 times the price. Sometimes I felt judged by the partying that had happened in my patent leather pumps.
But with Mr. K, I don’t think he cares how hard my shoes party. He’s down to replace my heel and take his $ 10 with a smile. Maybe he would judge me more if he spoke English, but I’m going to pretend he secretly knows what’s up and has my back… or my heel as the case may be. Highly recommended.
3 TIPS FOR A GREAT VISIT:
— Thank you Darbie D for telling me to drop off shoes in a unique bag. I used a hot pink drawstring bag so it was easy to see my shoes among the hundreds he has stacking the shelves.
— POINT OUT everything you want him to repair. Speaking English more loudly does NOT help him understand it better! But he’s not stupid, he’s good at what he does and he can see damaged areas if you point them out.
— Pick up your shoes on time. The longer you wait, the more buried they will get in the pile. He gets a lot of business and he works FAST!

The heel of my favorite peep-​toe stilettos had gotten worn out from all the walking I’ve done since moving to this city, and I needed a quick fix so I could use the shoes at a friend’s wedding. The man behind the counter made me think of an endearing old grandpa so I immediately took a liking to him. He didn’t seem to speak much English though, but between pointing, nodding and some one-​word answers on his part, we agreed on what needed to be done and when it would be ready. I dropped off my shoes on a Saturday afternoon, and got them back in tip-​top shape by Tuesday for only $ 10, which seemed like a pretty good deal to me.
He seems to get a lot of business out of his tiny shop, because the shelves and floor were piled high with shoes that either needed to be repaired or were waiting to be picked up. And he couldn’t find my shoes in the clutter when I went to pick them up, which nearly sent me into a panic. But with his kind, smiling demeanor I found it hard to hold that against him. Good thing I had left my shoes in a j. crew bag instead of putting it in one of his generic plastic bags, so I stepped behind the counter and found them for him.
Purely because of the language barrier, I would probably think twice if I needed some complicated work done, but for quick repairs I would recommend this place. But it may be a good idea to bring your shoes in a unique, brightly colored bag so it’s easy to find in the mess in case he gets confused again.

I don’t even know what just happened! I dropped off two pair of shoes yesterday afternoon, wasn’t sure if the owner understood me, and literally 20 hours later, my shoes are like new AND polished for a reasonable price!
I have to be honest, I’ve never visited a cobbler before, however, I brought in two pair of tattered shoes and before I knew it, came home with two brand-​new looking pair for only $ 20. I love this place!
The only reason I did not give K Shoe Service five stars is because communicating was a bit awkward. I tried calling before I visited the store to check for their hours and was not able to get through and there’s no recording. Also, while there, I guess I had wanted Mr. K to smile a bit more and tell me he knew what I was talking about. But, hey, he’s terrific at what he does!
Another tip: Although the address says Fillmore Street, you have to enter through the Safeway parking lot.

Do you LOVE fast, and efficient service?
K Shoe is located in the Safeway parking lot. I had 4 sets of keys made in less than 10 minutes.
Thanks Mr. K.

Even though I live in the Russian Hill neighborhood I always come here for mine or my husband shoes because it is the best in SF!

In addition to being a shoe place, they copy keys here — that’s what I came for. I walked in, raised my key, and the old Korean man who runs the shop immediately took it from my hand and proceeded to copy it. No shuffling through key blanks, no questions (in fact, no words at all), no «it will be ready in 5 – 10 minutes» — just instant service for $ 1.75. I was literally in and out within ~20−30 seconds. Since I was ready to go when I walked in the door, he took care of me while a woman who was there first worked on getting her key off her keyring.
I don’t know about his shoe services… but good lord, if you need a house key copied, this is the place! Ah and the old man *really* lit up when my girlfriend thanked him and politely said goodbye in Korean. If I need any shoe services, I’ll definitely try here first — but I’ll have her do the talking.

I retired the trusty Docs and got a pair of shoes with a bit more pizazz. Unfortunately this means serious torture for my poor feet for the next few weeks because new shoes simply don’t like me — boots, sandals, sneakers, whatever, doesn’t matter.
I limped through work for a couple of days before I took the advice of several co-​workers and decided to see if I could get my shoes stretched. It was close to work and near another place I was going to anyway *cough*cigarette store*cough* so I figured why not.
Communication was a little difficult, but through hand gestures and basic vocabulary we understood each other. Price seemed reasonable I suppose ($ 10 for shoe stretching), and I noticed they also do stuff like broken zippers on bags, purses, etc. I brought them on a Wednesday, but was mildly annoyed I couldn’t get them back until Friday since I really wanted them the night before.
I’m still limping, but less so, and I’d use them again — after all, at least they took my shoes this time (see
). :/​
Update: Turned out better than I thought — I decided to risk just one pair of socks and they feel great. 3.5 stars.