Golden City Auto Body

My husband’s car got broken into a few weeks back, passenger side window was smashed and window seals were torn. He took it to Secureway Auto Glass to have the window fixed, but the guys didn’t do a good job and the window couldn’t close all the way.
He found this place on Unilocal that was approved by his insurance company, took his car in last week and got it back yesterday. He was AMAZED how perfect they made his car look. They even washed his car and replaced the broken door handle! He’s got an old Accord so parts are harder to get than the newer models, but somehow they managed to get the parts, fixed the window (and seals) and door handle, washed the car, AND painted his tires black (I don’t know what it’s called professionally).
WHOA is all we can say.

After some bum hit my scratched up rear bumper while parked on the street, I decided to give my baby a serious pampering. I sent it to Golden City and they really took care of it.
Since my insurance practically paid for everything, I went all out. It took a bit longer than I’d like, but they fixed up every single dings and scratches I had on my car. Even my car-​enthusiast-​perfectionist mr. ben t. had to bow down to the great repair job they did.
Totally friendly and they want to just make sure that you’re happy with everything. No wonder my entire family goes there… thumbs up!

Not only have I personally used Golden City Auto Body I also refer them all the time to family and clients.
Mae is the point of contact and she is very friendly, very easy to work with and very communicative. I know that is very good with calling for updates.
In regards to the comment about the shop taking long for repairs because they ordered a wrong part:
If the repairs take longer than expected because of the fault of the shop, they are required to provide and pay for a rental car for the customer.
If there was further damage found in the process of the repair, and that prolonged the completion date, that is not the fault of the shop. (Perhaps you should talk to your State Farm agent next time you have problems with a shop. They are of assistance with these types of situations)
I have been referring this shop for almost 2 years now and I will continue to do so. I personally have no affiliation to this shop and I work with many other auto body shops in the bay area. Golden City has always been one of my top choices because I trust them to take care of my clients.

I feel compelled to write a more negative review to counterbalance the two existing rave reviews.
I took my car here because it was the closest on the State Farm Select Service list. They arranged towing, which was great. They had the insurance estimator come down, and quoted me the price of repair, which they were firm on, saying they would take care of stuff that the insurance wouldn’t even cover. All a plus.
Two things really irked me: 1) it took 4 weeks total, from the time I took my car in, to the time I got it. They quoted me 7 – 10 business days. They said they ordered the wrong part. The amount of time it took was very bothersome. 2) I had to keep calling them for an update. They said the car would be ready by Friday, no call on Friday. I had to call them for them to tell me that I couldn’t get it until next week.
UPDATE: giving it one more star, cuz I finally got my car back and they did a great job, no joke. car looks better than when i took it there. now let’s see if it holds up after driving. they didn’t charge me more than the originally quoted price, even after they did some more service on it. the staff are trustworthy and service oriented. not a perfect experience by far, but i would recommend.

I haven’t Unilocal’d yet but the service I received at Golden City Auto Body merits a stellar review.
I called State Farm to find out the closest shop to my office and picked Golden City, even though there weren’t many reviews for the place. I brought my car in for an accident I had a few years ago that I procrastinated taking in to be fixed. As soon as I brought it in, they were very attentive, and asked me what was damaged in the accident. I filled out some quick paperwork, they told me it would take about a week. I then asked them about hit-​and-​run *after* my previous accident which I did not report to insurance because I was afraid my rates would go up. They told me since I wasn’t in the car when it happened, it would not affect my rates. They offered to turn in a claim for me and do all the paperwork! I was out the door in about 10 minutes.
They kept in contact with me, updating me when the car would be done, and they fixed both claims in less than 2 weeks and I really appreciate them calling me that it was done early on the day of.
My car was nice and shiney when I picked it up and it had been fully cleaned and detailed inside and out. He also took the liberty to repaint over some paint wear I had from snow chains earlier this season.
I am REALLY happy about the work they did, the professionalism throughout the entire process and their speediness. I felt like I could trust them in everything they were doing. It’s so easy to submit a claim to them and just be done with it!
Thanks Golden City Auto Body! :)

I had a great experience with Golden City Auto Body and think they definitely deserve some props! I blindly took my car here recently because they are on State Farm’s preferred list of shops. They did a very thorough job in their explanation of billing, estimated time of repair, warranty, etc.
They estimated 10 business days and they finished on time — they called me the day before and told me the car would be ready by 4pm the next day. When I picked up my car, they again explained the insurance billing and warranty. They did great work on the car too!
I hope to never have to repair my car again — but if I do I would definitely go back to Golden City. The whole process was as simple as can be.