Hampton Inn

Hey little rough at check-​in but they just opened their doors new hotel. Anyway the staff way just great. The inside was beautiful modern and clean. Needed a toothbrush , spaced mine, no problem, on the house. Directions they nailed it. Remember it’s downtown SF. It’s not on the beach. All in all its a risk anywhere in that town on the street. Dont hold the reviews of homeless run you off. Hampton Inn is a great deal there. If you don’t belive me look how it’s sold out all the time. The staff takes care of you there. I gave it only 4 stars for the late check in and the poor girl at breakfast was swamped, they should have gave her more help.

The rooms are certainly small, even by SF standards. The location is good, near the Moscone Center, shopping, and streetcars. There are some very good restaurants nearby, everything from food trucks and hole in the walls to fine dining.
The neighborhood isn’t as sketchy as some have made it sound. For SF, it’s fairly typical. There are homeless people all over the downtown area and the two Hiltons by Union Square have a higher homeless population nearby than this Hampton.

If I could give 0 stars I would. NEVER STAY HERE. You won’t be satisfied and then when you voice your unsatisfaction when there is a 100% satisfaction guarantee — THEY WILL STILL CHARGE YOU FOR A FULL NIGHTS STAY AND NOT REFUND IN FULL. Thieves, no? NEVER stay here. Save yourself the trouble and go to the closest motel in sight — you’ll be MUCH HAPPIER.

SUPER THIN WALLS and located right next to a night club. Three nights here and one night of sleep. I could hear the next door neighbor on the phone, raising the shade and coughing right through my walls. It was like there was a sheet between us and not a wall. The building, rooms and accommodations all looked great, but no soundproofing at all.

$ 220.00 for one night King Bed = rough neighborhood (syringes on sidewalk) bums sleeping everywhere. parking lot is open & VERY expensive $ 53.00 + 14% = $ 60.42 why don’t you just say that parking is $ 60.42 whats with the math. Its sad that SF really is not car friendly at all.
I parked at a garage a block n half away for $ 34.00 for the night.
Hotel is clean /​SMALL ROOM — bed barely fit inside. I’d stay at the downtown Hilton if I had too.
I travel 7 states for my job and San Fran and entire bay area are just so damn expensive when spending one or more nights…

We choose Hampton Inns because we get a good clean room, friendly service, and good value. There are some good points and bad points to this location.
Room 417 — There was a super noisy nightclub with bass music booming in our room until two in the morning. The windows are thin and you can hear the people talking and laughing in the street.
Room 401 — much quieter. City noise is expected and not too loud.
Breakfast the first day must have been cleaned out by the Holiday crowds.
The staff and management at this hotel are polite, courteous, and helpful. They have done what they can to make our stay right.

Situation: When making an online reservation, I submitted a concise request to have my room assigned in a quiet location. I was first assigned to a room adjacent to a loud HVAC unit in the hallway. I requested a different room and was reassigned to a room adjacent to elevators.
The hotel charged my credit card with a valet parking fee — even though I did not bring a car to the hotel. I spent 20 minutes on the phone addressing this problem as their computer system was having a problem.
The hotel staff’s attitude when addressing these 2 problems was poor.

Very nice and the staff is AMAZING! Pro tip: ask for a room on the side farthest from the LOUD club next door that is open until 1 am. The staff is really helpful and incredibly nice!

We got this room off of the app, Hotel tonight. I was very happy our night’s stay. The valet is around back, and it is expensive, but no more expensive than everywhere else in the city. We were told the entire place was re-​done a few months ago. Everything is still gleaming. The staff is extremely friendly and helpful. The complimentary breakfast is standard. There is a Target across the street if you need any incidentals. Our über ride out to dinner was only $ 7, so it is centrally located. Would stay at this hotel again.

Let me just start off by saying, I felt very stereotyped and pre-​judged by the little arrogant boy working front desk, Saturday, 11÷07÷15. We checked in around 6 – 630 and I asked if they had a smoking room or designated areas to smoke. He assumed we’d sneak smoke in the room and kept treating me as if I was a minor who would cause ruckus is their hotel. He jus HAD to mention the fact that they would charge me an extra $ 200 if we smoked in the rooms. OK DAD! Little asshole! I’m 33 years old, and I don’t need to be reprimanded by the 17 yr old working the lobby. Little shit! Also, our room was «suppose» to have a view, only it was being blocked by temporary scaffolding and lights that kept us up. Hence the picture I added. I didn’t appreciate the Valet guy telling us to go to Denny’s instead of pulling the car out for us so we could head to another part of town for late night dinner. It’s his job to grab the car when we need it. Especially since we’re paying $ 60 for valet. RIP OFF! This is not a 3 star or hotel, it’s a 2 star! Our toilet kept running every 7 minutes. The floors in the room were not vacuumed or swept. Never will I come here again!!!

Ok the parking is 60.00 but worth not having the headache to walk.
Park at 444 Jesse behind the hotel to valet.
The staff was incredible.
Hotel is super quiet. Had the best sleep.

Not a great area of the city. My boyfriend and I stayed one night. We found cheap parking at a lot a few blocks away. We felt safe during the day. Wouldn’t recommend walking around at night.
The room was nice. Comfortable bed, spacious, clean. The downside… there is a club right outside our side of the hotel (the back side). Our window was vibrating from the bumpin beats til 2am! And did I mention we were on the 9^th floor?!? And it was a Thursday night!
Not impressed with this location. I won’t be back.

House keeping stole a handful of money from my backpack while we were away from the room!

I am going to be a bit more positive on this review than the other two that reviewed this place, although I do agree about the ‘bad part of town’, somewhat. There is a huge shopping mall nearby which is very nice, and I would say a lot of San Francisco has homeless people issues in most of the city, and so it wasn’t much different from that point than anywhere else in the city. The homeless are everywhere and you can’t get away from them. They aren’t violent that I could tell, but could be quite annoying.
The room was lovely. I did not think to take photos, but it was a huge room, with a large TV, wifi, two chairs and lots of space. The shower and tub in the adjoining bathroom were mainly marble and there was marble in the entry way as well.
It is a bit of an experience knowing what to do when to check in. I was confused and there are no parking zones everywhere. The unfortunate thing was the desk is not immediately in the entry, so you don’t know where to park to unload luggage. There is only valet and it is BEHIND the hotel in the alley. Once I knew that, I felt better and the bellman assisted me with my bags I understand valet and parking for a HUGE amount of money is common for downtown hotels in SF. We paid nearly 60 dollars, which was STEEP, but I think all the other nicer hotels charge the same thing. Our car was valeted, and was returned to us the way we left it.
Breakfast was your standard business traveler fare, which I personally can’t stand. It’s all gluten and egg beaters, but every Holiday Inn and Country Inn is the same way, so I can’t complain, I just wish I saw the breakfast place next door before. it looked much better. I only was there for about 15 hours, so that is all I can say. The staff was basically pleasant any time I needed to interact. There was no pool, but there will be an outdoor only one at some point. This hotel was only two months old and I don’t think all the floors were done yet.
Oh, and I did use mileage for this, but I think the nightly rate is quite expensive. They do take Hilton Honors miles.

I can’t give this particular Hampton in a five star review. Don’t get me wrong the place is beautiful, the lobby is gorgeous, the staff is phenomenal and everyone was very nice. The rooftop views are spectacular and the breakfast is just as good as any other Hampton across our great country. The problem I have with this hotel is that it’s in a very bad part of town. When I pulled up I had some guy yelling profanity at me, telling me to move my car or it would be towed. Understand I was parked on the yellow curb next to the sign that said Hampton Inn Valet parking. Second parking is $ 70, that’s more than the Hilton across town at Union Square. I used points for the stay and it cost me 70,000 again that’s more than Hilton across town at Union Square. I did not do the measurements but if I had to guess my hotel room is only 250 ft.². I cannot even wheel my luggage around the bed it is so small. For the hassle of parking and for the amount of money Hampton Inn should’ve told me that this was a very small Hampton, they really should call it a mini Hampton Inn. Keep in mind I’ve been to over 400 Hilton properties and I am a big fan of the Hampton product but this particular Hampton just does not size up to the hundreds of other locations in United States.

I’m the travel coordinator for my company; so please believe me when I tell you that I deal with a ton of hotels.
I made reservations online for my employees that are in town to attend a local business event. I called to request the credit card authorization form, it arrived. I fill it out and call back to verify the correct fax number to send my sensitive payment information to. I fax it over and call the following day to be certain it was received… it wasn’t. I Panic.
The person that answered the phone is very interested in telling me all about how they just got back from lunch and how they can’t find the «credit card binder», blah blah blah… Then they tell me I can just email my credit card information to their Gmail account!!! WHAT? So I’ve gone out of my way to verify the correct fax number, then it still gets lost and your answer is for me to send it to a Gmail account that could be linked to anyone anywhere!!!
At this point I’m super irritated and ask to speak to a supervisor because this is a business conversation and I actually need a reasonable answer. The supervisor gets on the line and tells me I can email to his
email address and that he’ll process my information himself.
Why did any of this need to happen? Why are they SO incredibly lax about credit card information? This is 2015 guys, I realize you’re in San Francisco and your world is tinted with daily California goodness, but you are still at work being paid to actually do a job, so please focus and do the job you’re being paid to do.