ESI General Construction

I made the mistake of hiring Home In Style Construction, Inc. It was a nightmare involving the same people mentioned in some of the reviews of ESI General Construction. They are the most unethical, dishonest and incompetent group of con artists pretending to be professional contractors. I have an arbitration coming up in about a month regarding Home In Style. I’m glad I found all your negative reviews, as I will present them to the arbitrator to support my complaints of sub-​standard work, but also what appears to be a scam by modern day con-​artists using the internet as their personal hunting ground for future victims. You can see my review of Home In Style on Unilocal.I certainly refer to Regev Cohen, the main «manager and salesmen.»
Be aware that this group has once again changed their business name.
Ironically, they are still using the contractor’s license issued to Home In Style Construction, Inc
If any of you have had the same issues as me in dealing with Regev Cohen or Rafale Zilber, please email me through Unilocal or
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Let me start by saying that Angie’s List has suspended these people for fraudulent reporting practices and brand misuse. Need I say more? Probably not, but I will. Because I want you to get this simple point: AVOID THIS COMPANY AT ALL COSTS. $ 60,000 and 9 months into this project, and I have been truly pushed to my breaking point. The work was terrible quality, the communication was nonexistent, and everything – everything! – was a giant fight. The general contractor (Reggie/​Regev) was a lying nightmare in particular. If you want specific details, please feel free to send me a message. I am frankly too tired to detail all of the dimensions of horror that these people inflicted upon us. If you value your time, money or sanity, do yourself a favor and move on.

Not sure why this company has so many pages!
Purchased a Groupon for custom bath design with 3-​D renderings for $ 49. Emailed the business, according to the Groupon booking instructions, but didn’t hear anything. Called the business, left a message with the answering service. Called again EVERY DAY for an entire WEEK, and emailed as well. All very polite, just trying to schedule my consultation. The answering service was always active, and I never spoke to anyone from the company.
After another email, I finally received a reply that said, «I will all you soon [sic].» I contacted Groupon after I still didn’t hear anything, and even after Groupon contacted ESI, nothing.
I got a refund. As soon as I requested the refund, ESI sent back the following:
«I will check the information provided by you and I will get back to you as soon as they have more information thank you very much for interesting in our company I will investigate to understand what exactly happened with this coupon and if we can provide you with the three design, we are still interesting in providing you with that service for free of charge and I’m not sure what happened but I’m willing to stilloffer you that coupon for free please provide a time and date and address if you like to receive what you paid for in regard to the refound if you like we will refund after investigating thank you very much againThe customer service team Esi general construction Inc.»
Yes, that is all one sentence. No, I don’t want you in my home. Ever. Got my refund, thank goodness!

So far, we are very frustrated with the management of our project. We can’t even reach our project manager in an important situation.

Our master bathroom is beautiful! We really enjoyed working with Regev and his crew. Our old master bathroom was 1980’s style and we had noticed moisture near the floor. We had a general idea of what we wanted the remodel to look like. Regev listened carefully, and made some additional suggestions, which made the final outcome even better. He spent quite a bit of time with us before he prepared the estimate, in order to be sure he understood what we wanted. His final estimate was ¹⁄₃ less than our other bid, even with the additional items. He also suggested that we purchase as much of the items as possible ourselves, which saved us additional money.
His crew were on time each day and were always professional and courteous. They made sure to check with us at each step of the remodel, so that everything was done just as we wished. They covered our carpet, so that it stayed clean, even with the mess of the remodeling process.
A number of unforeseen problems came up, due to mistakes made by the original builder of our house. Each of them was handled professionally and in a cost-​effective manner by Regev and his crew.
The difference between our old bathroom and our new remodel is like night and day! We are so pleased!

Esi general contractors aka Direct. Contractors is the same company. They are group of criminals who will try to get your business anyway possible. Pretending that they don’t know each other, changing their names, get to know you and your taste and try to get your business by using different company name. Very pushy scam-​backs who will not leave your house and will call you after harassing you non stop. STAY AWAY!!!

If I could rate negative stars, I would! What an unprofessional, flakey, unskilled, unethical company! Don’t use them ! What a mistake I made using them to remodel my kitchen. They never finished the job and what they did is horrendous. Tiles broken and crushed, sticking up and down. Backsplash the same and sloppy, sloppy, sloppy. The unskilled workers didn’t show up when they were supposed to; were never supervised. They broke things, stole things and never cleaned up. They didn’t patch and paint and their subcontractors threatened me with a mechanics lien because ESI wasn’t paying them and I had to pay them directly! What a stressful nightmare that went on for months and I wind up with a disaster of a kitchen. Now I have to take them to court,. Who needs this! Beware!!!

We did our due diligence and only contracted with ESI for our bathroom remodel after comparing bids with other companies, calling references and visiting a home in which ESI had completed renovations. (We later found out that ESI had paid the homeowner $ 300 to show us the work and talk positively about the company.) Our initial contact, David said he was a licensed contractor and assured us that he would create any drawings needed by the city as we wanted everything done with permits and up to code. He also promised to work with us hand-​in-​hand to make decisions and guide us through the project since this was our first remodel.
The first red flag came up for the permit process. David told us the permit was approved and asked for the 2^nd installment of the payment plan even though only light demolition had been done, because he needed to «buy materials». We believed him so we gave him the check. The next day he informed us that the city would not approve our sketches and he would have to have an architect draw something up for $ 500. We also did not get a permit. Lie #1. We had to spend 10 hours of our own time creating the drawings that he said he would make. Still, we believed there had just been a mis-​communication so we decided to continue on. Once the permit was issued, I noticed the name of the company on the permit was different from ESI. Turns out ESI does not have a contractor’s license. Lie #2. They sub-​contract work out to another company who sub-​contracts out to another company. Yup… that’s 3 levels of management getting paid overhead on a small project.
Throughout the project, the unlicensed subcontracts continually tried to take shortcuts. When we complained, the management said they had never failed an inspection and we were being ridiculous The subcontracts worked mostly unsupervised with neither ESI nor the company who hired them showing up to monitor work despite promises of daily site visits and weekly check-​ins with us. If we had not gotten permits, we would have been in for a rude awakening. Even though an inspector came through and failed them multiple times we still have shoddy plumbing for which we had to pay another plumber $ 500 to fix. We are now in the process of paying another contractor to fix a sagging window they installed. During the entirety of the project, we had to stop by the house on a regular basis and point out obvious mistakes and problems. For instance, they built the shower the incorrect size, they put the toilet at a 14″ rough-​in instead of 12″, they took down a load-​bearing wall and did not intend to fix it until the inspector pointed it out. They did not frame in the windows or tie them in correctly. We constantly had to fight with management to get things done right while they argued we should have to pay more for these «corrections» to their shoddy work. In the end it took 12 weeks for them to finish a 3 week project.
To top it off, one of the many sub-​contracts came to our house and said ESI had never paid him and that if we don’t pay him he’ll have to take it up with the labor commission. This is the shadiest, most deceitful company you will ever encounter or do business with. I would never recommend them and would not wish this on my worst enemy. Please save yourself the heartache and lies and do not hire ESI. You’ll end up spending thousands of dollars correcting the work they did.