Bannerman Security

Security no-​show. I’ve used Bannerman for 3 private parties at exclusive properties in SOMA (not being pretentious, just stressing the fact that security was necessary due to nice building in rough area). The first two experiences were great!
However, what was very disappointing was that this third event, my birthday party, I was glued to my phone waiting for my 100+ guests to arrive so I could let them into the building. I was constantly excusing myself from conversations to grab the door or to ask someone to run outside to open the building door for the guests.
Further, about 30 minutes after my guard was supposed to have arrived, no one had taken the initiative to call me to inform me that the guard had an emergency and could no longer make it.
I appreciate the credit that management have given to me, and I have had great experiences in the past, but it doesn’t take away the fact that my big event and all of the measures I had taken in advance to make it special was constantly interrupted. It would have been nice to have at least been notified of the situation without myself having to call the «emergency» line to find out what was going on.
Based on the credit I have, I will try using the service once more for an upcoming event and will update my review if I don’t have to man the door at my own event again. The hostess shouldn’t have to play door guy.

Absolute worst security in San Francisco. I am a night life industry professional that have put on hundreds of events for over 20 years. This security team does not treat guests of public events with any respect and is in fact inciteful and creates tense and physical altercations as they do their job. They physically touch people before talking to them and were taking bribes for entry which is illegal. I see many good reviews so for small private events they may be ok but for any event dealing with the public they are power trippers always looking for an opportunity to flex their muscle. I have had many interactions with this security company in San Francisco and it’s always the same issue of very aggressive tactics where I was even assaulted by them trying to calm a situation down. Stay away as there are plenty of respectful companies out there.

Bannerman was a terrific security company. I booked them to guard my son’s wedding. The first company I called for a quote charged 30% more than Bannerman, so I was really happy to hear their more reasonable hourly rate. I needed a guard on short notice, because two days before the wedding, we learned there was the possibility of an uninvited guest showing up, but Bannerman provided a great guard on only two days’ notice and during the height of the holiday season, too. The guard arrived promptly and was ideal: prompt, professional, attentive, alert, cooperative, and helpful. Highly recommended!

Before Bannerman, finding qualified, dependable security guards was a constant challenge. Because we only need security guards a few times a month, keeping guards on staff is not realistic. The service is easy to use and the customer service is above and beyond my expectations.

Used them twice in one day at different locations for personal events both guards were time pleasant and professional. These days in SF its better to be safe than sorry with all the spazzing and break-​ins going on. I’m not a techie but I can’t afford any risks its a good service.

I was in a real bind and needed two guards and fast. I called up the Bannerman and got two guards in an hour! The guards were professional, polite and eager to please. The Bannerman is where I will be going for all my personal and professional guard needs.
Thanks Bannerman!

Great news that you finally responded three months later. Don’t make your problems my problems. I called for a service and expected a certain kind of level of service.
Used the app a few times when needed security. They showed up and were professional. Ordered a guard over the weekend and the guard never showed up. I had to call Bannerman and they told me he called in sick. Well, if he called in sick than why didn’t you send someone else? They said they would call me back within five minutes. Never heard from them and I called them back. Someone arrived over two hours from the time requested. They opened up my business, customers and employees up to liability. Not a very reliable source, make sure you have a back up plan as they may not show up.

Highly recommend Bannerman for office security. Here’s why:
Our office in downtown San Francisco (SoMa) was having a lot of sketchy activity at night. We started with a different security guard company to patrol several times each night. The security guards were, simply put, unprofessional. They were late, unfriendly, and sometimes didn’t show up at all. When we learned that some guards never showed up at night to do their patrols I would try to call the company and they wouldn’t respond. The last straw came when we hosted an event for our investors and top clients at our office and the two security guards who were sent to our office were wearing torn blue jeans and were on their phones the whole time. The whole experience left a bad taste in my mouth.
I found Bannerman via Unilocal — actually surprised that I haven’t heard of them before. Because I work in tech, I wanted to try out the «tech company» that does security guards (they advertise themselves as a tech company because everything is managed online or via the app). We started using them for our events, and the guards looked really good. They were professional, courteous, and took their job seriously (Michael, especially!).
Then one night we had a break in and our alarm was going off. The door was busted and I thought that I was going to have to spend the whole night watching the door because we couldn’t lock it. I booked Bannerman (honestly thinking that they wouldn’t be able to send me a guard) and a guard came in 40 minutes (at 2AM!!!) to take over. I looked like a hero and these guys truly saved our butts.
Truly a night and day difference from past experiences. We are going to use them when we expand to Seattle and LA as well.

Bannerman was there right when I needed them. The guard was professional and friendly. Will be my goto for security.

Joe from Bannerman provided a seamless and thoughtful security presence for my event. I barely had to give him any instructions at all and yet he still knew what to do – clearly due to a good deal of prior experience. Very professional and a nice guy as well. 5 stars and will use again!

We had Raul at our office party. We had a giant food truck outside in the alley — which tends to get a lot of homeless people roaming around, so we always hire security for our parties. Raul was amazing! He made sure one guy left without even making a scene of it! He was extremely nice, attentive and happy to help! He not only did a great job securing the area, but he also helped me clean up a few things during the party and was happy to track me down (in our 140 person event) when I was needed by someone. We look forward to using Raul in any of our future events! Thank you! Five stars :)

I recently employed Bannerman at one of my special events. They will a critical part in the success of the event. Guests were kept safe and conflict kept to a minimum thanks to the ease and professionalism of the guard Andrew. Fabulous service. I will 100% use Bannerman in the future!

These guys were on time, dressed professionally, worked professionally, and looked scary. They defiantly keep our talent safe. We loved them and are booking them for many many more events!

Terrific experience. I hire them to do security for my girlfriend when she does modeling shoots with a new photographer and for handful of business situations when security is required.
Very professional and competent personnel. Website is easy to use — they bill your credit card.
Cannot recommend more highly.

Amazing service. Prompt, reliable, and the guards are exceptional. Used it for the first time last night and was very impressed.

Bannerman was recommended on my neighborhood
site as good personal security by a few neighbors. I decided to give them a shot for an open house that I was hosting on a Friday night in an area that is technically downtown SF but some might say is Tenderloin :) As a realtor, I didn’t want the stress of managing the gate to a private street for my party-​open house. The guard was early, well dressed and really was a huge help. I felt secure and at ease so I could focus on my job. I would use these guys again. The process of online ordering, the follow up and the final result were all impressive. I emailed them tonight as I forgot to tip our guy (I like to do this for good work) and I got an email back within 3 minutes. They seem responsive and on their game. I also liked that they employ folks who are background checked and many past military guys. Bottom line: the positive reviews were true and I wanted to share on Unilocal.I will be using these guys again. No reason to feel unsafe or stressed out about an unattended door!

I saw the article on techcrunch a few weeks ago, and recently I was at a bar that had a Bannerman. Let me tell you, this man-​beast brought new meaning to «Do you even Lift?» I was pretty impressed by his stature. He was also nice to me after I complemented his Trex Traps.
Pretty cool service, the guards seem better than usual run of the mill scrubs that most places hire. I also love the idea of being able to order security guards with my phone. much easier than trying to find/​hire/​vet a security company (which I’ve had to do in the past for events I’ve thrown, it’s such a pain).

Given the alternatives available, I don’t think you have any choice but to use Bannerman for your event security. Easy booking, great guards, and a customer support crew that redefines the term «delightful».
Definitely check these guys out!

Definitely a great choice. I know the guys at Bannerman and they are 100% committed to their customers. Makes an otherwise difficult /​complicated and risky process very easy and simple!

I’ve never booked them myself, but a few of my friends have used Bannerman for their event security. These were personal events, and the security presence was great at keeping people from getting excessively rowdy (especially helpful at my friend’s Bay 2 Breakers party). People tend to avoid doing stupid/​destructive things when they see a big security guard who’s an ex-​Marine :)
They just bill your credit card and take care of paying the guards, so you don’t have to worry about paying them yourself.
I’ve also been seeing their guards appear all over San Francisco. Apparently they’re doing a great job getting companies to sign up for recurring office security. Seems like a much better idea than getting forced into a contract with one of the existing office security incumbents!
Best use cases are for recurring office security and event security. Not sure if they do personal security (e.g. your own bodyguard), but I’m sure they’d give it a shot if you’re willing to pay.