Cream

So happy they decided to open one up at Stonestown, located right in the center!
I’ve walked by it a couple times since it has opened and there is ALWAYS a line. Given, it’s not 20 minutes, but I never want to wait. Yesterday I went to pick up something and saw there was only about 2 – 3 people there and I decided to jump right in there.
I got two snickerdoodle cookies with green tea ice cream & it was delicious! The only complaint I have is that my cookies were not as soft as I wanted them to be. Maybe it was because it was near the near the end of the night, but I like my cookies a little warm & more on the soft side.

Cream is located right in the center of the mall! You definitely can’t miss it! Overall, it got the job done. It was ice cream in between two cookies. Can’t go wrong. Wish the cookies were warm and soft though. This place just opened up the past Saturday so I think they’re still working out some kinks. There were 5 workers and there was a small line of maybe six people ahead of me. Took 10 min to get to the front of that like. With 5 people serving, I definitely think that it should’ve been faster service. When I went to college at UC Davis for their grand opening, they had a line wrapped around the block and only 5 people serving as well and the line was consistently moving. Maybe it’ll take some time for this location to get up to speed

Located in the atrium at Stonestown shopping center.
I was here for their soft opening a couple of weeks back. I ordered two different types of cookies sandwiched with dark chocolate ice cream. I like my cookies snappy. These were somewhat soft. The ice cream was creamy.
Bottom line — i prefer eating my cookies separate from my ice cream.

It’s just okay. We have gift cards for CREAM otherwise I really don’t care for it. The biggest disappointment was one of the cookies was rock hard. I opted for a scoop of the cup of joe with a white chocolate macadamia nut cookie and the other was Snickerdoodle. Why was the Snickerdoodle so hard? Was it leftovers from the previous day? If so that sucks. The girls got the mini cookie sandwiches and were relatively pleased, but didn’t like that there is only one cookie option for the minis.
Been to the Palo Alto and San Mateo locations and I’m still not a fan. Guess I’ll just use up the gift cards and hope that with forthcoming visits it gets better?

I got two snickerdoodle cookies with green tea ice cream and heath bar toffee topping. The staff was very friendly and inviting. For me personally, it was a little too sweet so I had to just cut it down to one cookie after a few bites. I could not really taste the green tea ice cream until after I removed a cookie, but I think that’s just due to how sweet everything was. The topping did not stick to the ice cream so that defeats the purpose of it being a topping if I have to pour it into my mouth like crumbs in a chip bag. However, with that being said I would still come back to try other flavor combos since it’s a super convenient location.

This place rocks. They have the best ice cream sandwiches. I love this place. I am glad Cream come to the Stonestown mall. I will come back here when I am in the mall. Even though there is a line here. I don’t care. I love cream enough to wait in the line for my ice cream sandwich. I recommend this place to anyone that is looking for a great ice cream sandwich. Lastly I like how they make the ice cream sandwich my way.

We went the day after their free mini ice cream sandwich event so I was hoping they were prepared for anything after going through hell. They were not. There was a line but it wasn’t a rush so there was no reason for them to be as disorganized & flustered as they were. They forgot about my friend’s order but I’m not surprised since there’s no accountability system, like no receipts or anything to help them keep track of their orders. My friend and I were both disappointed with the food. Her ice cream sandwich was nothing special and the cookie I got was exactly what I expected from their storage spot exposed and on top of the ovens: cold and stale.
Management really needs to step in and train their employees on every front. Waiting when they forgot her order would’ve been more tolerable if they offered free sprinkles or even APOLOGIZED for the confusion. I work at the mall so I’ll probably go back after a hard day of work because it’s really convenient ice cream, but I’m not excited for it and I wouldn’t recommend anybody to go out of their way to get it. I’ll update this if they ever get their shit together.

Delicious and such a great location! The staff is extremely friendly and made some great recommendations on what to get! Already looking forward to my next visit!

Decided to try this new location because it’s a little closer to home than the other SF location. I definitely was not let down! Just as yummy and fun as the other location! Got my favorite mint chip ice cream between two snicker doodles, and it was great! The yummy cookie and warmed cookie made the perfect sandwich! Definitely will be back.

The manager (I assumed she is) of this place is rude as hell. Ice cream was melts between two cookies. It sucks for a newly open,

This is a new dessert place at stonetown. The ice cream is good but they are disorganize and they could done a better making the ice cream sandwich.

Stopped by this afternoon and it was great! The ice cream was bomb and the service was quick and very friendly! If you want to indulge this weekend I would check this place out!

I was so happy to see that cream opened at stonestown! It’s definitely one of my favorite dessert shops! The kiosk is super nice, ice cream was great! Love the snickerdoodle cookies with salted caramel ice cream. I’ll be filling my sweet tooth a lot more now :-)

I have been waiting for this CREAM to open! So delicious! The snickerdoodle cookies with vanilla ice cream is my favorite. This location is awesome. The team is so friendly! Definitely coming back.

I an a big FAN of CREAM with all capital letters because that’s how much I love it! I am so happy they are now inside the Stonestown mall, my favorite place to shop.
CREAM is one of my favorite guilty pleasures. My main weakness are their chocolate chip cookies and their coconut pineapple ice cream. I have visited many of the CREAM’s locations throughout the bay, by far this is the most convenient and nicely located.

Can’t explain how excited I was to see that CREAM had opened inside Stonestown mall! The kiosk looks so nice, it’s definitely the main attraction when you walk in! Service was wonderful, the people who work for CREAM are always so bubbly! I love that they service mini ice cream sandwiches now — it’s the perfect size to satisfy that sweet tooth!
The best part is being lactose intolerant and not being able to tell between their soy ice cream flavors and the regular — it’s so good!!! Definitely stop by and grab yourself a treat!

If you like cookies made from a package then you’ll love this place. A weak attempt at the brilliance that is Diddy Riese. The ice cream is tasty but the cookies don’t taste much better than packaged cookies from the grocery store thrown in the microwave.