Bernard Wong – State Farm Insurance Agent

Bernard has been my agent for more than 10 years. I sought him out when he left the agent whom I was previously assigned by State Farm. The previous agent was extremely unprofessional. Bernard worked in that horrible office.
Safe to say I am very happy with the service I have been receiving from Bernard and his staff. Jenny and Rose exemplify the honesty, integrity and respect for customers that Bernard has demonstrated over the years. I recently referred to new clients to him.
Insurance is a racket in my humble opinion. So, you better have a dependable agent!

This is purely a factual review:
Preface — Bernard Wong is not the cause of my 1 star review of state farm, rather the policies of state farm are.
My brother and I have lived together for the last 2+ years in San Francisco, and as everyone knows there are some minor and semi-​major thefts that take place in the city. When we moved here some things were stolen from us from a well secured garage some months later through multiple security mechanisms that they had to bypass in order to steal the items they wanted. State Farm covered this in full, but apparently we made some list of undesirables because we were among the unfortunates to have things worth stealing, and then also have them stolen from us.
State Farm has now kicked us off their insurance (insurance period lapsed and they refused a renewal), and refuses to insure either us or anyone that has lived with us during the theft for a period of 3 years since the theft. So if you intend to use State Farm as a renters insurance company, you will find that a policy with state farm is only good for a one time loss of any real value, and then you will find yourself hunting for another company to insure you when their underwriters decide you’re not worth insuring (which they will).
Many insurance companies share this policy. As is typical with insurance companies, if you have to actually utilize the service the «good» experience is gone. They are a for profit business and if you experience a loss you become a liability, and they will cut you from their service without a second thought (even if experiencing a theft doesn’t have any real correlation to experiencing another theft)
The truth: state farm is just another company that cares only about their bottom line and has no real interest in you

I went in and got my discount double check!
Haha, kidding aside, Bernard has been my family’s insurance agent for nearly a decade now, so when It was time to get my own policy, I naturally went to him first.
Most insurance agents will just give you a low price just to make you buy from them, and completely hide the fact the coverage might not nearly be enough in the case of an accident. Bernard does not do this. He accesses you situation and tailors the plan to what best COVERS you in case an accidents happen (after all, that’s what we all want from insurance, right?).
I had a number in mind, and when Bernard, after all the calculations, gave me a number close to it, I did not hesitate to continue with State Farm right then and there. I was in and out in less than an hour with a brand new policy for my new car.
Highly recommended!

I’m convinced that having a dedicated agent is the way to go. Bernard and Rose are always on the ball with each and every issue. With the many years that I have been with Bernard, I had one claim and it was very smooth. In addition, I have added and removed vehicles and his team has always suggested the most cost effective way to keep money in my pocket. With the combined home, auto, and umbrella policies the rates are better than other insurers out there. Add to that, the personalized service and you get an unbeatable deal.

State Farm’s motto: «Like a good neighbor, State Farm is there.» Actually, Bernard is more like family. Best personalized service! Attentive to needs! Treats you like family! This kind of service or combination of services is very hard to find these days. Some agents forget about you after receiving your business, but Bernard continues to care for & value his clients. Great work ethics can also be found within his office. I feel comforted knowing my family & property is taken care of by Bernard. We’ve even become great friends.

I have worked with Rose at Bernard’s office for several years now for both personal vehicle insurance as well as business vehicle insurance as well as vintage car/​motor scooter insurance. She’s always quick to respond and it’s her service and attentiveness that has kept me coming back.
Being that I find it easy to get lost in the sea of insurance policies and options, she takes the time to explain everything patiently.
I can’t recommend them enough!

Bernard is a great guy to deal with. He cares about his customers and takes time to talk to them and get familiar with their insurance needs. He goes out of his way to answer questions and goes the extra mile to get you best coverage and rates.
In addition, his staff are very helpful and friendly too. He’ll always get right back to you if you miss him at the office.
In contrast, my former insurance agent from Allstate never called us in the years we dealt with her. She just collected our premiums and was perfectly satisfied in getting her percentage of our payments.
If you want a down to earth person to take care of your insurance needs, try Bernard.

I have known Bernard for many, many years. Readily available to meet and answer any questions. Professional and honest! I highly recommend!