Alma & Dulce House Cleaning

alma comes in to clean for me every 2 – 3 weeks. she brings her husband to help, and sometimes they even bring their baby! she usually does a great job. she vacuums, cleans the kitchen, dusts, cleans the bathroom, changes the sheets, pretty much does it all. BUT alma doesn’t seem to clean the baseboards or windowsills — and honestly they could use it! still, i haven’t asked her to do that, so it’s my own fault.
she’s very prompt and responsive with email, but her english isn’t great, so it’s best to keep your message simple when you write to her.
alma is usually right on time, but there have been a couple of timing/​scheduling hiccups here and there — once she called and canceled at the last minute. usually, though, she’s prompt and efficient. recommended.

Just had Alma over today for a house cleaning — we are very happy. We had called several people before, but they flaked. Alma showed up on time, on the day she said she would and did a great job cleaning our two bedroom apartment. I would definitely recommend her.

My partner and I dealt with a broken water heater disaster that left our kitchen wet and in desperate need of some housecleaning. Plus our refrigerator was filthy and in general our place was a mess, including a greasy stove and very disorganized pantry. He called Alma and she was at the house in under 3 hours, working for several hours doing wonders. For $ 60 she cleaned the kitchen, vacuumed our hallway and one bedroom and straightened up bathrooms. On her next visit we’ll have her do our other bedroom and living room (dusty and also in desperate need of cleaning). She is a hard worker and inexpensive. Luckily my partner speaks fluent Spanish because that went a long way.
Gracias Alma!
Bill and Valentin
P. S.: We’ve decided to hire Alma for bi-​weekly cleanings and are excited to have her back.
P. P. S. Updated: The job that she did on our kitchen pantry is truly amazing. She took a disorganized, disheveled, neglected area of our kitchen and turned into something special. EVERYTHING is organized by size. I can’t tell you how much of a difference this makes. Thank you, Alma!

I was completely impressed with the job Alma did when she came to clean. I had hired Teresa’s House Cleaning previously based on Unilocal reviews and thought they did an alright job for the money, but when i couldn’t get a hold of them (as was often the case) i called Alma and she came within 2 hours. I found she did a FAR more thorough job for the same amount of money (80 $ for a messy 1 bdrm). I really didn’t feel like there was anything she missed or didn’t finish properly, she even organised our pantry! Also she is an incredibly sweet woman and i don’t feel in any way nervous about leaving her alone in my apartment. The one downside is the whole language thing, she really doesn’t understand or speak english well, and prefers to communicate through e-​mail, but that seems to be working out just fine.

Alma has been to my house twice now with her helper. I’m pretty happy with her. She’s very prompt and she does a pretty good job. Each time I’ve noticed a couple small details missed such as finger-​prints on the microwave, a dirty paper towel left out, the windex left on the counter, but she makes up for it by doing things like organizing my spice rack and cleaning out the fireplace. I’m going to keep having her come by.
Cost: I have a 2br, 1200 sq ft house. She charges $ 90 and she usually takes 2 – 3 hours.
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If you need your apartment or home cleaned look somewhere else. Alma did an incomplete and mediocre job cleaning our home. We paid her $ 40/​hour– price was agreed upon before she arrived. If I knew I was going to have to empty my own trash, clean around the kitchen sink, and have soap dishes in all the bathrooms left with a layer of soap scum– I would have just paid myself for the effort. I cannot impress upon anyone reading this enough that the reason for Unilocal is exactly this– Don’t waste your hard earned money on this poor service!

Disappointing experience. Basics not done… like emptying the trash, dusting all the surfaces. Maybe alma does great work once you get to know her, but we paid $ 160 for 5 hrs and felt like we were taken to the cleaners.

After reading the reviews on here over the weekend I decided to shoot them an email to setup an appointment. Within a few hours I got a reply back.
Not only did I was I able to get an appointment for the following morning at 8am, she showed up early (7:30). Her work is non-​stop and impeccable. Our two bedroom apartment looks like a whole new place.

READ THROUGH, UPDATED:
Dulche is great, fast, sweet, reasonable — the clean LASTS, and the reorganization ideas have changed my place. She’s been away for a bit, but I hope she returns soon… the dust is taking over…
Update: Alma just finished and did a stellar job on my 5 room place that hadn’t really been cleaned like it should be in about 3 months. In four hours she made it look great, dealt with the recent accumulation of clutter (two homes merged into one) and was sweet.
2^nd Update after 2^nd clean — Alma is good, but not worth the cash. She doesn’t seem to know how to work with hardwood floors, and I’m just not getting that sheen and feeling like the job is COMPLETE and done that I used to get. We’ve decided to try something else.

okay, final update: Dulce tried to charge me $ 150 – 200 for a cleaning, before ever seeing my place. no good. i’m sure she’s good, but there are people who are just as good doing it for way more reasonable prices. my initial rating stands. (read on for historical entries…)
«i’m not proud. as a last resort i emailed Dulce to see if maybe i just had a bad phone experience. that was the trick. she could not have been sweeter, apologized for her broken english, and asked what i needed. please see below for the jerky american response i initially gave. i’m moving her up to 3 stars only because i’m reserving final star-​ness for after her work here is done. like i said, i’m not proud, but hope that all can learn from my obviously jerky assessment. enjoy, and i look forward to getting my proverbial arse kicked when she makes my house look like more than it’ll ever be worth.»
«i’m sure she’s great, however, if you don’t speak spanish, i guess you can’t get an appointment. not very effective, truth be told. next…»

Dulce is awesome. She is an interior designer so when she cleans she also styles! My house has never looked so good. I highly reccommend Dulce.
After Dulce left to go back home, Alma took over and I also highly recommend Alma. She did an amazing job and she is very sweet.

She rocks!

If you need help keeping your house clean call Dulce. She’s amazing. About $ 60 for 4 hours and its like a miracle. They’re so on point. I walked in on them today vaccuming under my sofa cushions, my books are arranged by height and color, my pantry by food stuff. My baseboards are clean! On top of it all she’s nice, reliable, always on time. She needs the work, call her or email me if you want a more detailed reference.
(415) 648‑4036 e-​mail