Crunch

Try Sarah S. 90 minute Sunday morning ride. Crunch should change the name to the endorphin ride — an incredible workout with a balanced mix of mountains, rolling hills, time trials, sprints, endurance and a little recovery here and there. Great music, 90 minutes flies by. Endorphins kick in about the 25 minute mark and stay with you for an hour. Sarah is tough as nails and leads by example. There is not another class like this anywhere. This would cost $ 60 at Soul.

If you show any interest in joining this gym, they will bury you in obnoxious, aggressive marketing emails. Even after specifically asking to be taken off the mailing list, the emails did not stop until I blocked Diego’s email.

Worst customer service I’ve ever experienced. Would strongly advise against joining this gym, and any other Crunch for that matter.

I joined Crunch gym so I could work with trainer Stephen Chun to train for a Spartan Race in July of 2015. It turned out to be one of the best fitness experiences I’ve had. I cannot sing Stephen’s praises enough. First, the physical training pushed me beyond what i ever thought I could do and toned and defined my muscles in just six weeks. I hard arm and leg definition I had never seen before and I’ve been a runner and have done a couple of olympic distance triathlons. He helped me to conquer fears and doubts as I trained for the Spartan Race.
In addition, he was so careful to make sure I didn’t get injured. We did table work that helped to release muscle tension and when I had to take a week off because of a psoas injury he helped put me back together and helped me get stronger. The best part about working with Stephen is who he is as a person. He started as my trainer but became an incredible friend. Both he and he girlfriend made me a care package the night before my race and showed up to cheer me on at the Spartan Race. Not only do I have the best trainer ever but I have a friend for life in Stephen. I highly recommend him.
The staff at Crunch was also extremely helpful and worked with my to come up with a membership package that made sense for me. I love Crunch on Chestnut!

This review is for trainer Verner Dixon at Crunch on Chestnut (and a little about the gym itself). Simply put, Verner is amazing. If I could give him more than five stars, I would. I started training with Verner in April 2015. He listens carefully to your goals and tailors his workouts accordingly. His workouts are always on point, tough but manageable, and he is always encouraging. He is also great about follow up and making sure that you have the information you need to meet your goals. He’s also ridiculously funny, which helps when he is pushing you to your limits. In the end, the results speak for themselves. In the past few months he has helped me pack on five pounds of muscle, get down to about 9% body fat (from about 11% – doesn’t sound like a lot but it is), and add 100 pounds to my dead lift and 75 pounds to my squat. If that isn’t enough to get you to go to Verner, I don’t know what will. If you are wiling to put in the work, he will get you results.
As for the gym itself, there is no cucumber-​infused water and not a flower to be seen anywhere. There is no concierge. There is no marble lobby. But then again, it doesn’t cost $ 200 a month. To me, it’s perfect for a neighborhood gym. It has all the equipment I need to meet my fitness goals. I also belong to a fancy gym and go on occasion when I want a more upscale feel. But if I want to get a workout close to home – which is most of the time – this is the place. No non-​sense, no fuss. Just a solid place to get a good workout in regardless of what that might be. What more do you need?

Tes was great, I was a perspective member and he took the time to explain all the benefits very clearly to me even when he was busy. Super nice and helpful. The gym is a perfect spot to get a good workout and not pretentious at all!

I give this gym five stars because of the trainers. For the price of the gym and the quality of the training, you can’t do much better.
Justin Sharp trained me for over a year with great results — very reliable and always an interesting workout. Justin will set you up with the right trainer for you, and you won’t regret it!

Update 7÷27÷15
Keith called me back and told me that the treadmills are no longer limited to 30 min. Of course I will respect the 30 min limit when the gym is busy.
He also told me that they are going to put in new fans. That makes me very happy. I would give the place 5 stars, but I will wait until the fans are back.
I have read a lot of the reviews, and people complain about getting out of their contracts, the place being small /​cramped etc. And it is true that there are several more options out there these days.
But — on the contract; this is likely corporate policy.
The place isn’t small. There is an upstairs! True, the machines are downstairs and there are peak periods. Isn’t that the case with most gyms?
Anyway, I think they are doing a better job — and slowly making improvements.
Let’s see how it all plays out.
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Update: I upgraded this to 4 starts. Why? Because the GM (Keith) called me directly.
He said it wasn’t the intent of the gym to prevent people from running for more than 30 min off peak, and that this would be addressed. And he also said they are working on the fan issue.
The fact is I posted this review an hour ago. Yes, I reached out to them on their website as well. But the fact that I got a call back within the hour says a lot to me.
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I used to love this place.
But first the fans are gone (the ones in front of the treadmills)
Now the treadmills are governed to 30 min. I get that during peak, but I was there today — and there wasn’t a single person on any of the treadmills. I took a picture to prove it. Now I just need to figure out how to post it.
Some of the people at the gym are great — but this is about customer service and expectations.
I complained today (via their website). I’ll be sure to update this review accordingly.

I really love the boxing class on Wednesday nights. The class is unique to any of the other Crunch group fitness classes I have taken before. It’s great cardio and endurance but more individually focused than some of the other boxing gyms around. In fact, I liked the class so much I signed up with the teacher, David, for personal training to focus on my body shots and other MMA type techniques we don’t cover in class. He’s a ton of fun and always tries to do what is right for your skill level.

Unfortunately, someone was wearing a Notre Dame shirt here recently. –1 Star.

Great location close to my home. Staff is friendly and helpful. If interested in personal training I would recommend Scott Martinez he is a great trainer and has helped me reach my goals thanks to his hard work, guidance, knowledge, and dedication. He is an amazing trainer and words can’t even express how much gratitude I have for all he has done for me. Give Scott a try I guarantee he won’t disappoint. Only recommendation I have is give him a hard time as I always did and it made me his favorite client lol

Came here hoping to get a casual pass for the gym. the guy at the desk was nice but the sales member or personal trainer (not sure of his role) came across as very intimidating, rude and very short tempered, like he didnt even want to be there and didnt really care about us. the tour around the gym was very average and i really wanted to leave straight away i did not like the attitude of the sales guy at all. overall the gym has pretty standard equipment. too many cardio machines for my liking and all the machines are very cramped and close to each other. but on the plus side it does have pole dancing classess!

Friendly staff and smiling faces. Great trainers and front Desk staff. There are a lot of changes going on with this crunch but it’s definitely making an improvement. Must take advantage of the classes and the trainers if you are a member and look out for specials

Terrible experience.
Once you give them your email they will spam you forever without any option to unsubscribe.

Wow, the women’s locker room is in dire need of an upgrade. No real changing area. Tiny.
It could fit about 5 people. They also don’t have any good classes here.
I will keep going to Polk and Union locations instead.

I hate to do this because I have a trainer here I really like, and some other staff members are awesome. Problem is — as a business you will get robbed.
When the times comes to cancel (as I will be doing to a move out of the country for 6 months) they will give you the runaround and mislead you to end up paying an extra $ 50 – 100 out of pocket by extending the cancelation period or some other trick. Happened to my Girlfriend too. By the time you’re done you’ll be too fed up to do anything about it — so fair warning now — you will get fleeced and they don’t care.
Besides the offensive practices of fleecing its customers, the gym is average at best and is being overrun by better establishments in the area by both price and atmosphere.
Just so you know you have options here are some business that have been far better:
1) Equinox —
— Everyone is moving to equinox from this gym. I should have done so too when my friends left Crunch. Better customer service and superior quality. Crunch did not give a damn about either and now they are trying to recover by installing some new equipment in their stores but it’s too late.
2) FitMob —
— For about the same price as Crunch (and wayyyy more friendly cancelation policy and service) this company offers a membership to a multitude of different gyms and activities. For example, you get access to a awesome yoga studio, or (like me) you can head down to the shore and go Paddleboarding for the day. All free with the membership.
3) ClassPass —
— Just like FitMob they offer access to a variety of studios you can register online for free with your ClassPass membership. What is great about this experience is that you don’t have to do the crappy classes a gym puts together to keep you as a member — instead you get to go to the best studios that specialize in an activity for what ever you want to do.

I absolutely love it. For a good price I am getting all the facilties I’d want in a neighborhood gym including shower, classes, good music, and even towels, water fountains on each floor. I really like that all the equipments are provided by the facility so u really just gotta bring yourself and your water bottle.
Restrooms are super clean including the shower. The staff is SUPER NICE and very welcoming. I tried my free sessions and I just knew instantly that I’m going to join this place. I’d recommend people to consider this place for a great workout. :)

The Crunch Chestnut location is extremely small and cluttered. There’s just not enough space for all the equipment, machines, and people. The machines are super old school and reminds me of the old gyms in Venice from Arnold’s bodybuilding days.
The trainers, group fitness instructors, and front desk staff here are friendly and helpful — big plus on customer service!
Crunch offers one of the best group fitness programs. You’ll often see long lines for most of their classes, so reserve your spot online and get in line early. The personal training program is pricey but this is about your health and well-​being, so it’s priceless. I highly recommend hiring professional help if you are serous about getting in shape and healthy.
The changing room and lockers are small and rusty. They have one single bathroom in the ladies changeling room. They have most of the amenities you need (shampoo, conditioner, lotion, mouthwash, even Q-​tips!). Don’t forget to bring your own lock.
Towel service! Yes, this is a deal breaker for me and thank goodness they offer clean towels.
Overall, this is not my ideal place to get my beastmode on. The staff and customer service is great, but the space is too small and equipment needs to be upgraded.

So for my update I’m knocking a star off–
After being at this facility for a few months and taking it all in I do have some new concerns.
First off with the rant-​to the guy who constantly never puts his plates back and pushes out lackluster benches on smith machine you’re a joke and you look like Xerxes from 300 obviously with the jewelry
Okay now for the concerns–
Lifting Bars-​This gym sold me on the bumper plates as I do not know how to use any of the machines and only do free weights weightlifting. They only have ONE good bar! ONE! I won’t say which it is just because I fear people taking it from me! All the other bars lack barrings and some MF put tape around one of the bars grip. Listen if your hands start to hurt while you’re lifting BUILD A DAMN GRIP! All the other bars aren’t adequate for lifting other than deadlifts because they just can’t turn fast enough in your hands.
Wall Balls– I don’t understand why people use the dynamax balls for ball slams, it ruins the binding and thus breaks the equipment. Use the rubber balls for balls slams that’s what they’re for! On the subject of dynamax balls have more options than a 20# ball puhlease!

This facility has everything you need in a neighborhood gym. Good quality equipment, a clean environment, loads of excellent classes, and an attentive staff.
Highly recommend David Morris for boxing, functional training, and physical therapy.
Most boxing classes consist of the same warm ups and drills — 30 rights, 30 jabs, 30 hooks — partner drills, and finally an ab workout. Yet David teaches the real techniques of boxing — the true art of how to use footwork, your kinetic chain, and leverage strikes. After some experience you may even do light sparring — of course with the proper safety measures. It’s an extreme workout lead by an elite trainer. Check it out on Wednesday nights!
David also has an extensive background in rehabilitating various sports injuries. His insight on healing and restorative techniques is first class.
Another great class worth mentioning is Wendy’s «Diesel» on Saturday morning. An interval weight and cardio throw-​down that’s guaranteed to burn you up.