I was initially going to go the route of DIY, for a girlfriend’s baby shower. Came here cuz it was on my way to the city. Thought I’d just pick up something… well, ends up… I spent 30 minutes and still no customer service help. No one would even check me out after I made my selections. Hellllo!!! I gave up !! Workers were rude as ever, and don’t know their pricing, they just walk back into the warehouse. I was quoted 3 times a different price, each going higher for a flower! Flowers selection were good, but pricing is not any better than retail shops. Customer service was bad, they don’t speak much english and leave you hanging. If you want a decent bouquet, but don’t want the hassel and the work of trying to figure out what flowers to get, how best combination to put together. If you are into details and want someone to help you select flowers, don’t go here. I suggest you find an expert who has eye for detail and can color coordinate your designs to fit your occasion. Go to a floral designer like Inspiration Floral, Ah Sam’s or go to a retail shop instead. This shop has good selection, but if you want service/helpful assistance, don’t think about it.