Chapman Audio Designs

Bill is the best! He did an amazing job finding the right TV for me, installing it along with repurposing some of my audio equipment to give me a surrounding sound set up. Great guy! I really recommend him

We had Bill do some of our A/​V set up when we first moved into our house, he was flaky but got the job done. So as we were remodeling decided to ask him back. Not sure what happened but he totally flaked on us —
10AM appointment became 10:30AM, that morning; 10:30AM came and went and he asked to move it to 11:00AM; 11:00AM came and went and he asked to move it to 5PM. WHO DOES BUSINESS LIKE THAT?
Time to find a professional!

Bill doesn’t gouge you on parts (by far the cheapest for parts and equipment that I found anywhere, the other places mark you up and he just passes on his costs to you). He does beautiful professional work, and our job was really dicey. Despite him being a bit late here and there, it is worth it given he isn’t out to gouge the hell out of you like the other smileballs in this industry. He is awesome and totally honest and reasonable. Use him, you won’t regret it, just don’t sweat a little bit of tardiness here and there, it is worth it.

I love Bill! He mounted our 54″ LCD TV on the wall and in-​walled our speakers. His price was fair and the work was well done — we get compliments on how nice our setup looks and sounds. Thanks Bill. :)

If I could give this guy a negative star rating, I would.
I decided I needed some help dismounting my LCD after I spent days trying to figure it out with no luck. I called Bill on a Friday morning at 10:00 a.m. and he told me he could come by my place at 1:00 before his 2:00 appointment. 1:00 came and went. I called him at 1:20 to check in and remind him that I was moving on Monday and if he couldn’t make it to let me know and I’d try to find someone else. Still, no knock on the door and no call back. I called again another 20 minutes later, again another hour later and then again an hour after that. No answer and no call back. Totally unprofessional.
Now, I’m stuck. I started calling around for someone else at around 2/2:30 and couldn’t find anyone that was available in my tight window. Bill made a commitment and totally left me hanging. If he had just said he couldn’t make it, perhaps I could’ve found someone else.
While it was satisfying to leave him a really nasty message, I would much rather have my TV off my wall.

I was really happy with Bill’s work.
Bill was professional, clean, neat and did an excellent job installing my flat screen.
He’s a really nice guy and even worked with my small budget and took time explaining features on my TV.
I would highly recommend Bill for your audio and/​or flat screen needs.

I was referred to Chapman AV by a friend. Unfortunately, I was disappointed and can not recommend his services. There are too many good & reliable AV professionals out there. No need to settle for less!

Chapman Audio Design and its owner Bill did a wonderful job installing a house wide sound system as well as installing multiple wall mounted TVs. Bill is extremely knowledgeable and his pricing are more than competitive. The job was completed on time on on budget. This was a large job, including tons of installing cables in walls. All was done without damage to existing walls and too boot he cleaned up after himself. What more could you ask for? I highly recommend Bill. I definitely will use him for my next installation.

Bill Chapman has an amazing understanding of the technology behind audio and home theater equipment. He is patient, thorough, prompt. A real craftsman, Bill has the highest commitment to professional service. He makes sure everything is perfect. He returns calls and makes sure you know everything is working just the way it should. Very helpful, finds creative solutions, listens to what you need and follows through.
Reasonable charges and a nice guy too.

Bill did a great job mounting my plasma over my fireplace and installing speaker wires behind my walls and ceiling. The reason I chose Bill was because he was easy to work with and didn’t insist on pushing his own AV products (and marking them up 100%+ like other places I talked with did). I knew exactly what I wanted, Bill made some suggestions, some that I took, and some that I didn’t.
After that, he went at it. Did it take a little longer than he estimated? Yes, but that’s probably normal as he doesn’t know what is behind a wall until he actually gets back there. Did he charge me more for taking the extra time that he worked on it? Nope. He stuck with his estimate. He’s an honest guy and that says a lot to me as others I dealt with can really take you to the bank with some «unexpected» costs like expensive wires, etc.
He’s also a pretty laid back guy. He turns on some tunes and goes about his business installing. I’ve been using the system ever since and really appreciate the way he set it up. So much so I just recommended him to some other friends saying pretty much what I did in this review.
I’d use Bill again.

Horrible experience with Chapman Audio Designs!
It all begins w/​scheduling an appt to mount a tv…
I am originally told this would be the date for the actual install (had provided all my tv specs so he would have the needed parts)
Showed up *hours* later than we had arranged & discovered he didn’t have right parts… AND he couldn’t come back out until the following week… boo!, but I guess, okay — these things happen
Advised I should receive an email estimate w/​the parts /​labor detail & he would come out the following week
Never got an email or a call to confirm our appt & I am starting to think going forward w/​this guy is a mistake but I was stuck b/​c I needed it installed ASAP (company coming, procrastinated too long, couldn’t find anyone else at the time, so forced to deal w/​this place, etc… no one to blame but myself)
Got a call the morning of the «next» appt to «confirm» we were still a-​go & I told him to come on over… I had worked from home that day on the off-​chance he was going to show up, so lucky I did (or so I thought)
Then I get another call, 3 hrs later than our agreed appt time to say he was stuck at another job & could we make it for the following day… so basically I’m blown off.
The following day, he shows up late — again
We had originally talked about the install taking 2 hrs. I am in the other room, on conference calls & I can hear him finished after 1 hr but he piddled around for another hr so I ended up paying for the full 2
At the end of the deal, I am shown the «prepared» estimate that I was never emailed, that shows 2 hrs labor but what am I to do, I couldn’t oversee his work as *I* actually had to work myself so I suck it up & write the check
The tv is way too low on the wall so I call to ask he come back out & adjust the height — I even OFFER TO PAY MORE — how stupid am I?!
No call back
After trying & trying to work w/​Chapman Audio Designs & giving them the benefit of the doubt a million times, I’ve finally smartened up, given up, & called someone else who’s on Unilocal & highly reviewed
Save yourselves the anguish & avoid Chapman Audio Design