Jerome A Franz, MD

Disregard all the other positive reviews and find someone else, so the rest of us can find appointments more easily.

The front desk workers are pretty much the most incompetent group of people I’ve ever ever dealt with in my entire life. Insurance wasn’t processed after I gave them my insurance card so I got billed $ 500 for an office visit, they lied and said they sent the referral over to the specialist but they never did to either doctors so I got screwed when I went to see the specialist. The referral coordinator didn’t do her job, and when the specialists called to get the referral, she’s always out of the office and they can’t do anything without her. Why are they working there then??? Not to mention, the originally referred me to someone who wasn’t even in my network after I already told them I needed a referral in network
WORST doctors office EVER. Doctor Franz seems nice enough but I will never go back and deal with these people ever again.

I saw Dr. Franz just a few days ago upon recommendation of my new health insurance company. I think he is the best doctor i’ve had since I was a child. Dr. Franz is patient, attentive, nonjudgemental, and smart.
My insurance is running out soon, but I will continue to pay full-​price to get this rare and amazing level of care.
He is very good, and I recommend him highly.

Dr Franz is really as good as it gets. Patient, caring and honest. I have relocated to the East Bay and continued to drive back over the bridge to see Dr Franz until he nudged me to find someone closer. I understand he now moved to a new office on Potrero Hill, which is most likely an improvement over the Mission district office in terms of décor. But his service has always been outstanding! Excellent Physician.

Nice laid back Dr with good support staff and now thankfully he is in a state of the art building that can preform labs on site [ kill 2 birds with one stone ].

I visited this doctor’s office a year ago and am only writing a review now b/​c I feel a need to disagree with all these glowing reviews I see. I don’t know whether Dr. Franz was having a bad day or what, but my experience was nothing like these 5 star reviews. The office was indeed dingy like others have said, which is a HUGE no no for me in a doctor’s office. It was not well lit and the waiting room looked dirty and just felt weird.
After waiting a while, I got sent to a tiny room where I changed into a paper hospital gown thingy. When Dr. Franz came, he sat awkwardly in a tiny stool across the room listening to me talk about my problem, looking very uncomfortable all the while. I had extremely itchy skin, lotion didn’t work, couldn’t fall asleep – wanted to know if it was eczema. He checked me with a stethoscope, looked at my especially itchy arms and legs, and all he said was it sounds like eczema, but it’s weird that I’m getting it so late (in my 20s). That was it. Didn’t prescribe me anything cuz he said there’s not much that can be done for eczema other than what I’ve already been doing. Complete waste of time and money and the worst doctor experience I’ve had in a long time. Will definitely not be coming back.

Over ten years later, and I’m just as much a fan as ever. Dr. Franz is so awesome! My husband now goes to him and I just feel like I’m in good hands. He’s the BEST!

great doctor! he cares about his patients and will work to fix any problem you have. he is very thorough and has an above average bedside manner. the office is dingy and filled old ladies but don’t let that dissuade you from seeing him. he can also fit you in very quickly, within a few days-​sometimes the same day if it’s important. he is very sincere, restrained, and clear. i appreciate a doctor thats straightforward but not rude.

I am so grateful to have found Dr. Franz! I have just met with him for the first time. Still new to the Bay Area and have looked hard for a doctor I can trust and connect with. Finally found the man. It’s Dr. Franz. He is a good listener and has a good bedside manner. He is sensitive and compassionate. He reminds me a lot of a doctor I had in Denver. So pleased to have found Dr. Franz. I feel I’m in good hands.

I wanted to see a doctor this ASAP. I called all over the city and happened upon a free time with Dr. Franz. The office is kinda gross and old, but he was great. He was sincerely concerned and put my overactive imagination to rest, because I always think I have cancer. He’s quiet and thoughtful when he speaks– does more problem solving than lecturing. So the star off is only because of the mangy office.

Dr F. is the most laid back, chill, friendly, down to earth doctor guy ever!
I’ve been going to him for three years now and every time i have seen him he has been sincere, personable and very lucid in his diagnosis and treatment.
Therefore, I highly recommend Dr Franz and may he continue with the excellent work he has already done in the community.
(oh, he’s a biker too and there’s no bad bikers in the world, are there now.)