Computer 5000

Don is the bomb!

My MacBook broke down but I didn’t want to go to an Apple Store. I asked around and people recommended this place. It also had really good reviews so I thought I give it a try. I was not disappointed! Service was great and fair. I definitely recommend it.

What can I say. Best computer service around. I got my computer parts here, don help me set it up. Actually it is a high end computer, with ssd raid, many fans, fan controller, 2 gtx 980 build as SLI. In the process there are many difficulties, softwares, hardwares. Don take care them all! And the price is absolutely best in town. Look no further, this is the best choice around.

computer 5000 is the best repair place ever. Two friends, one programmer and one NSA computer securities expert couldnt do in one week what Don did in one day. My alienware works better than new, after replacing the hard drive. They even kept all the old data! Would go there again anytime…
Best feeling after a repair, testing it in the mojave desert, worked like a charm!

I’ve been in a number of times with crashed windows computers over the years, both laptops and towers, and Don has always been able to help quickly and at a fair price. He’s patient and explains thing well. s others learn about great local businesses.
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

I have done business with Computer 5000 for at least a decade, maybe longer. I felt very lucky to have found Don and his company in a time when there was a repair shop on every corner but you didn’t always get good service.
Recently Don refurbished my very old laptop which was overheating and in general having a lot of problems. The price he gave me was extremely fair, considering the great work he did. My old Toshiba is running like new!
And when it’s time to say goodbye to a computer, Don will tell you honestly and save your information.
I would not bring an out of warranty computer to anyone but Don. Anything in the world of computers you need, Don has it. He is truly an asset to the San Francisco computer community.
Thank you Don!

Don is wonderfully knowledgeable and helpful. I bought a mouse from him two years ago. Yesterday it stopped working. I didn’t know if the problem was the mouse, the connecting port, or the computer.
I went to the Computer 5000, unaware that the new location, next door to the old one, was not wheelchair accessible. So I pulled my chair up in front of the stairs and started waving. Don came out one minutes later, took the mouse and checked it on a computer inside. He came out and said the mouse was fine, and suggested I remove the adapter for the suggested mouse port and plug it into a USB port instead.
I brought it home and his suggestion worked. I’m back in business! The whole thing cost me $ 0 and about five minutes of time, not counting travel time on the 28 bus, which stops a block away.
Love this store.

Back in the «old days» there was a little computer store about every other block on this outer stretch of Geary. Not any more. I guess Geek Squad and the other big box bullies have done them in. Fortunately, Don is still here with his Computer 5000 store and I’m happy as hell that he is. Although he’s not in the big corner store anymore. He’s around the corner, actually facing out onto 14^th Street.
I recently had a problem with my rig. I’m not technically inclined and, although I could sort of get an idea of what was wrong, I just didn’t have the guts to open the box and delve into it. So I brought it to Don. The next morning I got a call from Don explaining the problem and I knew what I had to do; replace some bad RAM. I delivered the new RAM sticks to Don, he put them in and tested it all out overnight and I picked it up the next morning. And now I have my Big Bertha rig back and operating like new.
Don’s a very nice guy; serious about his work and the quality that he puts out. And that’s exactly what it takes to make me feel confident that I made the right decision to use Computer 5000.
I can not recommend this place highly enough.

Will definitely come back if we need Don’s services and I will definitely tell everyone about this place. Price was fair, Don was such a nice person; his work was fast and delivered on time. Brought in my computer on Friday, March 9^th & it was ready on Monday. .. yeyyy!
My computer is running awesome again and I am so happy with the outcome from his services. Thanks guy, it was absolutely nice to have met you, the referral about your place was a positive one. I was referred to this place from 2 of my family members.
Keep up the awesome work!!!

Don has built all my desktops since 1989; with the first one I didn’t have the money for a color monitor. His prices are reasonable and the few times something has gone wrong it was fixed without fuss. I admit there were a few times when despite his investigations, troubleshooting and diagnostics odd computer glitches never were quite solved, but these were Windows Machines running older OS and the final action was to say screw it it’s time for an upgrade anyway. When I upgraded he had no problems using all the stuff I’d installed myself (sound card, second drives etc) in the new system, no hard sell. I’m in San Mateo now but still going out to Geary

They did what they said they were going to do, for the amount of money they said it was going o cost. They were candid and straightforward about what kind of fixes would be worth doing, or whether I should just ditch my laptop. Everything I was looking for.

Gosh — In all the years I have been a customer, I never thought to write a review before today’s visit to the store. Here goes.
Computer 5000 has a level of excellence which has kept it going through the years.
The owner, Don, is THE computer guru as far as I am concerned. His store sells, repairs, restores, and recommends computers, peripherals, and software. The staff is friendly, diligent and trustworthy.
I have been a customer for 10+ years, as have several of my colleagues. All of us agree that this is the go-​to shop for computer maintenance and support. The best of the best.

Utterly incompetent. Don’t know what they are doing. Rude and make excuses for their incompetence. Just a waste of money and time. Very pathetic.

I feel sort of compelled to write this review, mostly because I’m a Unilocal attention whore but also because I don’t know why this place has so-​so ratings when it’s actually pretty good. Also, I don’t know how much I would trust the «this place is owned by the Devil they are trying to rape money out of you omG!!!» reviews, at least not without wildly conjecturing about the personal integrity of the individuals who made those kinds of reviews based simply on their one review of this place.
For example, the all-​important grad student who vehemently will tell you not to go here — I’m guessing he’s probably some kind of self-​important idiot (no offense, guy!) because number one, he is in grad school and not working a real job like at McDonald’s in THIS economy. And two, apparently his standards for a mom-​and-​pop computer repair shop are set to a bar that requires slavish dedication to his and only his laptop, a mastery of not only how to quickly fix his unarticulated problem, but also a mastery of dealing with self-​important grad student douche bags who at roughly 30 years old will still cry to the internet that their term paper was interrupted by the fact that (1) he did not have the foresight to backup any of his world-​changing thesis on 18^th century gay literature and (2) therefore no other computer in the world besides his was capable of churning out his masterpiece, thus fueling the urgency of his laptop repair.
I’m just saying, read the subtext before listening to anyone’s reviews on Unilocal (except for mine, which are always accurate and will sum up exactly how you will feel also). People who review a place on Unilocal either do so because they loved something about it or absolutely hated it and took to the internets to seek death revenge against who or whatever wronged them (see grad student review). This tends to skew reality on Unilocal.
And now on to chapter 2 of my upcoming novel « Unilocal Review of Exactly-What-You’d-Expect-From-a-Computer-Repair-Place, Computer 5000, From Bitter and Single Misanthrope» — the actual substance of my review.
I’ve gone here twice now for the same shitty HP laptop (do not get an HP laptop unless you want to 3^rd degree burn your genitals while leisurely surfing the internet in bed, my favorite and only hobby). The first time was a little over a year ago, when my computer randomly started shutting itself off. I did notice the thing would get to a temperature around 500 degrees, but didn’t really think anything of it until I took it here and the owner let me know that my hard drive done burned up. He was able to replace my hard drive with a new one and save all of my files from the old one, and did this in a matter of days, and it was cheap enough that I don’t even remember how much it cost because it was probably exactly what I would’ve expected to pay for this kind of service and not memorable.
My second time around wasn’t as great, but that has more to do with the shittiness of my laptop than the service here. This time, despite icing my genitals BEFORE resting my laptop on them, so as to cool the hard drive, the fucking hard drive exploded once again. However, there was no warning of imminent shut down like the last time, and nothing on my hard drive was recoverable. The fact that the guy couldn’t get anything back made me wonder if he was just not trying hard enough because he honestly didn’t give a shit, but I’m pretty sure he just doesn’t have the capability to recover data from a seriously fucked hard drive. He did refer me to a service that might be able to do that, but they wanted $ 700 and I promptly told them to go fuck themselves (Not really, I totally cried and begged them to do it for $ 100, and they kind of told me to fuck myself. IRONY!). So now I’m using a friend’s old ass laptop before I turn to the darkside and get one of those expensive Mac things that won’t burn its hard drive and your genitals.
Despite working on my laptop for a couple of days, the best part was the guy at computer 5000 DID NOT CHARGE ME for the work he had done which is, you know, kind of a fucking cool thing.

I’m a end-​user, that’s it. While I can bang around a computer until I get an idea of what the problem is I have no clue what to do about it.
I’ve gone to Computer 5000 several times over the past 5 years and have always had excellent, honest service. They’ve given me honest advice about when to stop ‘fixing’ things and simply junk the computer; replace power supplies and fans when others have told me to get a new machine and have saved me from junking a laptop that was a hand-​me-​down — it just needed the battery replaced.
I’m sure, that with all encounters in life, some go better than others for different people, but I can honestly say that I would send anyone here without reservation.

They did not do the best job in communicating. I had to call for an update and they did not get my approval before fixing the computer after they found the issue. My computer got fixed, so no complaint except that I just feel it took longer that it should have.

Friendly, fast, and fairly priced. You can patronize Computer 5000 with confidence.
I had a pressing project due in just three days — but my computer was not up to the task. Heavy duty media files kept crashing my poor little laptop. Even though it was the day after Thanksgiving, Don was open for business and gave me excellent same-​morning service, pumping up my computer’s memory and taking lots of time to make sure I could run everything I needed. He even helped me learn how to use some software I was unfamiliar with. What a guy! What service! And what a reasonable price.
Computer 5000 saved the day.
I

Patrick is the bomb! He always takes care of me and I don’t think he would ever over charge me or rip me off. I trust him 100%. I’ve gone to places closer to my house, but always end up going back to Computer 5000 which is twice as far, because I trust them, and they blow away all the other places by far.
Thanks Patrick!
Dove

I’ve *always* had good service at Computer 5000. Since 1997 or so I’ve bought 5 — 7 computers from them for my office. I’ve also had a number of computers repaired by them (both ones they’ve built and ones I got elsewhere). They’ve been true to their word, given my good deals and service, and I’ve been satisfied with every aspect.
I’m really surprised by the other review, but then I’ve never had a laptop repaired by them. But, I do feel comfortable in giving them high ratings for desktops.

DO NOT GO HERE! The owner is a liar and completely incompetent. My laptop wouldn’t turn on and I needed it fixed quickly for my work in grad school. I told the owner, that I needed it repaired within a week and after looking it over for a few hours, he called and said he could do it. I told him that if the work couldn’t be done within a week, just let me know, so I could go elsewhere.
A week goes by and he tells me he needs to order a part. I’m a bit pissed at this point but suck it up. The part was on backorder for another 4 days. When he finally gets the part a week later, it still doesn’t solve the problem. I’ve never yelled at a business owner before but I let this dude have it. I took back my computer and had a friend fix it.