Hotel G

Great experience at this hotel. Loved the modern style of furniture. Check in staff was very accommodating and nice. Especially Danny! Thank you for upgrading our room to a king suite :) We would definitely come back to this hotel again!

Loud, loud, loud! Doesn’t seem to have any insulation, you can literally hear everything that goes on around the room and outside! The hardwood floors just make it worse, you can hear people walking around day and night.
Arrived and there were cars parked in the valet area so my friend drove around a few times before just giving up and parking in a near by garage. Hotel décor was nice and stylish but I would never stay here again.

Overall, my experience with this hotel was awful. The first night I arrived, the room was freezing. It felt like I’d entered the Arctic Circle. There is zero insulation. The walls are so thin you can literally hear everything in the adjoining rooms and in the hallways. It felt like I was in a hostel. I complained because we spent over $ 230/​night for our room and I had a better experience at a HoJo than this place! They moved us to a nicer room upstairs but then, housekeeping didn’t even clean our room. They made our bed. Dirty washcloths and towels were left in the room two days in a row, even after I spoke to the front desk about the situation. I definitely would suggest going to the Westin or JW Marriott around the corner. Do not stay here.

Hotel G SF is a modern chic boutique hotel. The hotel is conveniently located in the heart of Union square where everything is a walking distance. The rooms are modern/​trendy and very clean with very comfortable bed and large rooms. The staff are very friendly. The hotel manager is very accommodating and professional. This is going to be my go to hotel is SF. Thank you again.

Hotel service was great and the location is fantastic. We upgraded to the Greater King room with more spacious room and a better street view. However the room facility is not up to four star level. The floor in the room was cracked without full carpet. There was no fitness center on site and the elevators were pretty old.

Love staying here .this place is centrally located in Downtown… very stylish rooms… the people who work here could not be more friendly.
Right near ruby sky for all your clubbing needs.

After 12 hours of traveling from NYC to SF, all I wanted was to checkin to my hotel and order room service… only, room service was not available for the foreseeable future with 0% communication from the hotel. Ok, so I placed a grub hub order and decided a hot shower would cure all. Nope, not at Hotel G where the bathrooms are so small it requires creative acrobatics and overall flexibility just to shave your legs. On top of it, there’s black mold in the corners, which I really could not get past. I cancelled the rest of my five-​day stay and checked into a hotel down the street instead.
Of the many front desk staff I spoke to, I only received one apology and he said he would talk to the manager to see what he could do to make it right. Apparently, the answer is that he couldn’t do anything because I never heard back…

OK Hotel G, we’ll see you again soon.
The room was simple, clean, and graciously paid attention to the details that mattered. Did I mention it was clean? We loved the huge tufted headboard, white sheets, modern hanging light fixtures, soft bed and toiletries from C.O. Bigelow (based in NY, the oldest apothecary in America — yes I looked it up, it just smelled so damn good).
Things to note:
— Lobby connects to Klyde Wine Bar and 398 Brasserie, sushi joint directly across the street
— Less than a 5min walk to Union Square
— Powell street BART station is less than a 15min walk
— Wine & Spirits store right across the street
— Valet is $ 50/​night but the Union Square Garage is $ 36 overnight (
)
— Stereo in our room was blue tooth enabled w/​aux option
— Free Wi-​fi

Follows the recent trend of old downtown building with updated interior and modern rooms. Five stars for style and in room amenities. Good location, with an easy walk to Union Square and connected speakeasy Benjamin Cooper.
However, customer service was severely lacking. After making our reservation online for a king room, we emailed twice and called once trying to find out if the hotel had bike storage. We never received a return call or email. Upon checking in, we were told the hotel had us in a queen room. We asked for a King as that is what we had paid for, and were told there were none available. The front guest agent said she would give us an upgraded queen room, but when we entered, we found it was a room with two double beds. Being a couple, we were disappointed. After bringing our things back downstairs, they did resolve the problem and gave us the King room we had booked.
From there, our stay was smooth. We would stay again, but with all the competition downtown, we’ll likely try out another option.

We enjoyed our stay at the Hotel G. The hotel is extremely clean and the staff is very nice.
The room has a modern remodel feel to an old building. The wood floors creak but we thought of that as part of the charm. The bed was firm and very comfortable. The ac in the room worked great, and the shower had awesome pressure.
The neighborhood is a bit touristy for our taste but it’s within walking distance to more laid back neighborhoods. We would stay here again.

I have left TWO voice-​mail messages with Hotel Manager and she refuses to call me back!!! I do NOT want to stay at your lovely hotel that i accidentally booked via
– and you still have OVER 2 weeks to book the room since my trip isn’t till Sept 25^th! PLEASE HELP!!! I prefer to stay in a different area of SF this weekend… not Union Square!!! please cancel my rezzie?!?

I stayed here with 3 friends– 1 room, 2 queen beds. The particular room we stayed in was extremely small! Not sure if all the rooms are like that. However, the room was super cute, modern and most importantly. Clean! Though we didn’t spend a lot of time in the room, a little more space would have been nice. Other than that, our 2 night stay was great! The staff & valet showed great guest service throughout our stay.
Parking was $ 100 for 2 nights, but that’s San Francisco for ya.

More precisely, I would give this hotel 3.5 stars.
We stayed at Hotel G for 4 nights and had a relatively good experience. The staff with which we interacted was pleasant and helpful. The room itself was small and there wasn’t much space designated for your clothes/​luggage. Part of the floor was cement (about ¼ of the room) and rest of area was carpeted. You could tell that many aspects of the hotel are dated. However there are recent improvements, like the shower and bathroom area are new and tiled, and certain aspects of the hotel are definitely tech-​modern, like the gym.
I never got the sense that this was a hotel where you just want to check-​in, stay and lounge. Some reviewers complaining should’ve done their due diligence researching and found a hotel for ‘beach-​resort like relaxing’ and not stayed here. This was more of a comfortable hotel for sleep and dropping your stuff off while you mosey about and explore San Francisco, since the hotel is located in a very convenient location in Union Square (just don’t walk east too far toward Tenderloin… a lot of ‘aggressive’ homeless people). We barely spent any time at the hotel other than for sleeping and rest at the end of the day. For this purpose, the hotel is great.
All in all, the price was fair for the city location and for the purpose I described. I would return to this establishment.

Absolutely adorable hotel with historical school house charm BUT terribly impractical and offers little in the way of amenities.
Fashion not function.
If you are traveling with any kind of luggage don’t come. The rooms are equipped with two wooden student chairs in which to set up your wares. Our suitcases fell over from poor balance.
Hopefully you won’t need to hang any garments during your stay, the «closet» is a 4×2″ cubby that consists of two waterfall hooks, allows for approximately 7 things.
The bathroom is a serious problem. The toilet is maybe 1 foot away from the pedestal sink. After getting up from the toilet (no, she doesn’t drink), my mom hit her head on the ceramic bowl of the sink. Should you be traveling with any kind of makeup, soap, or toiletries,…think don’t. The bathroom is furnished with a pedestal sink and no shelving or counter in which to set anything atop. My mother kept yelling at me for leaving the hairdryer resting in the sink, but there is literally no where else to put it. I became so fed up with the lighting in the bathroom (single bulb), that I resorted to sitting on the floor in the bedroom area and doing my make up by the light of a tiny desk lamp.
Should you arrive home late in the evening and not wish to wake your bunkmate, best wishes, these floors creek like an old rocking chair caught in a tornado. Jeezuz is there wd40 in the mini fridge?
It’s adorable but not a well thought out design, it’s a dollhouse flat, look but don’t use.

Just finishing our stay here in the Hotel G and it could have been better but also could have been far worse.
The hotel is located right in the middle of the downtown area and is only a few blocks from busses, trains, and streetcars. Great shopping and places to eat near-​by and the mass transit system throughout the city is well-​planned and easy to figure out.
The hotel itself is quite loud and despite the recent renovations leaves a little to be desired. Honestly, since we were staying for a week I should have asked for a room upgrade especially after discovering that our room was right next door and behind the elevators. The walls are very thin and the doors to the rooms slam loudly if they are left to close on their own. The others guests seem oblivious to this fact and our hallway was quite loud, particularly at night. I suggest some minimal carpeting and perhaps some wall hangings in the hallways to dampen the noise.
The spartan fitness center serves its purpose with two treadmills, two elliptical machines, a recumbent bike, dumbbells up to 50 pounds and a two-​station cable machine. There was also an entire wall full of «core centric» items by TechnoGym that I had honestly never seen before. The fitness center would benefit from subtracting a piece of cardio equipmemt, doing away with the core wall and adding a squat rack with a barbell and plates.
The adjoining restaurant, Three 9 Eight, has pretty good food but the service was less than stellar and I feel the food is slightly over-​priced for what you get. In fact, we were hard-​pressed to find exemplary service anywhere in the city but perhaps this is due to my food service background; I have very high standards of quality.
Our stay was relaxing and enjoyable; but, as people who prefer a little less ambient noise about us, we would most-​likely choose a different lodging the next time we visit this wonderful city.

We stayed at Hotel G for one week. The location is very convenient and within walking distance to a lot of restaurants and the BART. The staff are very nice and welcoming. The first night we stayed on the 2^nd floor. We could hear the noises from the outside but not loud enough to keep us from falling asleep. However, we were awakened by a strong smell of cigarette smoke at around 5am. The staff searched to find where the smoke was coming from. We weren’t expecting it but the staff moved us to the 10^th floor in case the incident happened again. That was a very kind gesture on their part.
The rooms are very modern and clean. The size is bigger than what I expected. The beds and pillows were comfortable-​a lot better than the fancy hotels that I’ve been in. The shower pressure from the second floor room was terrible. However, the 10^th floor room had perfect shower pressure!
I didn’t hear any noises from next door. It was quiet. We could hear more of the noises from other rooms whenever we were out in the hallway, but not when we were inside our rooms.
Gym was small but clean with up to date equipments.
Upon checkout, the staff asked us if we needed help with transportation. We didn’t need it but the fact that he asked meant a lot.
I highly recommend this hotel and will stay here again next time we visit. Thank you Hotel G for a wonderful experience.

This place is a freaking joke! $ 400+ for a room that is colder feeling than the north pole with dinky furniture with lesser quality than Ikea’s. I’m amazed people would pay this kind of money to stay in a would-​be «boutique» hotel.
So you have a crap building with cement flooring and you furnish it as little as possible with the cheapest furniture as possible, put a ridiculous price tag on it, and essentially fool people into thinking «poor is the new rich».
There are absolutely no elements of luxury proportionate to its price tag. Shame on the establishment and shame on the suckered who stay here. Ah, but to each his own, I suppose.

Totally hipster boutique hotel located in the Union Square area. The rooms are comfortable but minimalistic. I liked having a Nespresso machine in the room, and their gym is pretty good. Can’t beat the central location. Their staff is courteous and friendly as well.

A decent price compared to hotels in the other area. Good location near union square and located near lots of restaurants; walking distance to the cable car.
Everyone is really nice but the service is hit or miss — they helped book our car rental before we arrived, but when we asked someone else where our car was reserved he had no idea. We then asked someone about late check out and he said we would have to contact the morning shift because he had no idea.
We somehow got upgraded to an executive king suite on the top floor. The hotel room attempts to be hipster and «raw» but it doesn’t quite come off elegantly. The room is spacious (or at least the executive suite has a living room couch area) but the bathrooms are tiny and I hate that you have to reach behind the toilet to turn on the light. There is also no space to leave the blow dryer.
They have a pretty high tech gym with tvs and a hidden bar. For this price I’ll take it, but there needs to be better communication amongst the staff.

My sister and I recently stayed at Hotel G and had an amazing experience. This mid-​size boutique hotel has great taste and superb service. The talented designers, which I later learned are French, made every corner of the hotel captivating to the eye, from greatly furnished bedrooms to gorgeous details in the hallways, elevators, and lobby. The bedrooms are spacious and have beautiful mid-​century furniture. The bed was so comfortable that I didn’t want to get out of it in the mornings.
Our favorite detail was the cement floors which made the bedroom clean and sleek. A huge plus is the great location. We were able to walk everywhere: theatres, museums, shopping and most neighborhoods in the city. The icing on the cake is having the awesome restaurant Klyde inside the hotel. Every morning we delighted in a delicious breakfast with the friendliest service (Roy and Jeannise made our day). We can’t say enough about this S.F. gem. Next time we visit, we’ll make sure to stay at the fabulous Hotel G.