Hi-Tech Hardwood Floors

We hired Andy Tran at Hi Tech Hardwood Floors to remove and replace the hardwood flooring throughout our ground-​level floor, which had just been installed in 2009 but which creaked and cracked when walked on.
Last week Andy and his crew came out and removed all of the old hardwood floors and discovered that the concrete base on which the hardwoods had been installed had never been properly sealed and that whoever did the work in 2009 took a lot of shortcuts. Andy’s team leveled and sealed the concrete floors and then glued to new flooring to the sealed concrete. It was a large job and Andy estimated the whole thing would take about a week. He finished in 5 ½ days and it looks great. And best of all, it’s SILENT! No more creaking and cracking when walked upon.
Not only did he finish the job ahead of schedule, but he had the place perfectly cleaned and all of the furniture moved back into the rooms by the time we came home. Andy and his team did an outstanding job and we couldn’t be more pleased with the work and the results. We would not hesitate to recommend Hi Tech Hardwood Floors to anyone needing repair or replacement of their hardwood floors and would call Andy back should we ever decide to replace our hardwood flooring on the second level of our home.

We asked Andy to help on a second floor remodel given our excellent experience with him and his team on our first area. This 2^nd project was ~300 sf replacement of the carpet with oak floor with maple trim to match the other areas of the house.
Andy is easy to communicate with, prompt, courteous, responsive and gets the job done in a timely manner. Just as important, he does excellent work! We are very pleased with the job. I will certainly ask him back when I third project arises!

Highest recommendation. Great service. Fair pricing. Pride in quality of work. Thank you Andy for making our floors look amazing.

I’m giving High Tech Flooring 5 stars for their willingness to work with my HOA requirements to be able to install hardwood. Unfortunately I have an HOA who didn’t disclose that permission was needed via the Annual Disclosure Docs as they were legally obligated to do, so I didn’t find out until after the floors were ²⁄₃ completed. Now I have to replace with other type hardwood flooring. Thank fully Andy Tran is helping me to get through this and giving me good advice and reasonable prices on the replacement floors. He’s providing what the HOA decided after the fact that they were going to require me to do !! My advice is to never buy a condo but if you do… hire Andy to get you through the process of installing hardwood flooring. He’s a pro who knows how to work with The ridiculousness of small HOA Tyrants.

My Fiancé and I bought a home in Vallejo Ca, The carpet was installed when Carpet was a luxury to have. It looked so bad when we moved in, I called Andy all the from San Fransisco, He accepted the job and did a marvelous job. He is passionate about his work. I am a very picky customer. I called him back a week after the job was done because there was a small area where his machine was resting overnight the color was lighter then the rest. He came all the way back and spend half a day until he got it right.
I dont normally write reviews but I am extremely pleased. I would recommend Hi-​Thech Hardwood Floors to anyone.
Thank you Andy again for a job well done.
Margareth

Andy is amazing! After having someone come out prior to tell us they couldn’t match our new kitchen hardwood flooring to the existing floors during an open concept kitchen remodel, we were discouraged. My husband found Andy on Unilocal and he came out the next day. He measured and told us it was no problem to match the wood, stain, and seal the new flooring. He gave us a fair estimate and started on the project when we were ready. He showed up promptly and did an amazing job. He also installed 2 doors for us. He is very detailed and aims to please the customer. I highly recommend Andy for any hardwood flooring job and anything else you may need. We were very lucky to have found Andy. He also has amazing recommendations for other subcontractors since he works with so many folks. He’s a resourceful guy.

Andy just completed redoing our floors and he and his crew did a masterful job. We live in a large Victorian flat with hardwood floors throughout. Our floors were in awful shape. The previous owners butchered them — hodgepodge of wood used for repairs, uneven sanding, damage and discoloration.
Andy was always punctual, accurately assessed the amount of time it would take, gave a fair bid and completed the work exactly when he said he would. He also helped us to pick a new color that would help our house be more uniform in appearance. We are THRILLED with the outcome and recommend Andy without hesitation. Read less

Daphne from
(who is helping me *straighten out* the incoherent parts of my new condo) recommended Andy having worked with him before. Her opinion was very high of him, and my trust is very high in Daphne’s experience, so I didn’t even bother getting another estimate. Wow, was she right.
Andy and his team treated me and my job with the utmost respect. They showed up when they said they would, did what they said they would do and ensured every day that the place was cleaned, even when they were just going to dirty it up the next day. Andy noticed that the previous workmanship left divots where they sanded too roughly; his men fixed that and made them all level again. Beautiful color plus they are now in better shape than he found them!
I have to give an especial shout-​out to Everett who was what seemed to be team lead of the crew doing the work. He was friendly, communicative and had the great attention to detail that one wishes for when having surgery done to one’s house.
Andy was kind enough to come over twice to sand off sample spaces and stain them with sample stains, and went out of his way to come back and show what the water-​based sealant would look like when applied to those stains on my wood floors. That’s two trips out, with machinery, and I hadn’t even paid him or signed anything. That’s the above-​and-​beyond that you can expect from him. Don’t worry, you’ll see what I’m talking about when you meet with him. The passion for doing an excellent job is obvious.
Stop reading, go call him. You’ll be glad. Your resell value will be glad.

Andy Tran and his team are THE BEST. If you want a professional job done, with experienced people, at a reasonable price, and you want it done quickly and efficiently, then Andy Tran is the man. We had a mix of hardwood floors and heinous carpet in our house. He was able to blend the existing hardwood into the new hardwood floors and it looks amazing. We were able to live downstairs while the upstairs was being done, and live upstairs while the downstairs was being done. Then we moved out for a few days while sanding/​staining was happening. He estimated that the whole project would take 2 weeks and it took 10 days — when does that ever happen? Amazing work, super-​nice guys, and an earlier-​than-​estimated finish date — what more could you want?

Andy was very nice when we met for an estimate, but did not follow up and did not respond to any of my emails or calls afterwards. Please have the courtesy to tell me you don’t want to do a project instead of letting me wait.

I live in a house out by Ocean Beach. The floors are original from 1939. They were very dented and scratched when Andy came and gave me an estimate to sand and refinish them. The estimate was very reasonable. He was generous and patient with his time answering questions prior to beginning the project. He then completed the job swiftly and on budget. The work was extremely thorough and skillful. I’m very pleased with the results.

After living with old and peeling parquet floors for two years, we decided that we wanted real hardwood in our downstairs area. It is relatively small, about 330 square feet, but very oddly shaped.
We had a couple of people provide us estimates for our floors. Andy was by far the most knowledgable; he asked us questions that the other people hadn’t, and gave us a more detailed rundown of both our options and the tradeoffs and potential risks associated with our project. Specifically, hardwood is thicker than the parquet flooring, and that had implications for our appliances and how they lined up with the counter space. He gave us the option of either installing on top of the existing flooring, which would have been faster and cheaper, or ripping it out and re-​leveling the floor (which we chose to do).
The work was done extremely efficiently. We were able to begin the work within a week of agreeing to the estimate. The entire process, from demolition to finishing, took from Tuesday to Saturday, and we were able to move furniture back and start using the space by Sunday.
The work itself is beautifully done. We love our floors, and you can see from the photos that he did excellent work. Once finished, he provided us with some care tips and equipment to protect the floors, which we really appreciated.
Andy was easy to communicate with, knowledgeable, reliable, and hardworking. Our experience with him and his company was great, and I would not hesitate to recommend Hi-​Tech Floors.

After extensive research and estimates given, we decided to give Andy a shot for hardwood floor refinishing for our new home. This is despite him not being the cheapest. We appreciated Andy’s candor and honesty when evaluating our floors and going over in detail the work involved. Not all hardwood floor guys were as informative as Andy. We felt comfortable paying a little extra for knowing exactly what was involved and why.
Andy gave us a quote based on the measured the square footage of our hardwood, which he did. As our floors were not natural color to begin with, we had him add an oil stain. This added an extra cost, which is due to using better tools and more labor (obviously).
We had him work on our floors as our house was being painted; the painters were about 90% complete with the job. I will explain why I bring this up.
Andy estimated four days to complete the work, and two days for the oil to dry and smell to dissipate. This estimation was important to us because we were planning a move the day after this was all complete. No surprises, he completed the job in the time he promised. The floors look great. The house was relatively clean. He did mention he would clean up but not a thorough cleaning. This seemed accurate.
However, back to our painters… our painter (who is excellent, btw, and I will write a review for soon) informed me that he had to come back and put on an extra coat throughout the interior because dust got all over the walls, which I guess still had wet paint (probably not freshly wet but on the cusp of becoming fully dry). Our painter didn’t charge us for this but seemed a little irked by it. I don’t blame him, but I also don’t blame Andy.
Andy came in and did the job he had to do and didn’t promise a thorough cleanup. Both parties knew each other’s work would overlap a bit. I don’t really blame myself, either, because we were up front about this and asked if there would be issues. So, why bring this up? If you’re having both paint and floors done, consider doing the floor first! Your painter may not be as forgiving.
All in all, I highly recommend Andy. He’s very upfront and confident about his work. That may bother some, but I took it as a positive. It all worked out for me. His pricing isn’t the cheapest but I consider it competitive.

Did a BEAUTIFUL job refinishing my completely scratched up horrific floors! He’s clear, reachable, and delivered exactly as he promised. My floors are solid hardwood floors and I was really sad to see what my tenant has done to it for the last 8 or so years. Deep scratches probably up to 5 – 6 mm possibly because of moving furniture. Also it was very grimy and dirty. Andy came and looked it in 10 minutes and says «I promise you, the place will look perfect. Trust me» A little hesitant I did, and completely no regrets! Check out the UNFILTERED before and after pictures I took.
Andy is great. No BS. Great price. Great service. AND very fast. Total of 4 days: sanding and 3 clear oil based coats.
Call him now.

I had high hopes for Andy. He sounded competent on the phone. He asked me to schedule an appointment to view the site. I requested Monday, but he insisted Friday at 2pm. This wasn’t convenient for me, but I juggled my schedule to make it. He never showed up or even called to cancel. He wouldn’t answer his phone, either. This is no way to run a business. Really disappointed, because I was lead to believe he is a good flooring guy. :(

Andy did a great job.
He was very professional over the phone. He did performed the estimate very promptly after being contacted. Worked very hard to find the right kind of match for my current flooring.
Andy also went above expectations and worked with my HOA manager when i was away to perform all the needed work. He was reachable by SMS throughout the whole research and work cycle, which is a great benefit.
He delivered on time and on budget. Had very clear billing practices (which you have to fight for with other contractors). Overall great job on the installation.

Andy is the BEST!
1. He answered my phone calls promptly.
2. His estimate was $ 300 less than the other contractors I saw.
3. He and his assistant, Kevin showed up on the dot at 8:30 am. I had laminate flooring installed in my kitchen. I’d bought the flooring a year ago but then had to put off the installation for financial reasons. Other contractors refused to install something unless you had bought the flooring from them. One contractor said they charged $ 450 to move my fridge, stove and dishwasher.
4. He told me it would take one day. I didn’t believe him. Guess what? He was here at 8:30 and the job was finished by 4:45 pm. That included moving my fridge, oven and portable dishwasher. He laid down cardboard to protect the floors they moved the stuff to. He put up plastic film to make sure no dust would get into the house.
5. He cleaned up after himself.
Am I satisfied? You bet. VERY happy and can give him the highest recommendation. Go no further, use Hi-​Tech Hardwood Floors.
p. s. Disclaimer: I am not his sister, mother, daughter. .. or in any related to Andy.

I called and made an appointment for an estimate. My wife took off work for the meeting. Andy didn’t show up. He didn’t call. He didn’t text. I texted him after waiting an hour (that’s how he asked me to send my address, so I assume he accepts them), got no response. I sent an email that evening, got a canned response, and nothing else.
He might do good work, but how does that matter if he’s unreliable?

Andy did a great job of refinishing my engineered wood floors and making them look better than they did years ago.
He explained the process clearly and it was obvious that he took a lot of pride in his work. He also seems to be of the «underpromise and overdeliver» type, which is much better than the reverse. He told me that my scratches and water damage probably wouldn’t be fully gone with refinishing, but as far as I can tell, they look as good as new.
After interviewing a number of refinishers, Andy was the most professional so hiring him was an easy decision, even though he wasn’t the cheapest. He also took a lot of steps to control dust in the apartment while the refinishing was underway.

Andy was fantastic.
He was prompt, very knowledgeable, friendly, fast, flexible when I had to change our schedule, and he left the place spectacularly clean after repairing a bad water stain and refinishing an entire living room floor.
His price was very reasonable and was just a hair above the cheapest of the three quotes I got, and the cheapest which included no guarantee and was generally not s reputable.
Andy takes enormous pride in his work and service I could not have had a better experience.