Batteries Plus Bulbs

These guys are great, I came there today with a question about my motorcycle battery and some starting problems I was having and wasn’t expecting much beyond a simple battery health check and thumbs up or down. Instead I got some really stellar customer service from Tarrence and his coworker whose name I didn’t manage to get. Tarrence didn’t upsell me a new battery, instead I got a test of my battery right there before my eyes confirming that it was not the battery’s fault, then they went above and beyond, I hesitate to write this because people shouldn’t expect this all the time from them, but it was very decent of Tarrence (hope I am spelling your name right) actually came out and took a look at my bike, he tested the voltage while the battery was in the bike, as it started, and while running to confirm it definitely was not the issue, he gave a quick look at the connectors and thought they were okay too. Again, I hesitate to write this because people shouldn’t expect this from a retail store but I thought that was great service, when he refused to take payment for all the analysis, I thought this might a nice substitute, credit deserved us credit earned. Thank you Tarrence, you helped me in a process of elimination towards getting my bike running better!

Wow. I came in to get my blackberry battery replaced and they fixed me up in 5 minutes. Very helpful and knowledgeable. Thanks!

Had my watch battery in stock, installed it quickly and on my way

My iPhone 5 died in my purse and I run a mobile business so it was imperative I get it up and running fast. Unlike another service I’ve used in the past downtown, I decided to try Batteries Plus nearby home that got my phone up and running within 15 minutes. I was very grateful, and their prices are reasonable. They also take back your recyclable batteries.

Jason was incredibly helpful and saved me a ton if money on my Garmin bike computer (the corporation wanted $ 96 and told me 3 weeks to fix & ship back) — Jason took one hour and $ 15. You do the math!

Very helpful. I called first to see if they had the battery I needed. Picked it up at lunchtime. Salesperson was very knowledgeable. It was a battery for an older phone. Glad they had it but it was a bit expensive.

Great service. Went in to get a watch battery changed and salesman said it might not be a battery issue but that he’d check it before installing a new one. I appreciated that he didn’t upsell me.

These guys were really friendly, so it pains me to write this review. Do NOT bring your watch for battery replacement. The store destroyed the coil in my watch, and now I must get it replaced by a real watch service — needless to say the battery replacement didn’t work out. The watch is of very high sentimental value to me as it was a gift. I am extraordinarily disappointed at this outcome.
Here’s what happenedI brought mine in a few days back, and the associate took a look and said he could do the replacement. After quite a bit of loud popping, which seemed atypical from my past experience with battery replacement, he called me over and said that the second hand wasn’t working. I took a look and noticed that the coil didn’t look right — however, I hoped for the best and just asked him to replace the original battery and that I would have to take my watch elsewhere. I still don’t know if the friendly gentleman was clueless that he had destroyed the coil (watch hadn’t been opened before and it had functioned fine until the battery died, so I know the coil couldn’t have been ripped/​shredded before hand), or that he knew what he had done and wasn’t owning up to it. I hope it was the former.
Anyway, do yourself a favor and do NOT bring your watch for battery replacement unless you’d like to be replacing the brand-​new mechanism next.

Highly recommended. Tremendous selection and helpful, knowledgable staff. On three visits, I have been able to find two batteries and one bulb that I had not been able to find anywhere else. I have also purchased a couple of great related gifts.

Very helpful But! My sales person tried to charge me 27% tax rather than the 9% that is due. I caught him because my item was $ 9.99 and tax was almost $ 3.00!!!
I questioned this and he simply said «my bad» then recharged me with the proper 9% tax.
Decided to hang around and I was disgusted to see the next two people overcharged! I did not say anything.
Avoid this store or pay the price!

I called them looking for a hard to find bulb — a very high wattage CFL in a specific color temperature… and I needed a bunch of them to boot. The guy who helped me (Jason) knew exactly what I was asking for, found them in stock and held them for me to pick up. No one else in the Bay Area — hardware stores, lighting fixture stores, commercial lighting stores — was able to help me and in fact, I was even told over the phone by a sales guy that what I was asking for didn’t exist while I was holding one in my hand.
This place is a great resource with incredibly helpful staff.

Needed a special battery pack. The locksmith wanted $ 100 to replace and install this battery; so I went to Battery and Bulbs. The battery was not in stock but Jeremy made the pack I needed this saved me $ 100. I’m giving this store 5 stars because if the customer service. As I waited for my battery pack a customer came in and judging by the tone in his voice not a happy one. The team never lost their cool and they worked to satisfy the customer. Great job battery and bulbs.

I spent the better part of a Sunday morning and early afternoon looking all over the Net to purchase locally or have shipped to me a battery for my scooter, a 2007 Genuine Buddy 125. Why all this work? Because my local scooter dealer wants $ 100 for the battery. I’m tired of paying that every few years because my GF does not ride her scooter so the battery dies, and won’t won’t hold a charge.
I checked on Google for «motorcycle batteries San Francisco» in the hopes of finding a local store open on Monday, with a battery far less than the $ 100 the scooter dealer charges.
On the top of the first page of Google hits there was Unilocal’s reviews, referring to Batteries Plus Bulbs. That looked encouraging. But even better, when I went to this Unilocal page it said in a prominent box «This store is open right now.» I had to pinch myself because this was too good to be true, open at 4:00 on a Sunday.
I called the store. The guy was knowledgeable and helpful. We decided that the store did have in stock the battery I needed. Open on a Sunday, battery available, plus Game of Thrones is on tonight. «I am truly master of all I survey and a blessed man,» I thought.
But wait, there’s more…
I looked at the store location on the map and saw the store was about five blocks from where I live. How cool is that? Very cool, thank you for asking.
He said total price out the door was $ 64. Wow, that’s way less than $ 100 I would have had to pay elsewhere. Wow… now I know why they call Sunday «the Lord’s day.»
So I kick started the scooter and scooted on down to the shop.
On arriving to the store what immediately stands out is it is absolutely beautiful. Clean, modern, things laid out nicely. I thought they had just opened the location (I think they have been around for a few years).
WARNING: If you are NOT a man in name only and into hardware stores, you can spend an hour in this place looking at all the bulbs, flashlights, and lighting they have on display. I got out of there fast because I barely escaped unloading about $ 30 on three flashlights they have displayed by the checkout counter.
Sidenote: I guess that’s the only complaint I have about the place. They deliberately place at the cash registers all kinds of cool LED flashlights. They are obviously preying on those of us who have a weakness for the flesh, and an addiction to buying gadgets. I have about 100 flashlights and I did not need more. I was able to dodge the bullet and escape without making it 102 flashlights.
The employees were great. (There were two people on duty.) They even offered to install the battery, but I knew how to do that.
Note: They did NOT have an ATM debit card keypad. So if your debit card does not have a Visa or Mastercard logo on it, your ATM debit card won’t work. If in that situation bring cash or stop by any one of the bank ATMs around the corner (Wells, B of A) to get the mean green. You can tell I am a man of means and accomplishment because MY debit card has a Mastercard logo. So I stood there tall and proud as they ran my ATM card through as a credit card transaction, even though it is NOT a credit card.
Doesn’t get any better than this. From finding this store on Unilocal,to electric starting the scooter with the new battery was about 45 minutes. I have to remember this day the next time things go terribly wrong.

I had an unusual light that took a custom battery, and I had no idea how to get it working. Even the store I bought it at had no idea how to fix it! I took it to Batteries Plus, and Jeremy spent time testing the unit, we discussed several options, and he built a custom battery housing and wired everything up. Amazing.

Guess which genius left her overhead light on in long-​term parking at SFO? This lady.
Luckily, a 1:00am battery jump, and I was on my way. And I thought I was in the clear… until my car shut off, mid-​left-​turn, in Fisherman’s Wharf (of all places!) the following day.
So! I hunted down the nearest parts stores on Unilocal.And lo and behold, that store on Bush between Van Ness and Polk popped up. «Oh yeah, the weirdly niche battery store!» I said (not aloud, because I do have an inner monologue).
I walked in to two employees deeply engrossed in helping two patrons. On one hand, that was cool – I like when people are engaged with customers. On the other, I was thinking about the fact that my car was barely running. I was moderately antsy.
But it worked out, because both of these employees helped my inept, non-​mechanic self with my battery. (Look, I KNOW car batteries are the easiest possible fix on a car – and I used to have an AMC Gremlin, which can only have 1 of 4 possible problems, one of which is a dead battery. So really, I have no excuse.)
My point is: Get thee to this weirdly niche store the next time your car shuts off in the middle of a busy intersection, because you won’t find better service or knowledge from anyone else.

I had taken my car in for service a week prior to going to this store and they said I’d need a new battery «soon.» I guess their opinion of «soon» differed from mine, because my car was dead a week later. Love that click-​click-​click-​click sound when you’re trying to start it. Thankfully a friend was able to jump it and I knew my next step was replacing the battery ASAP. I called AAA, and lo and behold, they didn’t have my battery in stock to replace it. Not sure why I’m paying for a premium membership with them.
But anyway, I drove to this place and thankfully they had the battery I needed. The battery was already on the counter when I arrived and it took them less than 10 minutes to install and I was on my way. Installation was $ 15. This place was truly a lifesaver for me!

They sell car batteries! I went there to get one and install it myself just to realize that my car had an alternator problem. I went back to the store and got a refund. The staff was friendly and were fine that I was returning the battery. This will be the place I go next time I want to buy a car battery.

My brake light was out so I called these guys. Tom not only took the time to look my car up and make sure I didn’t need any tools to replace my light, he also had the light for me up at the front desk when I came in so I didn’t waste any time. What service!
UPDATE: After trying to replace the bulb I realized I did need a large phillips screwdriver to do it… Fail. :-(

Came to the battery plus store looking for a new battery for my motorcycle. They have a variety of sizes and choices to choose from. The staff is very helpful and courteous. I told then what kind of motorcycle I had and they helped me with picking the right battery. Also told me about maintenance on the battery and what helps.
Great place to go if u need batteries for anything.

This place rules. More than just batteries, also a good place for gadgets and flashlights etc. I love updating my Everyday Carry, and got a great recommendation here for my Fenix LD12 flashlight. Good place to recycle batteries too.
When they didn’t have a particular motorcycle battery in stock, they called me right away when they had tracked it down and ordered it for me. Nice people, cool store. Never knew I needed a go-​to store for batteries. Now I have one.