J.R.

How wonderful would it be for Unilocalers to be held accountable, and now this one is. So J.R. comes in this morning to try a toast cup which was sold out due to its extreme popularity and that was a first fail because in J.R.‘s world, toast cups should grow on trees. She then proceeded to ask for exactly the one thing we routinely do not recommend which is to use a «Cragel (croissant in the form of a bagel) to make her breakfast sando. As we explain to her that a Cragel’s flaky crust will fall apart as a sandwich, and suggest that she either keep the sando on a bagel or Acme Rustic Roll, she grows ever more impatient and actually does not appreciate the advice from the proprietors of the business that have been serving this local community for over a year now and whose best interest is served by ensuring that customers get something that they can enjoy… without falling apart. The last complaint of J.R.‘s was that she found the mojito iced coffee disgusting to where she had to «throw it away after 3 sips…». Maybe next time stirring the coffee before sipping so the torani can mix with the coffee? It was funny how no one noticed this event but more astonishing is how someone could be so dissatisfied with a product and NOT COMMUNICATE this to the business? She then, with much anticipation through the day, returns to her lair to express herself to the world via Unilocal where she can safely hide her face, her name, her occupation, everything really, and let loose on a business that has a face, that is a livelihood to the owners and staff, that have formed relationships with the community, and she gives them what for…
Now when the owner of the establishment calls her out, not only for the indecent shallowness of her comments but also the convenience of her also posting a polarizing 5 star for the café situated at her building where she works (does she usually get coffee same day at two cafes, one at work and one blocks away?) where she doesn’t state any product whatsoever but sounds like a commercial on print, she becomes emotionally enraged! The eerie thing about this is that she professed not to have read past the first sentence and yet formed this emotional response from that alone!
I then proceed to address every edit she makes of her original post (since she refuses to actually engage in a real dialogue with me) and she proceeds to take pics of the Unilocal updates showing she has a new message and assigns a narrative that exist in the alternate universe she lives in. This is after the profane response she gives… Again, the weird thing about this is how she intentionally amends the original review instead of replying as a separate response, and then pics an update as if I’m sending 5 consecutive messages out of nowhere; hence, the category of her services above, or those recommended… The cute thing is that she thinks I’m sending her messages when in fact, Unilocal is alerting her that my comments have been updated, not that I’m actually trying to contact her. This is the problem with relying on pictures solely for educational purposes…
This is of course a satire of J.R. who is a real human being, albeit in my opinion an emotionally unstable and annoying person, but more so, this is a sad state of how people can so callously critique others (as professions — their businesses) without any accountability or conviction. Many people use Unilocal for good things, to encourage improvement, to communicate to other patrons about their experience in valid ways, or to just generally know how to find a place… but then there are Unilocalers… people. like J.R.; people who use Unilocal as a vindictive instrument of revenge, bitterness, disingenuous marketing (for their desired businesses), and worst of all, to feed their growing sense of entitlement that the world revolves around them and caters to them as an individual, and not as a «market». It is truly sad to see grown adults behave in such an immature way and constitutes in my book a «digital» or virtual form of gossip.
I hope people who see this for as long as its up realize that we all have good and bad days and if we are to judge others (people or businesses), as we should judge everything, we should judge in a right manner that is insightful, thoughtful, useful, actionable, and always within the proper context of the experience.