Eco-terric

Tried to reach anyone at the listed number for the entire holiday season… no answers, no replies. Their website is a mess, everything is «out-​of-​stock».
This company seems to be in shambles… not the kind of energy I would expect from a home furnishings firm.
Very disappointed!

Ordered a bed on-​line (king size Pacific Rim Maple) in January; was charged immediately and told it would take 6 – 8 weeks to build and would be contacted to arrange and pay for shipping. Heard nothing for 3 months, e-​mailed in April. No response. E-​mailed with ultimatum at beginning of June; CSR apologized profusely and offered to send free sheets immediately and have bed delivered for free by mid-​June. Accepted offer. No sheets received. No bed by mid-​June; CSR promised delivery info ASAP. Received delivery info a few days later and bed finally arrived June 24 — five months after order was placed.
Bed is quite nice; was relatively easy to assemble (with a few foibles — always make sure you have the right tool for the job). Price was competitive. Delivery delay was beyond the pale. And I never did get those promised sheets.

This is a fantastic place to shop for ‘green’ home furnishings and get professional interior design assistance! Eco-terric’s mission is to show the world that it is possible to have a beautiful and colorful home, while still caring for the planet, using healthy materials, and being socially responsible. Their philosophy is based on Bau Biologie (building biology) and they really do their homework on everything they provide! Eco-terric’s largest showroom is at 1401 16^th Street in the San Francisco Design District of Potrero Hill, but I like their store at the new Green Home Center on Polk Street. Oh my God, I had no idea there were so many green products available in one place! You really have to check them out — they offer the best line of natural bedding and upholstered furniture — and they know what they’re talking about. No ‘green washing’ here.