AA Auto Garage Repair

This auto body shop may be the last honest business in San Francisco. Yes, John’s wife speaks very little English, and John’s is sometimes hard to understand, but I’ve had solid work done at this shop, twice now, for a better price than I could find anywhere else. John will often take less than the insurance deductible if you pay him in cash. The work has always been top notch. He is never on schedule; expect him to be a little late. But the quality and price of the work is hard to argue with. After my last job, he gave me a nice 2012 bottle of Kenwood zinfandel: an unexpected customer service touch.

This garage is legit. You can’t have your cake and eat it too. If you want a good price, and a great repair, I recomend them highly. You will not get a computarized estimate, and it might take 1 or 2 days longer than another garage if they are busy. However, you will save a good amount of money. It’s a trade off and John has been great to deal with, and honset!

I found this guy on Unilocal.He seemed nice I dropped my car when he had no cars in the shop he had said he would call me in hour. 2 hours past me and the wife walk around killing time we decided to walk back to the shop and come to find out my car didn’t even get touched. This guy suppose to be certified by the state by checking breaks and your lights on your car. well instead he doesn’t care to check those breaks or lights he looks for other issues he can find to get you on his price. he said I had this issue and my breaks needed to be changed I was looking at around $ 500 to $ 1000 in repairs that where not necessary of changing at this time. I was smart about this I actually went to a shop down the street to get it inspected before I bought the car an this guy from AA Auto was so off he tried to scam me into buying things I didn’t need. Honestly you should pull his state license for robbing people. so after I paid $ 89.00 for having my car checked regardless pass or fail you lose the money. I knew I wasn’t coming back. So i went to San Jose and had everything pass and got my car certified with in 30 minutes. these places in SF are a joke. stay away from this guy!

I’ve been recommending AA Auto Garage to all my friends, it’s time I write them a good review, eh?
I took my car to John (the owner) back in 2009 b/​c some moron on the freeway decided to get out and run across the freeway, which caused a collison of cars (my car was wrecked from the rear). John was able to put it back together as if the accident never happened. He does a great job and he will make sure to take care of everything to meet your requirements/​standards. Best part is: he’s affordable. He’s my to go guy for dent/​accident problems.

Probably one of the most reliable and honest auto repair spots I’ve been to. I’ve been here numerous times and every time they’ve given me an honest assessment and at a much better price than some other places in SF or in the bay area. From, tire replacements, to dent and other damage repairs, they cover it all. I’d recommend making an appointment before going in though as they might be either busy or not available.
Overall, it’s a humble/​small garage and not the cleanest of places but that’s really not a concern for me at all when I want my car repaired. I’ll definitely come back here again as long as they they give me the same excellent service and competitive price that they always have.

I give 5 stars. I disagree with Stephanie W. 100%. John is the owner of this garage and works with just one other person. Because this is a small garage, you can imagine that John works very efficiently and as fast as he can. My whole family (plus extended) come to get work on all their cars. I’ve brought my car several times for minor problems. My last issue was the O2 sensor. He didn’t charge for diagnosis. He checked it out and I was in and out in about an hour and a half. He did leave the garage to go and purchase the part and he showed me the receipt when he got back. Because it is a small garage, John does leave to go and pick up parts and other things himself. Who else is gonna keep his garage running? If I were to take my car to get it fixed at the dealership, I would have to pay $ 175 for them to plug in a damn machine that takes seconds to read. Yeah right. The lady running around with socks… I think that’s his wife. Stop judging. I would be more worried if she was the one fixing your car, but she isn’t. John is. Honest and efficient.

I’ve been fortunate that I haven’t had a major problem with my car in the few years that I’ve owned it, so all of my servicing has been relatively minor in that regard. However, if/​when some sort of maintenance (or heaven forbid, body work) needs to be done, this is one of, if not the first shops I would call.
The guy to talk to here is John, and he’s real nice. Although the shop isn’t overly impressive or large, the guy knows his stuff and is honest. He gets the work done fast and by when he says he will, but he also does quality work. He’s honest and straight forward too, pointing out what my car needs without pushing anything unnecessary. When I had a problem with my check engine light, he read the code and it looked like it was a problem with an O2 sensor. He showed me the reading on it so I could verify the same thing online, and explained the difference between what it should be reading and what we were actually getting on the screen. And even though it eventually had to be replaced anyways (for which he did the work), he didn’t push replacing the sensor immediately. We actually checked to see if it might be the gas cap lining or some other problem first just to make sure that doing the more expensive job (replacing the sensor) was in fact the way to go.
I’m not sure who Stephanie W. had talked to, but I’m sorry she had a bad experience. However, I haven’t had the same problems she’s come across, and to be honest, it’s best to have them run the code for you instead. Otherwise, you’re basically telling the guy what the problem is ahead of time without letting him get a chance to confirm it for himself. I’m sure there’s a liability aspect as well if he gives answers or does work without ever being able to run the code on his own too. And really, does it matter if there’s a lady walking around in socks that doesn’t speak English? To each their own… and it’s not like she’s the one working on my car either.

I’ve been going here for several years and it works for me. It’s not a fancy auto garage repair place, but John, the guy who runs it is honest and will fix your car for a really good price. He has never tried to up-​sell me on imaginary problems, like the place I go to for oil changes. If you shop around, you’ll find that he offers the lowest price (which is how I picked it in the first place). I’ve had a few cars and he’s been able to fix all of them (Honda, Subaru, Lexus, Volvo). It’s a dependable auto repair place, and he seems to get steady work from a wide range of customers.
Yes, there is an old lady who sometimes walks around in socks, but it’s his mom and I think she is sweet.

This place is horrible! Like seriously, is this a real legitimate business?
I pull in and I’m greeted by an old Chinese lady walking around the greasy garage floor in socks. That’s right she didn’t have shoes on! Secondly, she doesn’t speak a lick of English and the owner was no where to be found. So I call the owner and he says he’s going to be here in 10 – 15 min. 40 minutes later he shows up. No apologies. I wanted him to see why my check engine light was on. I already got the code pulled by a friend of mine who fixes cars on the side, but he didn’t have the tools to tell me exactly what the problem was. So I tell the owner what code my friend had gotten and he immediately snaps back telling me that I should already know the answer since I have the code. I explained to him that I was told that the code would need further research since it could be either the CAT Converter or the O2 Sensors. The guy tells me it’s the CAT and tells me to call him after he gets some price quotes. I ask him how he knows without even looking it up and he replies «Why would you fix a Heater when you know it’s the Refrigerator.» In my mind I’m thinking, «OK, so you haven’t answered my question.» About an hour and a half has passed and I’m in the same situation as I was when I got there. Still no resolution, but I’ve lost 1.5 hours of precious time and now I’m in a bad mood.
Bottom line, don’t take your car here unless you want rude, impersonal customer service and a tardy mechanic who answers a question with a question. You’ll thank me later.