Jiffy Lube

When I brought my car in, Doug said that my oil just needed to be topped off. They also topped off the windshield washer fluid. ALL FOR FREE!
I like this place a lot better than the other location on van ness, where they pressured me into a lot of unnecessary services. So, I’m never going back to the van ness jiffy lube.
From now on, I’m always going the jiffy lube in 25^th Ave!!!

Amin at the desk was awesome. However, when they tried to send me on my way I noticed they forgot to clean my car. Subsequently, I had to get back in line and wait another 20 mins to get what I paid for. They seem to know what their doing, just be aware if you get the full service.

I came here just to get an oil change. I think my timing was a bit lucky, and it was done in about 10 minutes. The staff were super friendly and polite and didn’t try to up sell me on other services. I really appreciate the thoroughness in telling me everything they did and how much I would be paying. I will definitely be coming back to this location!

Mixed feelings about this one. The team was nice at the desk, and there was no wait! I was in and out in 20 minutes. Actually, great! I will definitely be back. But I got back in the car ready to go-​the oil service message was still coming up. I asked about it and the guys said «we can’t reset that you have to go to the BMW dealer»… This is 100% not true, or every single oil change I have EVER had, including other Jiffy’s, I would still have oil change due messages in iDrive for the last 5 years. Seriously no one goes to the dealer for just an oil change after mileage expires, unless it’s leased, fleet car or a 7 series. Completely unnecessary. I have had both Jiffy’s and other small independent shops reset just the oil change mileage — I wasn’t asking for any critical diagnostic resets! They also kinda blew off a simple request from another customer which I wish I could have helped with… So that was a bit off putting but over all this is a decent and clean location.

If looking for easy service place, come here
I’ve been coming here for about 7 years with my Dodge Charger. Every time service is good and very respectful people. I know nothing about cars and feel when I ask a question then answer politely with not making me feel stupid.
Just got a new car and today first day. Asked bunch questions and Amin was awesome. I’ve seen him a bunch and always very nice. Didn’t feel was trying to take my money either. Really awesome guy and I appreciate his input.

Always quick, efficient and friendly service! Went above and beyond today and I really appreciate the honest staff here.

I always come here to get my oil change for my car. They are very friendly and professional. All greeted me with a smile and positive attitude. I don’t have to wait long for the service to be finished. I definitely recommend this place for anyone who wants to get an oil change.

If you need to get your oil change in hurry, this is the location you may want to consider. Folks here are very friendly, professional and knowledgeable. The entire area is clean and very presentable with fresh coffee and H2O. You get to know upfront what need to get done and then no pressure for you whether you like to accept the recommendation or not. also look for coupon so you can save a few dollar worth of fast food for two-​:) after thee service so if you reading this review, you should give them a chance.

I am very happy with the service at this location. I was originally in San Bruno trying to get a simple oil change, but the wait was over an hour long. I drove only 30 minutes (on my way home) and I stopped by this location. They are super efficient but still provide great quality service.
Definitely will be using this location! I love how they check my entire car even though I came in for an oil change. They showed me that I needed a new air filter and checked my tires and even vacuumed my car. Everything! The people are nice there and easy to work with. Thanks Geary location.

The Good:
Upon arrriving the place was already 5 cars deep but we were immediately greeted by a employee named victor. He gave us an eta for an oil change, opened doors, and got us coffee which i thought was great customer service. Lounge was clean. I got exactly what i asked for and fidnt go for the upsell in the additional services (its thier job so i aint mad).
Took 40 mins to get our car done which was pretty quick considering.
They also vaccuumed my car and touched up the windows. Great extra service. 4.5 stars imho.
The Bad:
2 small things kept me from a 5 star.
1. The lounge had minimal entertainment. No tv and barely any magazines but with smartphones time passed easily. Still i would have liked more options.
2. Bathroom cans were overfilled and needed some basic maintenance with cleanup.
Other than these 2 small bleamishes i would be a repeat.

Update: they actually broke my car. Have to have it either repaired or towed back up to San Francisco. Never again.
Went in for an oil change before driving down to LA. Paid a ton of money drove off only to have my car start smoking half way through the drive because of no oil. When I called they were completely unprofessional and extremely rude.

I would rate them lower but it is really convenient to get an oil change at Jiffy Lube. They are open weekends and really quick. Here are my complaints: 1) They never wash the windows like they are supposed to. When I make sure and ask them to do it they do a crappy job. The windows were still so dirty that I didn’t think they did it. Then I could tell they just did a crappy job because I could see the huge streaks across the window. 2) Once I let them do a coolant flush on my vehicle. The next day I noticed that my vehicle was leaking coolant. I took it back to them and they said there was nothing they could do. They told me sometimes when they do the flush it loosens things up and makes the water pump leak. Turns out I had to take it to a mechanic and have the water pump replaced. 3) They won’t rotate my tires. Every time I ask they get this look on their face and then they start trying to come up with excuses as to why they won’t do it. You can tell they just don’t want to do it. And then when they go through all of the «recommended» services it even has them offer a tire rotation.

Great service. Quick oil changes in the morning. Shout out to the manager, Bay for his service and knowledge.

Great customer service, technicians are prompt, efficient and thorough, and an extra star for the complimentary coffee :)

Excellent customer service! Staff is always polite, helpful, and efficient. Highly recommend.

Great service. Always able to answer questions. They take great care of repeat customers.

Poor form to send a promotional flier to a repeat customer and then not honor it? Shame on jiffy lube who screwed Penzoil in the joint promotion by not having on its website —
— the listing of participating stations as indicated in the flier. All the marketing dollars spent can’t beat the devil in the details.

A special shout-​out to a great crew and a young gentleman named Zuki… this team knows what they are doing!
I came here a few weeks ago to get my oil changed and my car checked before I left on a road trip. Zuki quickly came to my assistance and with a candid assessment of my car… never once trying to sell me a bill of goods. He let me know that I could wait on my oil change and filled up my tires for free. It is great to know that I can trust a place in my hood to take good care of me and my old car well…

Unlike some independently-​owned shops, I have full confidence that Jiffy Lube won’t do anything unethical to my car, as they adhere to proper business practices and standards. I’m happy with Jiffy Lube and the guys who work there are very professional. Excellent customer service in my opinion. I highly recommend them and will come back again.

THANK YOU! Great service and no shady, add-​on up-​selling. My 2005 Mini Cooper S had a jacked up oil drain plug that wouldn’t come off-​at first-​but they tried and tried and tried and worked their butts off and got it off and I left happy in a very short amount of time. The staff are courteous and helpful and went the extra «mile». Thanks!

Served me right away, quick wait, got 15 $ off

They check everything about your fluid. If I didn’t go to jiffy lube for one times. I almost could less or broken down my car quickly. My car has only very little transmission oil that almost dried up after 65,000 miles. It was great that they alert me to change it to.

As soon as I drove my vehicle onto the property, I was greeted by a very nice gentleman who, first, asked me if I’d ever been there before. After telling him ‘no’, he went down the list of what they offer in addition to oil changes – complimentary topping off of fluids (coolant, transmission, wiper washing), window washing, and vacuuming of the interior. When I exited my vehicle, he walked me over to the wait area door, opened and held it for me. They also offer coffee and water in the wait area. I sipped on my cup of water as I watched Pawn Stars and waited for my car, which was done in under 20 minutes.
The only thing that caused me to raise an eyebrow was being told that my car needed new automotive transmission fluid because of the color. They gave me the schpeel about how the color should be «bright red» and that my vehicle’s was «dark brownish red» which indicated the need for new fluid. I just had the fluid flushed about 3 months prior so I know they were trying to get me to purchase unnecessary work. I wouldn’t bring my car to Jiffy Lube for anything other than an oil change. I have an outside mechanic who knows my car and who I trust for any other issues.

I bring a $ 15 off coupon, drink their Keurig coffee, and am out of there quickly every time. Nice staff.

Beware Friends:
Suspicious activity shrouds Randy, Jiffy Lube Manager, at this particular Jiffy Lube site.
I had to ask over four times to have my old filter given to me to ensure Jiffy staff had indeed removed and replaced my oil filter.
After finally begrudgingly handing me the old oil filter, Randy was glaring at me, followed me to my car and berated me for having thrown the old filter out in one of their own Jiffy Lube trash cans after my inspection.
The fact is Jiffy Lube has a well known history of fraudulent activity in regards to ethical oil filter and air filter removal and replacement.
Investigations by NBC and many other media, including some by the California Bureau of Automotive Repair itself, have caught Jiffy Lube many times making fraudulent deals that charge customers for repairs or replacements that were not made.

The technicians are hard working nice young men however Jiffy Lube is in the business of sales.
Misleading attempts at upsells…
if you are an old lady you may not know
that you dont need an ”OIl engine Flush” its B/​S showing you supposedly dirty oil on a paper towel from the dipstick is a ruse
Transmission oil and Differential oils very rarely need to be changed …
I d say Just get your engine oil and filter changed… and be done.

Never get an oil change from these guys. They use a drill too to tighten the oil cap drain instead of hand tighten. Twice they’ve stripped the nut on my road trip down go LA. This time they caused me a tow on the grape vine. Augh never again

It was time for my oil change and with my $ 11 discount for a Signature Oil Change about to expire, I brought my car in late Saturday afternoon. As I drove up to the shop and expecting one to two car waiting line, I was pleasantly surprised that the service bays were void of any cars.
A worker came out and asked what service I needed today. I request a Signature Oil Change and he said that I could wait in the waiting room. My car was driven into the service bay and the worker promptly worked on my car, including oil change, vacuuming, window cleaning, and various other service checks. In about 10 minutes, I paid for the service and was driving away.
Overall, quick and pleasant oil change service. Also, when I «Checked-​In» on Unilocal,there was a $ 10.50 discount for a Signature Oil Change, which I will save for my next visit.