Hogan & Vest

avery is good, but unfortunately he represents many $$$$$greedy sf landlords
unfortunate for the working class who can no longer live in sf, and the city of san fran doesn’t care

We have used them as a property management company for over 10 years. Avery, the guy we worked with left the company, so we switched. H & V were cheaper than other property management companies, but you get what you pay for. You constantly have to be emailing them to do their jobs. They collect the rent and that’s it. They sometimes didn’t even notice if a tenant hadn’t paid the rent until you called them to ask about it after the statements came in. If you want to have them chase after the tenant for damage, forget it. They are «too busy». You need documentation or pictures for any contractor work, be sure to ask them each time and even then they may not do it. The contractors they use are not that great either. H & V doesn’t check to see if the tenants need to pay for the repair/​contractor work if it’s their fault, they just do it and then the owners see the charge on the statement.

Terrible and way outdated service. No email or website makes it damn near impossible to get in touch with these people. They do not maintain their properties well either.

Very bad service. Bernard – is a manager who is having meeting forever and out of office forever.
Never got reply. I understand they are busy, but I do not understand the BERNARD – MANAGER, even not have time to reply yes or no.
Called the office for many many many many times to talk with Bernard, I have been told every time, he is on meeting, or out of office, and they said they would reply, so it make us wait again, wasted many time! If you will not reply, just do not promise that you would reply by what time. This is the very basic common sense and ettiquete not only as business mind also as human being!

In the last few years I am fortunate enough to have Avery representing the landlord.
He does the best he can. The issue is that Hogan and Vest represents many building owners with a syndrome I call short– term greed. That is they will go for the least expensive approach in the short term. The use of less than optimal materials and work crew means that thing need to be repaired and replaced more frequently; On the other hand, my landlord and many others have many rent-​controlled tenets. Often the different cultural orientations between Hogan Vests tenets and landlords creates a battle.
In lieu of all the issues involved I cannot expect more and be fair;

They take care of all my issues. They are responsive and have taken all my issues in my building with all seriousness. I’m very happy with their management abilities. They rock– in my book.

I’ve been a tenant of Hogan & Vest for 2 months. The process of getting our place was extremely stressful because they do not have a very reliable system. So they lose a star for that.
Everything is great! We’ve had some issues that needed correcting ASAP and they had their contractors fix it within 24 hours! So far, so good!

Very unprofessional group of «owner’s representatives». Non-​responsive and indirect about questions asked. Made the already horrific housing process in San Francisco even worse!
I WOULD HIGHLY RECOMMEND USING ANOTHER COMPANY. WASTE OF TIME.