ABC Automotive

William is hands-​down the best mechanic i’ve ever been to. He’s super-​friendly, knowledgeable, fair and honest. Highly highly highly recommended.

I have been a customer for well over a decade and always found ABC’s work to be excellent, honesty and ethics to be superior, and communication and customer service to be just great. They do a fantastic job, tell me what absolutely needs to be done and what options I have when they exist. There’s no hard selling, just good open dialogue and help. I recommend them without hesitation.

These guys are amazing. Went in there on Saturday without an appointment to get a busted tail lamp fixed. Came back after 20 mins and they had fixed it free of charge! He said it was his neighborhood discount, since I lived close by. Who does that anymore? Great customer service. Never going to another place in SF.
Thanks guys!

I went to san francisco and someone broke in my car. I brought the car to wiliam and ask for replace my back window. He says me the price and told me i can pick up the car next day because he had to order the parts. Next day the car was ready and cleand. And the price was very good. Very friendly guy and professional. Its hard to find good mechanics but wiliam is one of them.

William is the best mechanic you will find: honest, effective, efficient. He runs a tight ship and is a pleasure to work with. If everyone ran their business as well as he does, the world would be a better place. If your car needs work done, taking it to ABC will actually demonstrate to you that the experience doesn’t have to be a negative or stressful one. I can’t say enough positive things here, but I will keep it brief. Three more words that come to mind: integrity, mindful, cheerful. Enough said.

I cannot say enough wonderful things about ABC Automotive, William and his staff. I was in San Francisco for a conference. I drove my own car from Nevada, and upon arriving in town my clutch went out! I arrived on a Wednesday and was leaving on a Saturday. I called 3 other garages for help. All said they couldn’t take my car until Monday. I found ABC Automotive on the Napa Certified website. When I called and spoke to the lady who answered the phone and told her my situation, she put me on hold and came back to the phone and said, «Have it towed here». The problem was diagnosed and fixed by the next morning! As a single woman, traveling from out of town, some mechanics would have tried to take advantage of the situation. William was extremely honest, knowledgeable, kind and professional to this stranded visitor to the San Francisco area. I will never forget his generosity and help during my time of need. His shop is clean, organized and professional. I appreciate ABC Automotive so much! Thank you!

It’s a huge help to have a mechanic you can trust. I have been going to ABC for years. William is the best as the others have said. He’s taken me through the lifespan (initial review, maintenance, «the talk» that signals the end) of a couple cars now and always done right be me.

been taking our family’s cars here for about 18 years. trustworthy, honest, friendly, and good work. They are often more expensive than other shops, but I consider the peace of mind worth the extra $ 20-​$ 100 depending on the size of the job. Never any doubt that the work being done is what’s needed –nothing more, nothing less. Still going to them 12 years after moving out of the city to the east bay.

I used ABC Automotive for years before moving to the East Bay, and even then some! William is the best! They do a great job and check with you if they find anything additionally wrong, or if the cost may be more than anticipated… They won’t do any unnecessary work. They also get the job done when they say they will — and they wash your car for you before giving it back! One time I was late for work and not easy to get to via public transportation, they actually were nice enough to take me… Super nice, honest, great work — can you ask for anything more in a mechanic shop?

I’ve been having various cars repaired here for over a dozen years. William and Chris do a fantastic job. Scheduling is always on time, repairs always within estimates. ANd honest: if something doesn’t need to be done, they tell you, and «no charge.» I also take all my cars here for safety checks before long trips, and I’ve never had a problem after work done here. It’s a tough neighborhood, but that’s one way to keep costs down. I’ve tried other places but over time, ABC has been the best by far.

You have found your new mechanic and need look no further!
William is far and away the best and most honest mechanic I have ever known. He and his crew have always been able to accurately and specifically diagnose any problem I have brought their way and if something needs fixing they will fix it, quickly, expertly, and at a fair price. They are kind, courteous, professional and full of integrity.
I have been going to ABC for over ten years and they have never let me down. You would be crazy to go anywhere else. They are the best!

ABC Automotive is AWESOME. How many auto mechanics can you say that about?!?
They are honest, hard working, and WILL NOT try to hustle you to buy or have things done to your car that you don’t need. Will and Chris are super cool and really care about you and your car.
Yes, they are in the Tenderloin… so when you leave your car there and walk to BART to get to work you have to walk through the crazy people and the drug dealers. But having work done on my car by people I trust? I’ll take that walk.

I was helped by Chris who was super friendly and very honest. Doesn’t seem like this place is trying to hustle you. They checked my car out at no charge and gave me straight forward advice. Very satisfied.

I was referred to William Tai (owner of ABC) over 10 yrs ago by BAR when I was going thru a dispute with a Honda dealer for being charged for unnecessary repairs and failing to address the original problem. William personally took care of my car and resolved the issue. He and his team have provided excellent care over the years and although we no longer live in the city we still continue to bring our cars to his shop to be serviced. We fully support and highly recommend ABC Automotive.

I cannot say enough in support of ABC Automotive. They are incredibly honest, personable and professional.
I had taken my car to another shop (Royal Motor on Howard) because my glove box latch was broken. They told me I needed to replace the entire glove box: $ 575. A friend recommended ABC, and when I went there they said I only needed to replace the latch ($ 65).
Service there was incredibly fast and both William and Chris were very attentive. I will definitely return here for future servicing.

My Mazda was overheating and was leaking green liquid. I brought it in and it turns out it was a fatigued clamp on top of the hose. William cleaned the clamp, replaced the fluid and didn’t charge me for the labor.
ABC Automotive is honest, friendly and professional. Had the car been in worse shape I’m confident William would have fixed it at a reasonable rate! He’s a nice mechanic and I plan to tip him for his generosity!

This place is great. I went here last week for new brakes and rotors on my Audi A6 and ended up saving about $ 200 over my initial quote from another high rated garage on Clement (the labor rate at ABC is $ 110 an hour which is $ 10 – 30 cheaper than most garages).
Chris and William were straight forward and honest and the service was same day fast despite my early afternoon drop in. Plus the cost was exactly the same as the estimate (-$ 50 for the current Unilocal discount), rather than +10−15% like many shady garages. Note that the 10% discount on all services listed on Unilocal refers to major milestone services (60,000 miles, etc.) which is a bit confusing and poorly worded but they cut me an additional break anyway so it was all good.
They also told me of initial wear on my suspension bushings and told me the effect and that there was no immediate need to replace them, again unlike most garages which want to chalk up more immediate work.
I can see why my roommate and another friend have been coming here for years and I will be sure to come back next time I need service and I will refer others as well.
Thanks, ABC!

ABC auto rocks!
Honest. Professional. Kind.
William and his staff deserve 4 stars… every time
Thank you William.

Without a doubt William and Chris are the best car repair people I have ever met. I have been going to them since 1995 and have gotten about 20 friends to go to them as well. They kept Bessie, my 88 Jetta running until 2006 when I finally donated her, still running mind you. They have always been clear about what things I need to fix and what things can wait untll another time and they have done a ton of things for free. They are honest, kind and conscientious, now if only they fixed computers I would be set.

William is the best.
They’re honest! Ever had a repair place tell you what you DON’T need? If not — you should go here. I’ve taken a variety of cars here since 94ish. My boss at the time made this recomendation when I needed some work done «He’s been keeping Tommy Turcell going for long past his natural life span.»
On my most recent visit for breaks, I was told «we did you rear breaks, you’ve still got 40% on your front.» Wow — most places would just do them all & charge you anyway, esp if you’re a girl.
I also used the auto body shop upstairs (don’t know the name) and they were great. Didn’t push me to fix other SF parking dings — but did paint them for me so they wouldn’t rust. Touched up some of the dings I said I’d wait on for free!