Dylan

Eh, not a fan. Each time I’ve stopped in, the salespeople were extremely rude, and made me feel as if I wasn’t welcome. Overpriced, overly trendy clothes.

I had a bit of a problem with a item I bought here… I’ve shopped and bought at this store several times. however, now, I will never step into this store again. I was accused of creating the the quality issue of the garment and was completely appalled that the owner, yes the owner, would do such a thing to a customer. As she said, «I don’t want to lose money.» I have worked in the retail industry for almost 10 years now from small boutiques to big corporations, and I would have never handled the situation like she did. I also was not even asking for my money back — I wanted a store credit. You can find the same thing at Neimans and Saks with a better return polcy in case anything should happen. Dylan is nothing special. Tons of adorable boutiques in the city with unique clothing and friendly owners. I suggest to find those spots and spend your money wisely. Here’s to better shopping ahead!
PS-​giving one star ’cause I have to, but didn’t want to give it any…

Their clothing selection isn’t all that great but I LOVE their jeans.

I used to love this store. It held the title of «favorite SF boutique» for about 2 years. Now that’s quite an accomplishment. Having lived in LA, I haven’t found many amazing boutiques here in SF. I’m usually unimpressed and think there’s a market for more — but then again, it’s cold here and people are less pretentious so maybe it’s a good thing. Anyway, back on track… when Dylans was on Vallejo in Russian Hill, I used to drive there and take my precious quarters to park and then shop. I bought one of my favorite dresses there, even though it was a size too big and a couple hundred too much — but I was still happy. Once it moved to the Marina I think it got a little bit of an ego. I went into the store looking for another holiday piece and encountered a rude shop girl who had no reason to give attitude. It’s such a shame as she very quickly ruined my impression of this place. Definitely not a place I’ll look to for shopping ever again.
I hear Métier is much better and hopefully with less attitude. I may go there next.

Updated 3÷23÷08: I do love their selection and if you’re willing to drop some dough then stop in. I bought a pair of jeans a few weeks ago that I love and dropped in yesterday and saw some great gladiator sandals. Unfortunately they did not have my size (once again complaining about sizes). I went to Smash and then Gimme Shoes to look for a similar pair and no luck. I googled them on
and no luck. I then googled them on
and got a hit «yeah!» I ordered them immediately in my right size. I bought a lovely Erickson Beaumon necklace that is truly unique. I absolutely love it.
I am not that large of a girl (6 – 8), but I went inside and found several items that I liked. But, they were all in size 2 – 4. I asked for larger sizes and the sales lady said this all that we have. But, she thinks I am a 4 because our shoulders look around the same and she is a 4, so I said okay I will try on the Alexander Wang coat. It was way too tight. They do have a great selection of clothing from some different designers, not your typical tory burch, diane von furstenberg, or theory. Good thing nothing fit me because this place would do serious damage to my credit cards.

Yawn. Boring!

Cool boutique on Chestnut. Owner Sara give it 5 stars for her service and warm personality. The collection is from big names and local names. The style is urban and edgy without prices of Neiman and Jacks.

Stephanie Unger does an amazing buy for this chic boutique on Chestnut. (One of the best in SF) They carry everything from Jill Stuart to Acne Jeans to Chloe Shoes to Hanky Panky undies… So the possibilities are endless. Dog Friendly (Ask for Regina/​Felicia).
Bring tons of quarters or hire a limo service, you’ll be in there for awhile.

My bank account is happy Dylan moved from Russian Hill to Chestnut street. I’m a little disappointed, as many of the better items in my closet came from Dylan, but it was way too dangerous to be so close I could stop in during my weekend morning Starbucks trip.
They have a lot of great stuff, especially basics that you’ll wear hundreds of times before it’s just so worn out you must retire it. But it’s expensive. Some of it offensively so — like the $ 150 t-​shirts that don’t hold up like a $ 60 t-​shirt should. But we can navigate around that now can’t we?

This shoe store is like one of those sweet, wonderful dreams you’re having that suddenly morphs into a horrid nightmare once you’re really into it. You are drawn into the store because of the gorgeous shoes; you peer into the soles and see labels that make you shudder. It gets better. The salesgirl tells you that today, all the shoes are 50% off. You look at the price tag, not believing your good fortune, and suddenly, your bliss goes limp.
600 DOLLARS?! HALF OFF THEY ARE STILL THREE HUNDRED DOLLARS?!
I ain’t no Rockefeller. I leave this store completely deflated after that scenario, which has happened to me every time I go in.
Oh but once I cash in my golden ticket, those Easy Spirit by Tara Subkoffs and Sigerson Morrisons are mine. I will be the hottest granny.

Cute stuff, however, the staff needs a little work. I kinda got the sense that THEY were doing the customer a favor by being there as oppose to the other way around… Not super friendly. Long waits for the dressing rooms… very easy to just get over it. If you have time, then great, stick it out otherwise, they carry the same merchadise as Neimans and Saks!

Look I can’t afford this store — on a usual day. But when Dylan has their jean sale it is worth running over there immediately. I got a pair of true religions for 85 bucks — not of course that I need more pairs of jeans but when their half off its like free.

My wife and her gal pals love this store, especially when they are having a sale (make sure to go to their website and sign up on their mailing list).
What makes me qualified to review a women’s boutique? Well, I get to see the results! Almost everything my wife and her friends have purchased at Dylan is a find — the staff has done a good job of finding great local and/​or up and coming designers. Hot selection of «of the moment» jeans, and my wife is particuarly fond of the Hanky Panky underthings (as am I).
Make sure to visit Dylan Shoes right across the street.

I love this place. Don’t get me wrong; the only time I’ve ever purchased anything from here is during their bi-​annual 50% off sale. But I love the vibe in there; it always seems like the women who work there are just living their lives and they happen to be at work. If they’re talking to each other or on the phone about some asshole who stood them up last night or their favorite sex in the city episode — whatever — you’re invited to just jump right in. They’ll certainly stop to tell you not to feel too bad though, because those jeans totally run small.

Found some OG Jordache heels here once and I died and went to 80’s heaven.
AND I have to tell you that I once lost this jacket that I fell madly in love with so I went back to see if they had another one. and they did!
What was really cool is that the sales lady called the owner’s and asked for a discount and they let me walk out the door with the new one at 50% off. Now that’s class and service all wrapped up into one!

Finally, San Francisco gets a unique and intelligently-​chosen selection of the season’s hottest shoes (ones you won’t find on the shelves at Neimans, Saks or any of the other high-​end shoe boutiques in the city). The well-​edited selection is composed of the season’s hottest designers (both the well-​known and the up-​and-​coming): Chloe, Jil Sander, Proenza Schouler and Marc Jacobs, to name a few. The store is also endearingly merchandised, with funky shoe memorabilia and even Sweet Valley High: the Board Game.

I wasn’t too impressed with the store. They do have some cute items, and if you browse
, then you’ll be able to try things on in person. The prices are more then I would usually spend and even with their big 50% off sale, there was nothing for me to buy. I don’t know if it was an off day, but I felt like things were a bit of a mess. Clothes weren’t placed with other-​like items on the racks and it didn’t seem like the staff cared what was going on. If I’m ever in the area then I’ll check it out again and maybe change my rating, because it’s got potential!

The stuff is pretty cute, but the selection is always limited. The staff is generally kind of icy and disinterested. I’ve put requests in for vince cashmere hoodies twice now and I’ve never got a call back.

I love fashion. I go into every boutique everywhere I go. Dylan is one of my favorites in the city. What I liked: brands that focus on fit and fabric, not flash. High quality leather bags from the freshest designers. Really lux sweaters. Friendly help. Don’t you hate it when you walk into a small store and the sales person doesn’t even bother to look up from their copy of W! At Dylan you will not get attitude (at least, I have’t). So far, the staff has been very friendly.

Nice floors, but not much substance. The couple times I stopped in, the sales people were too busy chatting (loudly) amongst themselves, not bothering to offer a «hi» or a“let me know if you need help”. Maybe it’s part of the whole too trendy for you experience?
They offer the latest and greatest of what’s instyle (or more like what’s in Instyle magazine).