Australian Moving & Storage

I hired these guys to move my stuff into storage. Now I have been trying to contact them for 2 days and no response. I need to get my stuff back. I hope they are still around.

Mark moved me down to Long Beach from Oakland. He is an owner operator mover, so I like that hands on style and accountability. My move was good until his dudes went for beers, they finished the job but it was a nail biter. Good guys but needed to be told not to leave my stuff unlocked in my neighborhood while they ate.
Mark is an experienced mover when my company paid for the move, I even convinced 3 other co-​workers to move with Australian Moving. I was interested in talking about moving me back from Long Beach (laid off, awesome) I called twice inquiring about moving back from Long Beach on my own (without a company credit card) and I heard nothing. I figured I would get at least a call back and conversation. I heard nothing. Mark is good and a born hustler when you got the company credit card.
(HE emailed me and said he was running on tough times. Mark is charismatic and hustles.)

I hired Mark and Australian Moving to move our office in Mill Valley. It was stressful enough with the bosses looking over my shoulder for the months preceding the move, the last thing I needed was flak from my mover! Well, guess what? Mark was awesome every step of the way — from the estimate, to a box drop, even coming back closer to the date of the move to confirm what had to be done, answer last minute questions, etc.
We had some rolling cabinets that we asked if Mark could disassemble and move to a different location — no worries! We asked if Mark could remove several large bookcases and shelving units and reattach them at the new location — no worries!
Mark and his professional crew moved in like ants and quickly, safely and effectively moved our office, made my bosses very happy and made me look like a rockstar all at the same time!
I’d gladly recommend Mark and Australian Moving to anyone that ever asks for a mover!

First of all they are illegal, don’t have a license, technically everyone who has ever been moved by them could get their money back. My lawyer friend looked into it, they had their license revoked years ago.
But before I knew this or would have ever thought to look into it, I used them several times and recommended them to many people. The first time I would have rated them highly since I found them to be fast, friendly, and reasonably priced. However, the last couple times they have proven to be completely unprofessional, cost me a lot of money and a piece of furniture .
First, they scratched the floors of the former apartment (for which I lost an entire $ 1250 security deposit), but claimed no liability, due to a tiny disclaimer on the signed form (read the fine print!!)
Then, while they were moving my things from their storage into my next home, I asked where my couch was. They said they dropped a forklift on it, so it is destroyed. They offered to get me another, «better» couch (it was in poor condition) «off craigslist or through the moving network» (curb? bedbugs? someone else’s couch?).
Since not only had I used them several times, but had also already given them business through my referrals, not to mention been so kind as to pay them promptly and tip well, did NOT take them to court for the scratched floors, and overlooked that they had knocked out a light going down the stairs, I figured when I declined the offer for some random used couch and asked simply for them to reimburse the cost of having to buy another large couch, they would certainly agree. Instead, Mark, the owner, called this «absurd.»
On top of this, they tried to overcharge me by $ 100.
Bad business, very unprofessional, a disappointing lack of accountability, and just plain rude to take such advantage of a loyal customer. I very strongly un-​recommend them now.

I was scheduled to have friends help me move my large furniture items, which were the last remaining things I needed to complete my move. After re-​examining, I realized several pieces were very, very heavy and much-​to-​much to ask them to do, so I called my previous movers on a Wednesday afternoon for the upcoming Friday or Saturday. While they were unable to help me, they recommended I call Australian Moving & Storage.
A quick call to Mark at Australian Moving and he was able to fit me in for an early morning move on that Friday. I was quoted for a two-​hour move and the estimate was spot on. The moving team was helpful, friendly and extremely efficient in getting the job done. I would recommend Australian Moving to anyone wanting professional movers who do the job and get it done right.

Australian Moving and Storage helped me out in a pinch during my move, with great service, great prices, and a smile on their faces. I’ve had my stuff in storage with them for almost 2 years, and it’s been perfect. I would definitely recommend them to anyone for any moving or storage services — Mark’s a really great guy and his team is professional and top-​notch!

Great, quick movers with a great attitude! Treated my stuff with rerspect while keeping a smile on. These guys do a great job for cheap! Dont go to anyone else!

Super friendly, efficient and the price is most definitely right. These guys helped my boyfriend and I move out of our separate apartments in the Richmond/​Pac Heights and into our new Noe Valley place in less than 3 hours. And I have a lot of sh! t. Granted, we helped out, but they really were worth every penny. Helped make a potentially very stressful day much, much easier.

Very professional service. Sent three guys to help me move to my new home. Brought extra boxes for things I couldn’t pack and were extra careful with fragile items. Made the reservation over the phone and everything went as planned. I’d use them again.

Reliable, quick and friendly movers. We had a last minute move and they we able to accommodate us. The price is right too! I would highly recommend these guys!

My roomate & I moved in December and these guys are great for the price. I would use them again.