A Shine & Co.

Posted hours are 8 to 6. I turned up at 8:25 and waited for 15 minutes. No one turned up. Won’t be going back!

Unfortunately, the service I received today from one of the workers was awful. I left there fuming because of ONE OF the blond women (I’d never seen her there before). She just threw my bag down (containing ALREADY cleaned shoes) amongst the other patrons’ shoes — this was after I told her that I would just come back since I was already running late for work. I would have overlooked their mediocre work and perhaps I would have given them another shot in the future but after this — never again. First impressions are lasting and I’m unhappy with the service I received today.

This place and the people there are amazing and well worth the price (s). I took a pair of leather boots there because the shoe store I had bought them at repaired one boot, and gave a special polish to that boot only; there was a pronounced difference. Rather than make the trek back to the shoe store, I brought them here and the staff worked on both shoes until I was satisfied with the results. So, I came back with an old pair of Danskos and my black leather Ramones high top Converse and A Shine cleaned them wonderfully. This place rocks. Go here.

Let’s just say there was a miscommunication and leave it at that.

These guys ruined one of my favorite shoes. I brought expensive (over $ 400) peep toe pumps to get soles — wasn’t really needed but I didn’t want the shoes to wear out, so this would be mostly preventative.. Instead they NAILED tips to the front of the soles. you could see the nail marks right in the front of the shoe. It’s a peep-​toe!!! WHY would anyone do that??? I compalined, they tried to fix it but the leather is messed up for good. When I complained again, they told me they gave me a free $ 10 shine…
If you care about your shoes, don’t bring them here…

I’ve been using these guys for years and would not think of going anywhere else. They know their craft and go above and beyond the call of duty to take care of every inch of your shoes. The staff is also super friendly and fun to chat with. I would write more but I need to go get my shoes shined!

I normally brush and shine my shoes but decided to take a pair of Alden whiskey bluchers for a Saphir treatment. I dropped them off and stated I didn’t need them for a few days. A few hours later they called to tell me they were already finished. The shoes had a wonderful mirror-​like shine. I plan to take my cordovans when they need more than brushing.
Highly recommended!

Have been coming to this place for a year or two and have never been let down. The bulletproof is my jam and for only $ 15, you’ll be happy that you took a moment to invest in maintaining your expensive dress shoes.
I even go in to get my leather casual shoes done with their $ 10 basic shine.
Happy and helpful staff all day.
I recommend taking a quick break during off hours post lunch or post morning coffee to avoid the lines.
Keep up the great work!

Shinny

A Shine Co at EC 1 does a fantastic job! This small shop is a model of efficiency. Whether you walk in and shine while you wait, or drop off multiple pairs of shoes for repairs and a shine, you will be very happy with the final product. I’ve been using their services for several years and I’m always pleased with the time and effort that the staff puts into the process. They are proud of their work and it shows.

This place is awesome. I have been twice now and they have fixed all my boot problems.
1. They fixed a squeak in 2 pairs of my boots that other shoe places said wasn’t fixable.
2. When i brought my second pair in, there was a miscommunication. I only wanted the squeak in the right heel fixed. When I came back it seemed they fixed the squeak, replaced both heels and shined them… it came to twice what I was going to pay. When I brought it up to them, they only charged me for the squeak.
I have been in retail for a long time and that is good business right there. Although it may be more expensive than some other places, I will continue going here for the good work and good customer care.

I’ve been coming here for years, for all my repairs and shines, and couldn’t imagine it getting any better; but, along came the Saphir Shine. If you want a quality shine, from true shoe artisans, come on in.

Good service, but know that to replace the tip of your high heel it’s 16.50 /​pair.

Couple things to note first:
–I have never actually been to an actual shoe-​shiner NOR have i had my shoes professionally cleaned until I went to this place!
–I am super detail-​oriented and I focus on the entire customer experience.
–My review is ONLY on this particular location, I haven’t been to the others.
Before I came to A-​Shine, my shoes were in pretty bad shape, there were a bunch of scuffs and it lost it’s shine over the years, I’d say my dress shoes were 3 – 4 years old and had NEVER been shined before.
When I came here, they were very courteous and they did an EXCELLENT shine! Wow! My black dress shoes ended up looking like new! and those scuffs were covered pretty well! I am ONLY going to this exact place for my shines.
They really take the time to brush, polish & clean the shoes, it’s NOT a quick job, so expect to be there for a bit. AND it’s great that they take credit card!
I did the second-​to-​highest shine, amazing! I definitely recommend this place!

Great service and convenient location, just really expensive for a shoe shine.

After a long hike up the hill, I tried on my new suit. A long lookie, a head to toe glance the first words out of the sales associates lips «well, maybe it will look better with a cleaner pair of shoes»
How flipping embarrassing.
Hanging my head in deep shame I head here to see if they can do anything with my shoes.
Whiff whiff, buff buff, spit spit, whiff whiff, buff buff!
There! Good as new!

I’ll keep this short and sweet, much like my patronage of A Shine & Co.
If you want a well done, if slightly overpriced shine and you are near Embarcadero One then this is a fabulous place. The employees are super friendly and always professional. In fact, the employees are my favorite part of the experience here. That’s where the word «favorite» ends.
The first thing you need to know is that A Shine & Co is a franchise. All shoes go out to some shoe-​rehab factory where they essentially slap some cheap work down, make it look kind of pretty, and proceed to rape your wallet.
Enter my experience: I have sort of a freakish obsession with Mark Nason boots, which happen to cost well North of $ 400. I wear them until the leather goes out. The boots aren’t cheep but they absolutely OOZE with east-​west fusion style.
A Shine & Co charged me $ 85 to completely re-​build the sole. Fine, I love these boots. Let’s make it a rubber sole because San Francisco eats a leather sole in a matter of weeks. We do love walking here. Totally worth it to rehab my favorite boots.
Where do I start? First off, these are square-​toed boots. Someone squared the sole on the left boot but LEFT IT ROUND ON THE RIGHT. And no, I didn’t have time to leave my shoes for another week and a half so they could be shipped out to god knows where for a simple fix. I let it slide and figured… minus a star. I’ll review them later.
Within two months the front of the sole was separating from the insole. A few days later, the heel simply… fell off… in the middle of the street. Now I don’t know about you but I didn’t find this to be acceptable craftsmanship. A Shine & Co said they would send them back for me and take care of it (this salvaged your third star guys, well done) but I just didn’t trust the work.
I ended up at an Old World spot on Geary, Francisco’s Shoe Repair. The guy doesn’t speak a lot of English but he does what is hands down the best shoe repair I’ve seen in the United States. I’m not saying he’s the best, I’m just saying he’s the best I’ve seen.
What he pointed out here is the salient fact that I feel compelled to leave you with.
When A Shine & Co put the new heel on my boot they started well enough: First they added the wood block then the rubber sole. This was good & normal.
What they failed to do was nail the heel into the wood.
Yes, that’s right, they glued the heel onto my boot and just expected it to stick. If you know even the first thing about bonding agents, wood and plastic are a particularly difficult pair of surfaces to cement. This is why things are still nailed in an era of modern chemical technology.
I have no doubt a cobbler knows this. It’s their JOB to know this. I mean, this is fundamental knowledge to someone in the trade. HOW ON EARTH DID YOU MANAGE TO SCREW THIS UP?
I stress again, this has nothing to do with the actual employees or management at the EMB1 store. Wherever you guys send your shoes though, honestly, stop. See if maybe Francisco’s will take them. I don’t know… just get someone who understands QUALITY to repair your shoes.
The job your outsourcers did was 100% trash and these are fairly expensive shoes. I am not pleased.

Bulletproof! That’s the shine I got on my shoes and I have to say it’s not a lie. It’s their best shine and it’s $ 15 well spent. They were super friendly and spent about 15 minutes on them.
She knew that my shoes were Allen Edmonds on sight and told me about how the company will repair and redye the shoes for the life of them. She was also very personable and pleasant the whole time. I went to the Galleria for the farmers’ market and got a shoe shine as well. I figured their was a line because they were good and a lot of the places in the city do a quick and crappy job.
My shoes look better than the day I bought them. Definitely going back.

Stumbled upon this little shop while taking a break during a long afternoon.
After meeting their extremely friendly owner, I decided to drop off some black oxfords that needed some desperate work to the soles. She was extremely honest and upfront about the work that was going to go into the shoe, and I deeply appreciated that.
Received a call a few days later and came back to see that they had brought my shoes back to life. Didn’t hurt that they added a nice complimentary shine on there as well.
Wonderful crew here, and the work done was spotless.

Best shine I’ve had in town. Reasonable prices. They have 3 levels: Basic $ 7.00 Premium: $ 10.00 and a deluxe for $ 12.00.
I liked that they had multiple people doing shines, as they can get fairly busy. Good magazine selection. Professional attitude and demeanor. They REALLY know what they’re doing, and my deluxe shine involved multiple levels of polishing, brushing and shining.
I went back the very next day, and he took the time and effort in matching the proper color polish to my brown shoes. In fact, I asked for the deluxe and they only charged me $ 10.00 due to the soft nature of my shoes.
5 stars easily.