Cornely Company Heatingcontr

EEK, Stay away I would not trust them. Peter Chan is just rude, and plain foul person to work with. Never met a person who has shut a d bag manner. Save your money and time go with a trust worthy company.

I have gratefully worked with Cornely for over 9 years. I manage a 50 year old, 26 story high rise. In my time here, Cornely has replaced almost every heating system and domestic hot water component to insure service continuity and maximum output. With Cornely, this place runs great.
Cornely also installed the natural gas co-​generation turbine in our building — yes, our 26 story high rise makes a lot of its own electricity. Cornely wore two hats during the project — managed his own crew for the installation and then managed all the other trades to give us excellent results. We are now 7 years into making our own electricity and everyone here could not be happier.
If you want to work with honest people who produce good results consistently, Cornely is the answer. And for those people who know me, I am not easy to work with or easy to please. I am pleased with Cornely.

I should have read the review before hiring this company. I was having hot water issues, so I called to have a guy come out and take a look. The guy poked around for a bit and said I needed a new electronic part. After they came back to install the part, 2 weeks later, the same problem persisted, so clearly I didn’t need a new part to begin with.
Four months later I got an invoice in the mail. They charged me for an emergency call the first time, which it wasn’t, and again to install the new part. I don’t mind paying the labor, but to come back a third time and still not have it working correctly is just wrong.
The tech guys were actually nice, but the manager Greg is very rude and unhelpful. They seem very disorganized and unprofessional, I would not recommend them to anyone.

Horrible company. Charged us $ 145 to do NOTHING. Did not provide us with any service because they were INCAPABLE of doing the work and still charged us FULL price as if they performed. Do NOT Recommend 0 stars!

Hands down, the BEST boiler company in the Bay Area. We own an 80 year old two-​unit SF building with a boiler. Following a 2010 remodel with a shoddy plumbing company, we lived with an excruciatingly loud boiler for two years. The neighbors could hear the clanging it was so bad and neither household slept through the night from Nov-​March those two years. I searched high and low for any company that would service a boiler and no one wanted to touch it. Enter Cornely.
When I first spoke to Greg at Cornely, he did not promise a fix but did offer to send their boiler guy, John, out. John may be just about one of the nicest people out there. He assessed our situation and offered a series of small fixes to see if we could avoid opening all our walls to re-​pipe the system. He came to our house 4 – 5 times in an effort to try the easiest, least expensive and least disruptive path to fixing it instead of just charging me a fortune right off the bat.
Unfortunately, as it was a massive installation issue (by Discount Plumbing — TERRIBLE) we ended up having to open the walls anyway. However, sweet John from Cornely was so professional throughout the ordeal that we almost didn’t mind the hassle and inconvenience of fixing Discount Plumbing’s mess.
Cornely got out boiler working to PERFECTION.
I cannot say enough wonderful things about this company, John in particular. Truly knowledgeable, reputable, professional and kind.

I manage an eighty-​year old apartment building with lots of maintenance issues. When the boiler seemed to be dying, I called. The guy who came out waited two hours until I could figure out how to get him in that part of the building, and after that, the problem wasn’t even the boiler.
A year later, the tank fell apart and without immediate attention, would have flooded everywhere. These guys came out at ten at night, temporarily got the problem solved until the next day when they all returned to have it fixed by noon.
On top of that, we had to remind them to bill us.
This is one of the best businesses I have ever had the privilege to work with, and I don’t know them well enough to even remember their names.

I am the building manager of a vintage 26-​unit building in Burlingame. Our heating system is an 80 year old work horse. Was referred to Cornely from another local building manager who raved about them. I must say they have not disappointed! They’ve scheduled work in a timely manner, have showed up when scheduled, and done the work to a high standard.
More than that, however, is that I’ve had two nighttime emergencies in the past couple of months, and both times I was serviced VERY quickly by John Maguire, Cornely’s heating specialist on the Peninsula. The first time he (surprisingly) responded to a midnight text from me with suggested tweaks that totally solved the problem. The second time was around 10pm and he wasn’t on-​call that night. Someone else could have been sent, but when he heard it was our building he came within 15 minutes to assess the problem. As parts were needed that he didn’t have with him, he made sure that someone was here by 8am the next morning to make the repair. And then even though he was scheduled for other work, he dropped by just to check that the work was done appropriately. How much better can it get!
All I can say about the negative reviews is that usually there’s more to the story than stated, and that often only disgruntled people bother to review. And no, I don’t work for them. If you’re skeptical, feel free to email me at
. Building is on Bellevue Ave.

Came to see me right away on Christmas Eve, a Saturday. Said we needed small part for our large water heater, but he didn’t have it with him. Said we could get through weekend without it, and didn’t charge me for service call.

My building contracts with Cornely. We recently had a pipe that got backed up and caused waste to bubble up into the tub. Cornely scheduled us for later that day, and promised they would have the issue fixed before the end of the day.
Instead, Cornely never showed up, never called to say they weren’t going to make it, and I still have a tub filled with crap. Thanks Cornely!
Needless to say, I will be working hard to make sure my building never uses Cornely again for drain services.

We called with an urgent plumbing matter. Once they came out, they said they would try to get the part we needed. No word from them for one day, then it was the weekend, no way to get in touch with the plumber that came out. We called Monday, three days later, the service desk couldn’t get ahold of the plumber to find out what was up. Finally, they called back and said they didn’t want to do the job. Thanks for nothing guys! Try letting your customers know, it may not be important to you but it is to them!

I just called them to come and look at our boiler. I think they have forgotten how to deal with customers who are not billionaires. They guy on the phone would not even give me a rough estimate! At $ 128/​hour he wanted a blank check to come and check radiators and when I asked him to help me understand roughly what I am looking at, he said he did not have time. What happened to customer friendly service?

I called and spoke to a guy named Greg asking for a quotation to repair or replace a steam boiler in my home. Greg told me he would have a coworker named Bill call me as soon as he came back into the office. A week later with no call, I called back and a guy named John apologized for Bill not getting back to me and made an appointment for 10:30 the next morning. By 3 PM there was no show so I called John and he said he decided not to quote the job. He said he tried to call me and read back my number to me with the last digit wrong. He said it was out of service when he tried to call me to say he was not coming. I hung up and tried the number he read to me and it went right to someone else’s voice mail and not disconnected as he said to me. Apparently, this company does not care about commitments or customer satisfaction. Stay away is my advice.