Dollhouse Bettie

I love this store. They have some amazing stuff. I love that they also have a large selection of locally made items. They also have a ton of sizes. I came in today with a friend about an hour before closing. Claire (the sales rep) was amazing. She did not make us feel rushed at all and she was soooo helpful. She even stayed late to ring us up. I will definitely be back again soon. I really like going to stores valued customer. Five stars all the way.

I received a beautiful black lace racer back bra and the most darling black lace booty shorts from here as a gift for my bridal shower. My aunt was visiting sf and came here after searching Unilocal for something she knew was my style and that I would love! Unfortunately I will never get to wear my new set because it doesn’t fit! Not like it kinda fits and I could make it work. Like one piece is way too big and one is way too small and it doesn’t look sexy which I think is the point of bridal shower gifts. Anyways I took these gifts back to the store tags on in a bag with the gift receipt after flying up to sf for a quick weekend trip and the sales associate would not exchange them for me because it was one month and one week after the purchase date. Hmm well I guess I’ll give my lovely gift away. Thank you dollhouse Bettie for your excellent customer service. I love your products.

If I could give this place a negative star I would. The lady who works at the front counter is completely incompetent. I purchased a bralet that was one size too small, but thought it would be workable. Before purchasing I asked the woman twice if I would be able to return it if it didn’t work out. She explicitly stated that I have seven days to return it. As long as it’s not underwear you can return it. I go to return it today and the same lady says they don’t do refunds only exchanges and that she can’t exchange mine because it’s final sale. She NEVER mentioned this to me when I asked her about it before I purchased it. If I were you I’d spend my money elsewhere this place is out to make a quick sale and rip you off. Never coming back.

I’ve been to Dollhouse Bettie twice now. Got a wonderful garter belt the first time and a racy red bra and stockings the second. In fact, I’m wearing the red bra right now.
Awesome store. Great inventory. Sexy things. Lots to choose from and in many colors. YAY! They carry higher quality lines of lingerie.
I would not hesitate to bring a lover with me to shop here. There is even a sitting area in front of the fitting rooms so he can hang out and wait for me to show him how something looks and fits.
My lover adores the choices I made. SCORE!

I came here on a beautiful Saturday around noon.
Dollhouse Bettie has beautifully styled bras and underwear. For a vast selection in not only style but size this is your place — especially if you are are larger busted. I will definitely come back. I bought 2 bras and almost bought a 3^rd and wish I would have.
One note. I’m not sure if it was the day or time but as far as service it was a very odd experience. I was the only one in the shop and the saleswomen barely acknowledged me and I was never asked if there was anything they could help me with. Most lingerie shops they go out of their way to help you decide and then with fitting. It was OK for me but it would have been nice to possibly get feedback and assistance but I felt very awkward asking.

I really enjoyed my time in the shop. The ladies gave me space to think about what I would look sexy in. Helpful hint: you cannot return panties. Obviously, it would be so gross to return them.

I went here looking for baby doll lingerie. They only had one, maybe two, styles to choose from. However, they did have a lot of beautiful bras and panties.
If you are new to SF, forget about driving here. Parking is hell. Take Über or Lyft.

Dollhouse Bettie is extraordinary. Wonderful in-​house brand items in their signature retro style, as well as lovely designs from a variety of other brands. Not cheap but fairly priced. Great service. Truly a treat and a must-​stop-​in-​location if you are visiting from out of town.

Let me just say that after reading the last bad review, I completely disagree! I am a regular at the store and every single time I walk in, every gal who works there greets me with a smile! Especially Lauren, who is always very helpful in getting another size, or even giving me her opinion. Even if I am looking for a size that is sold out, she is always willing to check online or their warehouse. Thank you Lauren, sorry for that person’s bad review!

HEY Lauren, how about this? YOU be helpful and attentive when customers enter your store and want to buy something. This is what happened. I came in with poison oak in places you don’t want to get it, right? So I asked for help with crotchless panties. Thinking the garment would would help me out. Lauren first told me she didn’t have any then sent me on my way. I left the store and then decided to come back in and see if there was a solution. Shouldn’t Lauren do that? I shop here all the time so, at first, I didn’t let if bother me. THEN she told me they didn’t have skirts that overlay a thong panty, HUH? Then I found two of them and one matching bra. Lauren was committed being bothered that I was asking her for help. Lauren, if you don’t want to hear about women’s issues then DON’T work in a Lingerie shop. AND your job consists of more that ringing up our purchases. If you just want to ring up purchases please go work at Target.

Dollhouse Bettie is so fabulous in so many ways i can’t even describe.
Last week i went in to purchase a new bra since my old one had gotten so loose it was unwearable. I looked around and while some newer collections can be a bit pricey, there were plenty of things on sale. The sales girl was super friendly and asked me right away how she could help. I told her my size and budget and she found me every single cute and affordable bra in the store and let me try on all of them. Excellent customer service :)
Selection is also wonderful, they have everything from vintage silk nightgowns from the 20s and 30s to modern reproductions and pinup style lingerie and hosiery. I could browse and browse and browse. The store is decorated in a tasteful manner and smells like a pleasant vintage powder. Whenever i buy things here and bring them home, once i unwrap the pretty wrappings the powdery scent radiates from the garment and makes me feel like a 30s movie star.
Such a great store. I would recommend this place to anyone who enjoys fine lingerie that is both affordable and well made.

Really poor customer service. Salesperson literally walked away from helping me in order to check her email, IM or whatever was on her computer screen. She was a bit surly, and clearly disinterested in helping me. She did not know, or care, what «full-​figured» means in terms of bra designs. The selection here is small, and most of the merchandise is more novelty quality than fine lingerie. Pretty lame experience overall; certainly won’t be visiting again.

there is no better way to spend a sultry san francisco afternoon than walking in here hand-​in-​hand with your valentine and having him tell you to pick out anything you want before your valentines weekend trip to mendocino.
sexy, glam, soft, girlie as all hell with a vintage/​pin up style… boys, if you’re smart, you’ll skip the roses and candy. don’t bother with stale gift baskets that scream «corporate client» (embarrassing) or lame teddy bears.(really, am i 5?)
all you need for valentines is a little bubbly, a few candles, a sexy partner and… some dollhouse bettie.
so happy valentines all you gorgeous sex kittens– follow your bliss. and if you’re single, still come and treat yourself, because he/​she is just around the corner.
i’ll depart some sound advice from one of my besties (who’s’ a guy!): always hold out for the one who makes you feel beautiful without even trying ;) xoxoxoxoxo

Unique, Chic, and anything but obsolete.
The ladies here are very helpful every time I come in and I love it! They give me their honest opinions about what would look good on me and what wouldn’t. I am confident that every purchase I have or will make here looks superb on me. Yes the prices are significantly higher than a lot of everyday retailers but honestly where else are you going to get such beautifully hand crafted dresses like these that are from a totally different generation. I love this store and I wouldn’t go anywhere else for beautiful elegant dresses.

The one star is specifically in relationship to their online shopping experience and customer experience. The products themselves I would rate at 3 to 4 star.
I’m sad to say I will never do business with Doll House again because of my experience. And I want to share it so that maybe you can avoid similar problems in your dealings with them, although I recommend avoiding them.
I had ordered many items and when they came I tried them on. There were two pieces that were just too big. I took them off immediately. Now I had just showered about an hour before and had on a slightly scented lotion. I mailed the items back in perfect condition. A few days later I received the items BACK with a note about not accepting them d/​t a «strong scent of patchouli.» I smelled the fabric, I had a couple of friends smell it as well and we could not detect this (I don’t even have patchouli!). There was a VERY faint sent of a fresh lotion smell at the waist of one piece. I mean so faint I almost thought I was imagining it. I called and the woman at the shop was extremely rude, short and unhelpful. Basically I was screwed because she felt she smelled something… and there was no arguing that. I felt extremely powerless over the situation as she left two options:
1. keep the items even though they did not fit (and they were not cheap items!)
2. «take my chance» mailing them back for a 75% (I believe) store credit (NO RETURNS WITH THIS PLACE, but you have to read the fine print to know that). BUT if she smelled anything (and this was totally subjective to her nose which smelled something non-​exsistant in the first place), then she would promptly mail them back.
It’s unfortunate that this happened and I’m greatly disappointed with the customer service. The fact that the store did nothing to try and work with someone who had just placed a fairly large order and would have been a long time customer is, well, sad.

This review is only for the merchandise and customer service. I haven been in the store but have purchased online for a few people.
First I’m very happy with the quality of the garments they sell. I get the feeling that the clothing sold is for regular use and not just for special occasions. They have a good selection that actually has stuff for women who are skinny as well as those with a full figure. I find the prices very reasonable in general (compared to other shops selling similar merchandise) and sometimes I think the pricing is better when you take quality into consideration.
I also like the daily special email; occasionally it will give me ideas for things to purchase for my wife (often not the sale item itself). Having a prompt to help me seem spontaneous /​spur of the moment really helps at times ;)
The folks who respond to online requests respond quickly and are quite helpful. For example I recently received on of the daily special emails and liked an item the model was wearing but couldn’t find it on the site. I emailed the contact and she wrote me back and told me about each part of the outfit. That’s the kind of customer service I like, especially when I can ask for advice when something they are showing is out of stock (or not an item for sale) and I’m looking for something similar. Honestly I would probably clam up like Koothrappali (from Big Bang Theory) if I had to go into the store or give them a call, so being able to have a Q&A over email is a real positive for me.

Oh Bettie, I was hoping we’d run into each other… and I’m glad we did.
I’ve been a fan of Bettie’s online shop for awhile now, so when I saw the store across the streets while walking around Haight and Ashbury, I HAD to go in.
As soon as I walked in I saw what my ideal lingerie closet would look like and immediately starting picking up things that I wanted to try on to take home with me. Mostly the to die for vintage inspired nightgowns and pin-​up chic bra and pantie sets
The sales staff was adorable, helpful and very complimentary. And because flattery gets you everywhere, I purchased several new things to wear for my husband. ;)
I wish this store was closer to me, but I guess I’ll just have to go back to buying online until we meet again.
Go here if you’re looking for some pretty girly unmentionables that make you feel fabulous and sexy.

A modest boutique with delicious candy inside for the decoration of females!
Sexy, chic, elegantly made, and durable to stand the amount of hugs those curves will be getting — this shop offers an homage to the woman’s form.
You will not find SPANX, tummy tuckers, control top ANYTHING in this shop – but rather, a variety of garter belts, corsets, nighties, vintage gowns, brassieres, and unmentionables that, if I may mention — -are applauding women who aren’t seeking to conceal their glorious curvy bodies.
There is a variety of different sizes in each of the vintage inspired designs. The quality of material is outstanding, and the stitching, lace, and embellishments on individual garments makes me feel pretty just looking at it… and imagining what it would be like to wear each piece and knowing I don’t have to worry about my curvaceousness.
THAT is what fashion is suppose to do. Make you feel beautiful without even wearing it.
Ladies, stop in here just to revel in being a woman and treat yourself for being you.

Just bought super sexy and fun lingerie from Dollhouse Bettie this weekend !
Some of the lingerie were definitely bigger than others, but staff were very friendly and helpful so I’m very satisfied with my purchase ! The price is great for the quality too.
I’ve been having a hard time finding sexy and cute lingerie for some time. This place is definitely a new favorite place in the city. I’ll be back ~

Bettie, brace yourself, I’m moving in!
This is probably not a shock, but I’m one of those gals who has a dresser full of unmentionables. I appreciate fine underthings, what can I say? So when I come across a store that is chock full of such goodies, I get a bit giddy. And when I come across a store that combines the finest vintage aesthetic with modern wearability? I’m in heaven. The store may be small but it’s packed with many glorious things from accessories to undies to bras to corsets to garters to girdles to… well, you get the picture. Dollhouse Bettie also has an admirable collection of deadstock vintage slips that are utterly affordable. Love.