Cigna HealthCare

Cigna makes it very hard to identify an in-​network physician. Their website allows one to search by location, but my location gives 90% incorrect data. Specifically it gives phone numbers to «Doctors Care», a state-​wide network of urgent care facilities that specifically don’t act as primary care. Also specifically, most of the other remaining facilities are specialty offices that are unlikely sites for general practitioners (I didn’t call them all to check).
I’m sure CIgna would get it right if making money depended upon their customers finding them. But since they can collect premiums no matter what, and providing services is a cost, surprise! the website is an impediment enabling services.