Andy’s Nail Spa

Don’t bother making an appointment, they do not honor it at all. Awful customer services… besides being dirty. No thanks I’ll pass.

It was really hard deciding to leave a bad review for this salon, since I’ve had good experiences here in the past. I hadn’t had a chance to get my nails done here in a while, since I happened to be in a different city every time I needed to pamper myself. But the time came when I was able to come here. I got a fill with gel color and a spa pedicure.
Let me say, the young lady who did my nails was sweet and knew exactly what I was looking for. Great customer service. When I even decided I wanted to change the color of my ring finger, she happily changed it, no arguments, not even a dirty look or silence. I felt great.
After my fill was done, I was moved to do my pedicure. The small table attached to the chair was dirty and had someone else’s soda in the cup colder. Immediately took away from the clean feeling I love to have when I’m at a salon. I let it go, though. As I was talking with my girl friend who was with me, in mid sentence, she froze. I asked her to tell me what it was. THERE WAS A COCKROACH ON MY SPA CHAIR. Yes. A cockroach. I turned to take a look at the side of my chair and sure as heck, it was there. Eww. I have no idea how I didn’t shriek or freak out. I don’t like causing a scene, and I didn’t want to be rude. I kept quiet and told my friend to just watch the cockroach and if it came anywhere near me to let me know. I was so uncomfortable! Luckily my pedicure was almost over, so I didn’t have to sit much longer. When it was over, I paid a total of $ 57 for fill, pedi, and tip.
Fast forward, 3 days. MY NAIL COLOR STARTED CHIPPING. Are you kidding me? I paid extra for the gel polish to make sure that my nail color lasted long! On the 5^th day, my nail polish was peeling. My pedi was also chipping. Totally unacceptable. Unfortunately, had no time to go back and complain. Really disappointed in the salon’s cleanliness and nail polish quality.
After having this experience, I wouldn’t go back.

Very welcoming. And Danny who helped me did a very good job and it was my first time here! Did my nails exactly how I pictured it.

Super disappointed with this place. After you get your nails done your like «whoa! So perfect!» After a week my nail broke. I got it fixed and filled and after another week it broke again. I get my nails done all the time and I’ve never had a nail break on me. They make them waaaaaaay to thin. Service is great tho

They do a really great job on acrylic nails for a very reasonable price. The only problem is you will wait a really long time. They just don’t have enough technicians to do acrylics and gels. It’s a nice place, the pedi is really great. I don’t think making an appointment helps much. When I was there this weekend as a walk in, there was another woman who made an appointment and she still waited a half hour.
The staff is really friendly and they do a great job on your nails. I like a really classic look on my nails, simple color, oval shape. I’ve seen other women get all kinds of different styles and shapes and comment on how happy they are with it. It’s clean place and the chairs and equipment are nice. You really can’t beat their prices either. So I recommend it but only if you have a lot of time on your hands.

First time coming here to get a full set and I have to say Danny did a great job! Super meticulous to make sure everything is even. Will definitely be back even though I have a love hate relationship with acrylics LOL.

Great designs by Andy, and that’s where the positives end. Overall, they offer truly terrible customer service. After several rude interactions with the staff, I’m kind of over it.
Try to make an appointment before going, walk in service is unreliable and seems almost unwelcome.
In short:
Pros: designs by Andy
Cons: the rest of it

I’ve been living in the city for a while but haven’t ever been FULLY satisfied with a nail shop until now! I’m so glad I decided to go to Andy’s! An older lady did my nails and I was nervous they wouldn’t turn out the shape I wanted but they look great! She took her time which was good, but the person in the chair next to me came after and was done before me Lol. I like that they have music videos playing in the shop, made me feel relaxed. I got full rhinestones on one nail and Andy put them on, he did it fast and they look great. The thing I loved the most was the great pricing! Full set with rhinestones on one finger was only $ 29! This will definitely become my new shop :)

I’m gonna start off by saying that it was my first time here and I really like my gel nails and the girl did a great job. Love my nail color and it looks exactly how I pictured it.
That being said customer respect is a big thing for me. The girl doing my nails (¹²⁄₁₅ is when I was there) was VERY rude to me. I am not one who pays heed to these things as generally I just shrug it off but I’m talking RUDE, like it was to the point where I just wanted to grab my stuff and leave the salon as I could feel the hot tears springing to my eyes. And I am a grown person. :(
I would’ve rated Andy’s 4 stars but took one off for this incident. So yes, I am sad that happened so even though I’d probably go here again because they do their job, I would ask for another person. Otherwise, great place, and I can’t wait to try out their pedicures! :).

Sat and waited for over half an hour. No one said one word to us, asked what we needed or anything. Ended up having to leave because it was clear I would still have a while to wait and it would make me late to an appointment. Disappointed, won’t be back

Andy never fails to satisfy my needs. He makes whatever u want come true. He’s the best at shaping nails. Been going to him ever since we was working at another nail shop. He opened up his own nail shop and ever since I’ve been going to his nail shop. Never really have time to write reviews but he’s so good he deserves it. First off, he’s really busy and is the boss so call in for an appointment. He’s really good at claws, coffin shape, designs, u name it he does it. If u bring in pictures of designs he’ll try his best to make it happen. And recently for their pedicure they added hot stone massage which feels soooo damnn good. Most pedicures are just okay but theirs leave u satisfied for days after. Love it!!!

Decent service. Got a basic manicure. $ 10. Cheap price but like the saying goes… You get what you pay for. Staff were relatively courteous.

I’ve Never been disappointed leaving Andy’s. The best time to go is on a week day 10am-​12. Other then that is always packed! Always. The music videos they play make the time go by faster as well.

Hands down to one of the best nail tech I know here in SF. (Trust me I’ve been to a LOT of nail salons)
Andy is a PRO at he he does however getting him to do your nails is so hard since everyone wants him. if you do call and make an appointment the possibilities of waiting 1 hour reduce a bit, not at all tho. I been coming to Andy for about a year and I think he is just AMAZING but the rest of the team is just OK. I don’t know the name of the lady who does my pedicure but she is also great. I’ll post the name if I’m lucky enough to find her at the nail shop.
3 star rating is bc sometimes they are just rude and don’t greet costumers as they should.
Make sure you are watching as they do your nails because they usually don’t seek perfection except for Andy.

These people do Ok work; however, they don’t honor appointments. You call ahead of time to make your appointment and they don’t start taking care of you after 1 ½. Very dissatisfied with their service.

Great work, were able to accommodate and very reasonably priced. Best piece of advice: Make an appointment and bring a book.
I was realllly needing to get my nails done before a dinner party, so called to book an appointment after seeing the high reviews and close location to where we were. I made an appointment for a gel manicure and pedicure for 5pm, and was there right on time. Unfortunately all the stations were taken, and it wasn’t until 5:30 that I was able to be seated. I was in somewhat of a hurry and some of the other customers waiting were loud and obnoxious so I was a little peeved since it didn’t seem I’d have time for the mani and pedi.
But, after I told them that I’d only have time for the manicure they sensed they’d lose the extra business so told me they’d have both services done at the same time. That was a fabulous compromise and they were swift workers, with still high standards for quality.
The only thing is almost immediately after we came to the agreement that I’d be out by 6:10, they started talking back and forth in the shop with each other for a while in their native tongue, and it seemed like they are talking sh*t, lol! I just find that to be in poor taste, and is the reason I couldn’t give 5 stars.
However, I’m super happy with how my nails look and am glad – even if reluctantly– they were able to accommodate. I made sure to tip both of them well for their work.

Andy wasn’t even done with my nails yet and I already loved him. The way he puts the acrylic on!!! I’ve never had anyone apply with such care. The attention to detail of the shape I wanted was impeccable. Truly a neighborhood gem. I never usually like acrylic because it turns out too bulky or uneven but I love these new set of claws! I almost wanna leave andys name out of this review cuz I don’t want him to be too busy hahaha

I came mainly for my mother in law because she needed a manicure and pedicure for a wedding that she was going to attend. My mother in law’s nails definitely came out pretty decent and she liked it a lot. My experience was sub par…
I sat in the massaging chair soaking my feet in the water for about 45 – 60 minutes. And out of all the massaging chairs that they could have put me in, they decided to seat me in the one that is broken and the bubbling function wasn’t working. Yes, there were plenty of OTHER massaging chairs. I didn’t understand their reasoning. Finally, a man came to do my manicure and pedicure. He did my pedicure and it was okay. But, the manicure was horrendous. He cut me and made me bled… and when he was painting my nails, I had to point out many areas that he missed. His attitude and demeanor towards me was kind of rude and he made me feel like a child.
If I had a choice, I wouldn’t come back to this place.

I found Andy by chance. Was walking on mission and decided to take my old set off because I was very disappointed with the quality and the look, but instead I ended up getting a new set… With a little hesitation cause you can’t always rely on reviews, but i’m glad I did.
If you’re a perfectionist and fickle, Andy is your man. He is awesome! Very detailed, gentle, and takes pride in his work. Tell him what you want and he’ll deliver. I won’t be going anywhere else.

I follow Donna and Andy from another salon
They are friendly and do really good nails I like the salon it’s comfy and clean
This place is under new ownership and it’s awesome
Go get your nails looking good here !!!