AAA

Through and through David Collins provides superior customer service. He is thorough, friendly, incredibly helpful and offers true excellence. David has serviced my family members and I for over 10 years. Before him, we turned to his father for our auto-​insurance related needs. Yet another example of deep-​rooted commitment: (1) on David’s part because of the longevity of his family ties to AAA and (2) because we’ve relied on both David and his father for over a decade. We can always count on David. The consistent reliability, trustworthiness, and dependability that define David Collins are of paramount importance and comfort to us. Knowing he is one friendly phone-​call away to resolve any issue or question, is something that grants us all, tremendous peace of mind.

I came down to this office to renew my registration. I met with Deborah and she was extremely helpful, patient and courteous. I had some tickets that I owed and therefore was unable to complete my registration.
A few weeks later I settled the tickets and returned. Deborah helped me again — and once again, she was polite, friendly, and accommodating. She represents what personable and effective customer service represents.
I would give this place 5 stars if they were open on the weekends!

Geico claims that.
«15 minutes could save you 15 percent or more on car insurance»
But in reality after 30 minutes of a strong sales pitch, they would actually have cost me $ 40.00 a year more.
I am sure Geico is a perfectly fine company and offer excellent customer service etc, but why spend 30 minutes on the phone with me when my current policy is less expensive than what you are offering?
AAA has been in my family since the late 1700’s. Well, maybe not quite that long, but long enough where it has grown into a family tradition. However today I received my renewal in the mail and figured I would put them to the test. Save me 15 percent and I will switch.
FAIL.
Thank you AAA for keeping my rates competitive without even having to ask.

They have a map vending machine in the lobby area. Maps are free to members and you just swipe your AAA card and it dispenses the maps you want. We thought that was so cool and way better than waiting in line just for a map.

one quarter and one dime = 15min of SF parking meter time. This is all i could find searching the floor of my car and it was enough, much to my surprise.
11 minutes to renew two registrations and get a new set of license plates. You couldn’t even park and get a number at the DMZ in 11min.

NOTE: THIS IS A REVIEW ONLY ON THE AUTO REGISTRATION DESK!
So I just bought my first car, and I went to AAA to register it, thinking it would be much easier than going to the DMV. WRONG. The first day I went, one of the women working at the counter was incredibly unhelpful and the other one had no idea what she was doing. She sent me away to get a paper singed and told me to come back. Today, I cam back in with the paper and was helped by the first unhelpful lady. She was condescending and also very unhelpful (again), and basically just told me to come back another day. She also informed me that I did not get everything signed in the right place, which was news to me since the first lady told me to do something different. Is this posting getting slightly confusing? now you know how I felt! NEW STAFF PLEASE!
ps. «David» is awesome… he is my go-​to insurance guy and I highly recommend you go to him… just don’t try to do any tittle transfers here!

I’ve been thinking about a road trip. One that involves a super cute boy and fast-​food chain hopping.
With no destination in mind, I thought I’d do some research. I remembered that AAA has free maps and tour guides so I dropped by this location today.
Upon entry, the gentleman stocking the maps greeted me right away and we got to work. 3 minutes later I walked out with 5 maps, 2 tour books and endless possibilities…

WHY did they even bother putting a AAA here? with NO parking?
It’s the AAA… as in, AUTOMOBILES. as in… I’m probably NOT going to take MUNI here.
For serious, y’all…
Let’s just hope this place shuts down, saves OUR membership dollars, and we’ll just head over here…
(OPEN Saturdays. FREE Parking lot.)
(duh, no brainer)

Great «unknown» location for us CSAA members! We can now get our DMV, insurance & travel needs with little waiting! Very friendly staff as always.

on LOMBARD Street corner of @ Pierce Street.
8:30−5:30
open Saturday? NO. and remember .NO PARKING…
not sure why they added another location in this area where their parking spaces fall into an orbital black hole (translation: NO PARKING, it just disappeared around 5AM. Retail stores open around 11AM and are taken up by their staffers/​owners around 10 AM)
give it the experimental 10 months, then they fold it due to lack of volume business. are they thinking the yucksters do it old style travelin vs webstylin? soooo not a good expenditure of 2007 – 2008 marketing budget dollaz.
just gotta say… good luck.