Community Health Network of San Francisco

*This review is really 1 ½ stars*
Nothing too remarkable about this poorly-​resourced clinic. It is part of the underfunded «Healthy San Francisco.» I’ve been a patient since February 2010. My MD, for the most part, has not been respectful towards me, and as expected with an underfunded healthcare program, she is conservative with my referral, test and medication requests. Most of the time, the requests come from other doctor’s I have seen. She is absent-​minded most of the time, which is ironic b/​c she is the director of the Potrero Hill Clinic. If she was not my PCP, I may actually get along well with her, as her demeanor is caring and thoughtful. Professionally, she has been awkward, careless and distrustful towards me. I have seen many doctors in my life, esp lately due to a neurological illness, and my pcp was the first person to straight up ask me if i would see a psychiatrist. I come from a family who has a good deal of family friends in the mental health sector and so we have always felt comfy seeking out shrinks for this temp prblm or that long-​tern issue or whatever. But to have my pcp of whom i’ve had a mere 2 appts with request an appt with not a psychologist but a psychiatrist was quite unexpected and alarming. This was over the phone. During the same conversation, while she was going down a list i had written up of medical staff i had seen or consulted with for this illness, she asked to call all of the ones i was currently seeing to get more info on the last year of my relatively new illness. At that point i realized she still did not have all of my medical records that i left with her for a month to get copied (she promised the records would be safe as they were my originals but instead someone had 2-​holed punched them and copies were never made). One of the people I listed that she asked to call was our close friend who is a doctor (a psychiatrist in fact). I repeated what I wrote on the list, simply her relationship to me during this illness: medical counsel and family friend. I responded the same way in her request of a psychiatrist: super confused and uncomfortable. With each attempt to explain that this family friend is an actual friend and it will be awkward for for her to talk about me to my pcp, she would just ask again. I think she asked like 3 times. Extremely uncomfortable. Today I had an urgent appt re a worsening cough with another MD at the clinic and the nurse informed me my pcp had requested a urine sample. That request seems to be tied to her dislike of the 3 pain meds my other doctor has been prescribing me. I can only guess that her inkling to me being drug addicted is the type of patients seen at the clinic. They deal with a lot of drug abuse issues My pcp made it clear how against she was with two of the drugs. The MD that saw me for my cough appt. was as disrespectful to me as my pcp, except this one was more demoralizing about it.
The reason why this review is not a 1-​star is that 1) my pcp has around 20% of redeemable qualities, 2) one of the two triage nurses is decent and 3) the healthcare i receive is free.