Alamo Rent A Car

Employee took very good care of us.

Excellent and friendly customer service. My reservation was correct and ready for me. The agent was very friendly, asked if we needed anything else and particularly if we needed special directions. The car was located near the counter, no elevator or escalator needed. Got our choice of car, including a free upgrade. Car was very clean. A low mileage Toyota Camry which performed very well. The return process was effortless. Drove up, greeted by attendant who did a a brief check, noted full fuel, asked if we wanted to use the same credit card, printed out our receipt and directed us to the train to the airport. More importantly, thanked us for using Alamo, wished us a safe and pleasant journey!

I absolutely love Alamo SFO. The customer service reps are great, the lot staff always friendly abs aim to please. Im giving a 4 star because my favorite go to for cars aren’t always clean. I know the fast tirn around needed, but people love clean cars.

I have done most of my recent rentals with Alamo. My experiences so far have been good. My only complaint are relatively long lines at pick up.

Absolutely no problem with pick up and return. Price quoted was price received down to the penny.

Called looking to rent a minivan — they not only had one available, they had all my information from renting many years ago plus a discount left over from those prior days. It took almost no time to make the reservation, and pick-​up at SFO went just as quickly. The van was in great shape and waiting for me to drive away. Glad I chose Alamo.

Super easy process and the car I received was clean and in good working condition (at least for a Chevy.) However, the passenger door was constantly getting stuck and this was very inconvenient. A bit scary too because of the force that was needed to open the door and the force at which it finally flew open at.
Otherwise the service was great at this location and the vehicle was ready to pickup as soon as I arrived (since I had a reservation.)

We flew into SFO every other weekend and usually rent with Enterprise being elite members with them. My sister told me about her Alamo experience I thought I try them out. Im also an elite status with National and didnt know Alamo was a sister company per say. We arrivedinto SFO around 1030pm took the tram to the rental center. I had already paid and checked in online so we had the skip the counter deal. It was great, the gentlemen that helped us said to pick any car within this section and just checkout at the exit booth. We paid for a fullsize but got a luxury car instead. Overall great experience with Alamo and will be using them more often for our SFO trips. Returning the car was just as easy. Keep up the great work!

They did a great job from start to finish. I booked through Priceline, had a nice professional employee check us in and the drop off was organized and easy as well. I will rent from them again without a doubt.

This is the first time I’ve rented a car. The other times it was always someone else who rented/​drove the car during our vacation. Seeing all the problems people have had with rental companies in the past I was nervous and did my best to do research about the car rental companies specifically at SFO for our trip to California.
I narrowed it down and finally chose Alamo for the balance between price and their positive reviews. I went with a standard SUV hoping to get a Jeep Grand Cherokee.
When I booked I also opted to do Skip The Counter so as soon as we landed we literally walked right into their lot and picked up our car.
And guess what it was — a brand new 2016 Jeep Grand Cherokee Laredo. Silver. 1500 miles. Spotless. We were so excited and it was a pleasure to drive.
The return process went just as smooth. Great signage at SFO.
I highly recommend Alamo at SFO.

Five stars, mostly for the employee who helped us, Al. He was so friendly and funny, and took great care of us in a quick and easy manner. If all employees were as helpful as him, this company would be only rental car company in the country.
He saw us coming a mile away — tired and bedraggled after an early flight with the baby. He took great care of us and gave us a great start to our trip. Long story short, he helped us get several drivers added to the car quickly and efficiently. He also helped us upgrade to a larger car after doing a quick inventory of our luggage and factoring in for the other drivers and the car seat.
We were so thankful the luck of the draw got us Al at Alamo.

I am writing this review to warn everyone that there is a MAJOR PROBLEM WITH SMASH AND GRAB AUTO BURGLARIES in SAN FRANCISCO RIGHT NOW.
We wish Alamo had warned us that there is an epidemic if smash and grab burglaries in San Francisco. We stopped to eat at Mel’s Drive In Dinner on Lombard Street at 3:30 PM on 4÷30÷16. As we were eating, a car pulled up on the far side of our rented Jeep, smashed the driver’s side window, stole my wife’s back pack which was on the floor of the front passenger side and drove away. (I later watched all this on Mel’s security camera) All this happened in less than 6 seconds. When I called the police they say smash and grabs are up 350% from last year. The manager at Mel’s told me they average at least 2 a month. When we exchanged the car, the attendant told us we were the 8^th smashed window he processed that day. And he was only half way through his shift. When we returned the exchanged car 4 days later the attendant showed us a minivan she just processed that had the passenger sliding door smashed.
Alamo was very nice and helpful. However, I would have appreciated it if when we rented the car someone had told us that there is a major problem with smash and grab burglaries happening in broad daylight in popular areas of San Francisco.
The police told us that if you rent a car in San Francisco, do not even leave $ 0.50 in your cup holder or a hair brush on your front seat. If the criminals see anything in the front of the car they will break a side window and be gone with it in a flash.

Well, car rental places always scare me but I had a really easy time with this one. We got into SFO in the evening and they had run out of the midsize car that I selected. We ended up getting upgraded to a brand new midsize SUV which I don’t mind at all. The front desk people who help you initially could use some lessons in smiling and loving their life but I understand it’s late. The people who check you in when you return the car are really nice. Thanks Alamo!

When you select «Corolla or equivalent», it really means «Something like a Corolla, but definitely not a Corolla». You most likely won’t get one!!! When we were about to pick up our vehicle, there was only three cars available. It was a Hyundai Elantra, Nissan Sentra, and something else. Another customer saw us eyeing the only Sentra and he rushed towards the car to take it before we got there. It was like Hunger Games and the Cornucopia. Oh well, fair game. You get what you pay for! Alamo was a cheaper option compared to National. I paid $ 93.69 for five days total (final price).
We ended up with the Elantra. It was clean and worked completely fine. It was able to fit four of luggages in the trunk although the description online said it would only fit 2 – 3. This number can vary based on the luggage size though.
Tips:
–Call your car insurance company to see if your policy covers the rental car. I called mine and found out that it was covered so I didn’t buy the insurance from Alamo.
–Check your credit card company to see if they offer free car rental insurance. My Discover card offered free insurance. Just make sure you read the fine print because there is a certain process you follow in order for it to work when needed.
–I don’t think the insurance offered by Alamo covers liability for other vehicles involved in a collision but you should check to make sure.
–If you go through a toll road (i.e. Golden Gate Bridge), you’ll just get charged on your credit card on a later date.

Have used Alamo for many of my trips now from SEA, SFO, LAS, and JFK (Enterprise facility) all locations are great. Service has always been good to great!
Pick up: has always been painless, no excessive pressure to add unneeded additional services. The kiosks are great when you have to go to the check in desks, but what I really love is when you are eligible to check in online and «skip the counter» at certain airports. Then there is zero waiting. Whats makes Alamo special is that they offer this service free of charge unlike other companies (Hertz only offers this service to their Gold Members — why I no longer use Hertz).
Drop off: is extremely efficient. They always have people at the drop off locations with hand held devices to check your car back in. Make sure you return with a full tank of gas. I hate having to go back into the front desk to return my keys like other facilities.
Price: They are one of the most competitive. Even with the airport facility taxes you pay, Alamo always stays competitive with the other extremely low budget rental centers. For the price to value, Alamo has the perfect balance of costs and that is why they win my business.

First thing’s first – Make sure you check in online and print your paperwork before you arrive. They emailed me the day before arrival so we could do this.
After taking the tram from the terminal, you can head straight out to pick out your car. No waiting in line! The attendant checked our paperwork and told us to go to a certain row and pick any car. We got one that was fresh out of the wash, a great condition Nissan. Just about as easy as it gets!
Drop off: We chose a different drop off location by our hotel — O’Farrell St in Union Square. This is a massive parking garage for a bunch of rental companies. Not the easiest to figure out, but there are signs. Once we got to the right place, they checked the car, handed us a receipt, and we were on our way.
Overall, a great experience and I’d definitely use Alamo again in San Francisco.

easy process. I suggest doing the check in online and then using the kiosk. Next time I will even do the bypass the reservation desk. You can do that if you pay online and print off the receipt and some other paper. Pick up was fairly easy. They tried to give us a bigger car for free once we were waiting for the car but we opted not to and thank goodness bc some of roads are a tight squeeze. We chose the Jetta… loved it. Clean, freshly washed, full tank of gas. Had some get up and go to it and was easy to get around San Fran and we also drove up to Napa with ease. The only thing was the AUX didn’t work for my iPod. Luckily we found some good radio stations.
Return was just as easy. Wld definitely rent from them again

Für unsere Kalifornien-​Rundreise haben wir über den Vermittler CHECK24 und MEETINGPOINTR einen Mietwagen bei Alamo gemietet. Der beste Preis, die günstige Tankregelung und das exzellente Versicherungspaket haben letztendlich den Ausschlag gegeben.
Alamo und die anderen Anbieter sind vom Flughafen-​Terminal aus gut ausgeschildert. Von dort geht es mit dem AirTrain, einem Zug, bequem zur Autovermietungsstation. Dort angekommen war leider bei Alamo die größte Warteschlange, die aber von den vielen Mitarbeitern schnell abgearbeitet wurde.
Der Mitarbeiter von Alamo war sehr freundlich und professionell. Es wurden keine unnötigen Versicherungen empfohlen und es gab auch keine Diskussion über die Tankregelung. Die obligatorische Frage nach einem größeren Fahrzeug und Zubehör durfte natürlich nicht fehlen.
Danach ging es entspannt weiter in die Garage. Hier stehen die Autos in sogenannten Choicelines und man kann sich dann in seiner Kategorie das passende Modell aussuchen. Dann noch kurz zum Scannen bei der Ausfahrt und der Urlaub konnte beginnen.
Die Abgabe des Autos war absolut problemlos und entspannt. Das Auto wurde nur oberflächlich überprüft. Aufgrund des Preises und der gepflegten Autos würde ich immer wieder Alamo wählen.

What a great set up. Well that’s if your coming directly from the airport on the tram they provide. In my case we rented a car and came from my uncles house so entering the area for renal cars was a bit confusing. But the workers were very helpful in telling us where to go and helping us get out of the jam.
When we finally parked and got out to pick up our car we couldn’t find anyone around at first, but then one of the workers came over to us and walked us through the self check in computer. All the charges and reservation was correct. The only problem was that they were out of cars in the class that we had reserved. The guy was more than helpful and got me a car right away.
Overall it was a great experience. I see how easy and convenient for customers coming and coming straight to SFO. I will definitely be utilizing this service when I fly into SFO in the future. The rates are reasonable and if booked ahead in advance you could find a really good bargain. Returning was a breeze too and the lady checking the car and checking us out was nice and prompt with our service. Definitely check them out if your flying into town and need a car. And book through costco if your a member!

Great rates, great service, great cars. Everytime I need to rent a car, Alamo has been great and reliable.
Thanks Alamo!

Whoa, $ 58 for 3 days including taxes and fees and unlimited mileage? Sign me up! I was looking to adventure around California for the weekend and got an email from Alamo with «last minute deal specials.» I knew I had to book when the price for a 3-​day rental came out to be so low.
Alamo has become my go-​to car rental place. I fell in love after renting a Jeep Compass back in December with my wife to go on our cross country road trip. 8,000 miles later; returning was painless and no one seemed to bat an eye that we just put on so much miles on their very nice car.
Now, I rented a compact Hyundai. The car had 10 miles when I got it, so it was brand new. The check in was painless. I used one of their automated machines and scanned my license to check in. It was super easy. By the time I was nearing the end of the prompts, a staff member somehow knew to come over and give me directions on where to go next. I picked up my car and was set free.
The car was nice and gave me no problems over the next 3 days as I adventured it around Yosemite National Park. Despite being a compact car, it climbed hills and mountains very well. I declined all additions everything and if you have a credit card, I suggest you do so. Most credit cards will cover collision on a rental car if you pay the entire sum with it. Don’t let them scare you into buying all the amenities you don’t need.
Returning the car was super painless as well. You drive it into the garage, leave the keys… and you’re out of there!

Welch’ ein Unterschied zu Alamo Florida.
Es wurde zwar auf
eine Zusatzversicherung sowie ein Autoupgrade hingewiesen aber das war es.
Kein überreden. Super netter Service.
Das Navigationsgerät war auch eins der
neueren! Was will man mehr. Das Auto wurde wie schon bekannt (üblich) ohne Einweisung
übergeben, aber es stand schon da ohne Wartezeit.
Daumen hoch! Abgabe war auch sehr simpel.