ICars On Demand

I used these guys for a month and a half and everything seemed just fine.
Then, I noticed a significant decrease in my fares and revenue.
Luckily, one of my loyal clients who has used me for years, contacted me to explain that icars was persistently contacting him with prices just barely lower than what I charged for the same fares.
Beware of this company’s lack or ethics.
I still can’t get back a lot of clients they stole from me and had to revamp my fare chart… downward.
Still recovering from the financial loss.

Thanks to Kim, my favorite Icars driver/​tour guide/​classy chauffeur. I have officially switched from Über to Icars. Why? because, I just feel that Über, isn’t up to par when it comes to a brand new Mercedes rolling up and a genuinely professional driver helps you out.
I’m a fan and am willing to get used to the Icars app.

I began using iCars when it first debuted in December 2012 when a friend fowarded a discount code. I have used it several times since then. My initial impressions have been very positive and I have found the service to be very impressive. Since the service is relatively new, there are still quite a few bugs in the application, but it’s far along enough to get the job done. Cancellations have to be called in. Tips have to be in cash. Facebook integration is glitchy. Service, however, is flawless. ALL of the drivers have been super friendly and accommodating. I have always been picked up in a Mercedes R-​class and they’ve always been flawlessly clean inside (which means no eating during the ride). The GPS has been off a few times, but I usually end up calling the driver to give them my exact location.
Pros:
— Clean and luxurious vehicles
— Excellent customer service
— Friendly drivers
— Competitive Pricing
— Ability to view nearby drivers
— Option to contact driver in the application
Cons:
— Actual price charged is often more than quoted during booking
— No way to advance book
— Limited fleet means it takes a bit longer for an available driver to get to you
— Tips can only be paid in Cash
— GPS is off sometime. I end up calling the driver and telling them my specific address.
— Sometimes the vehicles have tacky iCars Magnet/​logos on the side.