Auto Analysts

Each experience at Auto Analyst has exceeded my expectations. German and team are HONEST, experienced and make customer service a top priority. I highly recommend bringing your European cars to this shop; not to mention this place is super clean, with an auto-​museum like feel. Keep up the excellent work!

Herman is the best. I have always been happy with their service. I am a client for life!

Herman and his crew were great to work with. I dropped my car off, he isolated the problem and then advised me it would be covered under warranty. Not sure he wants me to advertise this but the best was there was no charge even after keeping the car overnight. I truly appreciate the way they do business and I will be bringing my VW back here for future service first.
BTW — The dealership is charging me $ 195 to look it over and confirm we can have warranty claim.

German and family run a truly best-​in-​class business. It is based on the foundations of honesty, integrity and quality service. I have had my car serviced here on several occasions because of the level of trust I have with them. I know I am not going to get the bull#$% mechanical sales pitch to get any additional service on my car that is not necessary. They will be upfront with you about what is required and not required to get done to your car. And always provide excellent quality service. German will spend extra time to ensure all of your concerned are addressed and walk away feeling like you are in trusted hands. They treat you like family and that’s why I will not go to any other mechanic in the city.

My 2001 Audi runs beautifully because of German and his team. German couldn’t be nicer, the shop is clean, and my car runs well. the work is always clearly explained so I’m not surprised by any costs.

Unfortunately this is the place that makes you not trust a non-​dealership mechanic.
After multiple years of patronage to this German and the Auto Analysts team, I got my car serviced at a different shop. Turns out, German and team were putting in after market parts, and charging me for the dealer version, which may I add is a $ 700 mark-​up.
I reviewed the service records and he even put in the part number for the more expensive dealership part — and then charged me for that price too. At least put in the after market part and just mark it up so the fraud isn’t as outright blatant and egregious.
They also used brakes that aren’t to spec and didn’t fit properly, which is a pretty scary thought considering that’s one of the more important systems in your car.
No more referrals from me, these guys totally lost my trust.
Now anyone know a trustworthy, skilled mechanic that works on German cars?

This is just a great group of folks. they provide sensible and good care. They are very responsive to customer needs. Last week, I described my problem and when I had the car in the following day Herman had already ordered the right part. Just great service

I recently had my car tuned and checked for engine light on. German was kind enough to offer options before doing the work and suggested other problems that needed attention to prevent more problems down the road. I left happy and satisfied with his work. I would definitely recommend this place if you are looking for an honest establishment and fair pricing.

I cannot express how happy I am that I found this place! They are trustworthy and know their stuff! German also taught me a lot about my car and how I can best care for it! I will definitely be back and will recommend them to all of my friends. So happy I found them!

Got a BMW, Mercedes or Volvo? Tired of getting reamed by dealers? Then you should check out Auto Analysts. They’re an independent shop in SOMA that does great work at a fair price. Weird, huh?
As an independent shop, Auto Analysts doesn’t have the overhead of a dealer. So they charge you what it costs them in parts and labor. Period. No funny stuff, and they’ll walk you through all the charges if you ask them. They have nothing to hide, and they do good work – I used to race cars in my youth so I know my way around an internal combustion engine and they’re legit.
When I first moved to San Francisco, we bought a 1995 BMW 5-​series, and had to find a new mechanic — next door to my office was Auto Analysts (they’ve since moved and I followed them). I noticed that most of the local NBC-​TV affiliate employees took their cars there, so I tried them out.
When I walked over to pick my car up, a man in his 60s walked over to me and said, «You are new here. I am Cesar. This is my shop.» Needless to say, I was impressed that he knew his clientele that personally. Frankly, he couldn’t have made a better first impression. From then on, I took my car there for every service and every problem. They did a great job maintaining my car and it was in top condition when we sold it with almost 250,000 miles on it.
SERVICES: Oil change, Detailing, Troubleshooting, Repair, Safety Inspection, Pre-​purchase Inspection, Diagnostics and probably other stuff
MAKES: Most European cars — Volvo, Mercedes, and BMW
CANDY: Yes, lots.

Much cheaper than the dealer, they communicate frequently and keep you posted on repairs before they fix anything and they were on schedule. German was extremely friendly and knowledgeable. The location was convenient, they got me in and out very fast and held the car until the morning when I couldn’t make it to the shop by end of business day. Only tiny inconvenience is they don’t take AMEX.

Amazing service. They came recommended by a friend and I’m glad I listened.

Where do I begin?
I’ve had the great pleasure of knowing the Lara family and giving them my car business for 20 years. In that time, auto analysts has cared for three of my cars, sold all three for me, managed the cross country move for two, and has basically gone the extra mile (pun intended) to make sure all of my car needs are met every single time I’ve come in.
If it has to do with automobiles, basically they can handle it: quickly, thoroughly, expertly, and — a rarity in the auto shop world — HONESTLY.
They lay out all the options BEFORE work begins, explaining their findings in laymen’s terms.
they differentiate between what needs to be done now, vs what can wait until later, and what is completely optional. This is especially great for people on tight budgets, like me!
They do an excellent job diagnosing unusual car issues, and they stand behind their work.
No matter what you bring your car in for, they do a complimentary 20 (maybe 30, I forget) point preventative check on your car to make sure it’s running well.
As if the great service isn’t enough reason to come in, once you’re there you might find yourself staying a while to chat with them. I don’t think I’m the only one who’s hung out long after my car was done, chatting and catching up. :-)
I’ve recommended auto analysts to countless friends over the years, and all have been thrilled with their work.
If there were 6 stars, I’d be giving them to these guys!

AutoAnalysts are the very, very best.
I’ve been going to them with my 1994 BMW for over 10 years. It now has 200,000 miles on it and it’s still going strong because of AutoAnalysts.
They listen and don’t try to «over fix» you. I feel really secure knowing they are taking care of my car.
I’ve told friends about them and they are now loyal clients too. They’ve taken such good care of my car. Plus they’re a family of wonderful people.
Last year I came in after running over something with my car and seriously damaging it on my way home after my brother had died that day. When I brought my car in I was an emotional mess.
They fixed my car, of course, but way more than that, they fixed something on my car for free that I’d put off for years (it wasn’t anything essential but it was very inconvenient) because I’d been a long-​time loyal client and they knew I was hurting.
These are the best people in the world and they do a fantastic job taking care of your car – and you!

I was first put in contact with German (pronounced Herman) through work at the time. After doing business with German and his family, I have come to rely on them for their expertise and customer service. If you want an honest, trustworthy, family owned mechanic — look no further. They take care of you just as you were one of their own. No unnecessary replacement parts, just what needs to be fixed to get you back on the road. Highly recommended!

This is the only place I’ll take my Honda too. I live all the way in Pleasanton and will continue to go here because it’s the best service, best prices, and best mechanic I’ve ever had. Well worth the drive for me. German makes me feel like family and is realistic about everything. Great communication, fast service and basically anything you would ever want. It’s hard to find a honest auto shop these days. Auto Analysts is exactly that. Family run and operated too.

I totally recommend this auto shop to anyone. I took my car in for the first time for a check engine light on a Wednesday morning and everything was a smooth process from beginning to end. The customer service and same day service was 5-​star in my book. I felt safe leaving my car there and trusted them completely. They also gave me a complimentary car wash as well, but I have to admit I think they wash my car more so because my car was super dirty and they felt it was absolutely necessary. Nevertheless, that was super sweet. I definitely will go back again, for oil changes and other minor maintenance, of course. Plus, how can you not support a family run business that is super nice & friendly?!

German and the rest of the team always keep us rolling.
We come here for all our automotive repair and maintenance needs. We’ve got an older Toyota Sienna that we use a a delivery vehicle, and Auto Analysts always gives our car back in a timely manner, with professionalism, and a fair price.
Wow, they even hook you up with a complimentary car wash. Great service is not lost on this team.

I’ve been going to Auto Analysts for about 7 years now and I’ve been very happy with their service. (First with my BMW 3-​series and now with my Jeep Wrangler.) They’ve always been great about getting to my car quickly, whether it was a simple oil change or actual repairs. Very friendly and professional, and they’ve never over-​charged me or tried to «fix» something that didn’t need repair. My only bad experience was a replacement ball joint that went bad after a day, but it’s hard for me to know if this was a poor install or just a bad part from the manufacturer. But ignoring this one incident they’ve keep both of my rides in great condition.
Overall I would definitely recommend their service (and already have).

Great for an oil-​change if you happen to live a couple of blocks away, but that is about it. Not the place for serious repairs or service if you have a nicer car.
They broke more things on my car than they fixed on my last 2 visits, and even let their shop dog run around in the back seat of my car, nice.