123 Auto Service

Got me in and out with a tire patch last night at 6pm in about 15 minutes for $ 25. Really nice guys and super convenient for an East Bay commuter. I’ll definitely consider having other work done here.

I just came back again to 123 Auto Service for after a long time. Since I don’t live and work in San Francisco, it was a bit too complicated to bring my car for a service in the city.
However, after receiving an expensive quote from Mini service at Concord for a maintenance, I decided to bring back my car here. Man, I am so glad I did. Mini @ Concord quoted me many things to be fixed. Yet, they did not even tell me that the oil is running super low.
Stephen turned everything into the right direction. It turned out that the car does not require too many things. He told me also that the oil is running really low, and that Mini requires regular oil addition due to mechanical issues.
Save me money, and car is running smooth! Thank you 123 Auto Service. In you I trust

They were so friendly despite how busy they were! My tire pressure light came on, so they went to fill my tires with air for me and noticed one may have a nail in it. They plugged it for me on the spot for super cheap. So thankful!

These guys are great. I’ve been bringing them my 2003 Subaru Outback for three years for everything from oil changes to brakes to a clutch replacement. Stuff that Steven and the crew do to earn my loyalty:
* Good about scheduling even with my slacker software developer hours
* Good at communicating with me: what they’ve found, what they want to do next, how long it will take, how much it will cost, and pictures of worn parts and trouble areas
* Not trying to sell me a bunch of extra services. Instead, they’ve provided more of a prioritized list of stuff that needs fixing now, stuff that will need fixing soon, and stuff to just keep an eye on.

Took the VW in for some work as the car has had some wear and tear. Besides fixing the problems he found old leaks that previous mechanics up in the north bay had missed. His prices were better, as he really knows his way around the internals, and he finished the job promptly. Lucky to have found a good mechanic after coming back to SF. Gave my car a second life, it’s been a few weeks and the car, aside from some issues I left to address later, has been running well.

Stephen is a prince. For the two years I lived in SF, Stephen and his team took care of my VW. Stephen was always thorough in both diagnosing and explaining issues. I learned a lot about my car with their help. They are great about advice and helping keep costs reasonable. Very reliable and trustworthy mechanics. I can’t recommend them highly enough!

I can’t speak highly enough about Stephen. I have an older Lexus ES300. They have a habit of going through coils quite frequently. Its a six cylinder so to replace the «front» coils is much easier and less expensive than the coils in the back of the engine.
I nursed the car from the highway up to Downtown SF and parked it to find a mechanic on Unilocal.Stephen had amazing reviews and was close by. I called him at 2:30, they closed at like 5:30 and he said he would take a look (they werent open the next day) and I had to drive home 400 miles away.
Not only did Stephen look at the car right away, he checked the check engine codes and text message me a print out of what coils were bad. He could have said the coils in the back of the engine were bad, charged me hundreds of dollars more to fix it and I could have stuck in SF until the following Monday.
He got me out the door in 2 hours, car was 100% fixed and it cost me several hundred dollars less than what I could have been charged.
Take your car to 123 Auto Service and talk with Stephen. Honest, upfront, no hassle. Great quality work. You can’t ask for anything more.

Steven was a life saver this morning. My tire pressure indicator came on on the bay bridge on my way into SF, but made it to the first exit off the bridge and whalla I see the 76 gas station. I pull in to check the tire pressure and there is a little shop in the back. Steven greeted me and offered to help see what was up with my tire. He quickly found a nail in my back tire and offered to patch it for me. I was due for an oil change and had been looking for a place earlier this week, so I asked if he’d do that too while he was at it. He did and kept my car there all day with free parking. For getting a flat, this was the ideal experience. Everything was fixed up quickly and for a reasonable price. I will be going back, but on purpose this time.

It’s part of the 76 gas station so the space is small. He didn’t know how to check the engine oil level on my BMW. So, my confidence in his ability is low. He’s probably good for simple oil changes and maintenance. Anything else, I would try elsewhere.

123 Auto Service is awesome! I started going to 123 Auto for oil changes and regular maintenance and Steven & his team are always friendly, efficient and explain to you in detail about what is going on with your car. I recently had tire trouble and they were able to fix my car and get it back to me in the same day I brought it in! I highly recommend their services!

This shop is fantastic! Steven is a friendly and skilled mechanic. He is also the most honest mechanic I have ever used. He has helped me out with repairs on short notice, and the hourly rate is very reasonable. I’ve moved down to the peninsula, but still use Steven for all needed auto repairs and maintenance.

I was experiencing engine trouble (excessive revving) while visiting San Francisco. They were able to look at it that day and replaced a faulty part. They were very thorough in checking everything, and explaining what they did. They repaired my window washer hose as an extra for free.

Great experience working with Steven. He was very helpful and accommodating. While they were working on my car he offered to tackle a remote with a dead battery and stripped screw. I’m amazed they managed to swap out the battery. Saved me $ 200. Thanks!

This mechanic was amazing. Thanks for the help inspecting a used car Steven! The seller told me nothing was wrong and that he just had it inspected. Upon finally agreeing to take it to a mechanic, I took it to you guys, and you did a great job inspecting the car: no hydrocarbons in the coolant„ but there was some strut/​rotor damage, and the brake pads were low.
Plus great pictures and education.
Thanks again!

Best Subaru mechanic in the city. My outback is in good hands with Stephen.

Wanted to write a long overdue positive reference for Steven and the entire 123 Auto Service team. They are the complete opposite of the shady car repair shops out there. They are experts at what they do and run a fair, no nonsense business. Being a car enthusiast my whole life, I would trust Steven and his crew with any/​all cars.

I have never had a «regular» mechanic until now. I have been driving and with a car for 12 years and never said «this is MY mechanic» until 123 Auto Service. This place is AMAZING.
1. The mechanic work is great. But I think anywhere you go they might service your car similar so what really makes this place different…
2.Their service. They really go out of their way for the client. The come in earlier if you need to drop off your car sooner. They stay later if you are running late to pick up your car.
3. They have fair prices. And what I mean by fair is… much lower than their competitors who are probably charging a HUGE premium for THEIR services. I paid 400 for a timing belt change, when everyone else had quotes me between $ 500 – 600.
4. They don’t upwell you if you don’t need it. I hate going to auto shops because I don’t know cars, I know I will be taken advantage of but 123 auto doesn’t. They tell me exactly what my car needs and nothing more. I know this because my car has 100K miles and Toyota has said that I need a bajillion things totaling a bajillion dollars but 123 auto said that my car looked fine and I only needed an oil change.
Side note: Toyota says a Highlander needs a timing belt replacement at 90K. I changed mine at 100K and when they showed me my old belt, it still looked pretty good. Toyota is a bunch of liars!

Thank you Steven for your honesty and hospitality! I felt more than a customer when I came to turn in my VW TDI for a oil change, which is on a German car and full synthetic. Usually I go to my guy in Glendale, CA, but leaving for a spontaneous trip to San Francisco, I noticed I was low on oil. I figured, I might as well do a oil change at somehow who has good reviews and some knowledge about German vehicles.
He checked everything around my car and charged me a very low price. Where can you get hold of something this great? Well, go and see Steven. Thank you, cheers up.

I can’t say enough wonderful things about Steve and 123!!! My clutch in my Audi A4 went out – shocking in San Francisco I know. Anyway, I had to get my car towed. I had no idea where to bring it. Audi quoted me $ 2500… Minimum! So I find Steve through Unilocal! And I call him. Now I also called 3 other places for quotes. One place EuroCar wasn’t event polite enough to call me back they sent a text. Now back to Steve.
He said he could take my car for much less than Audi. And he used to work for Audi (score)! So he gets the car and promptly calls to let me know he has it and then gives me a worse case scenario… Which is still Better price than Audis best case. He then gives the car a through inspection. Fixes the clutch. Replaced back breaks and tuned the whole thing. Still better than Audis price. And she rides like a dream!!!
I now have a great, honest mechanic in SF! Thank you Steve!!! You rock!

I actually have not met Steve in person, but I recently bought a ’11 WRX and I had Steve inspect it for me. Since I am located in Santa Clara, I had the seller (who was in SF) take the car to Steve to get it inspected. We had told him that we wanted to drop off the car around 5:30PM and leave it there over night (he closes around 6). To my surprise, I got a call from him around 8:30PM. I missed his call, so I called about around 9PM, and he actually picked up. He was still at the shop at that time. He spent a good 20 minute giving me the download of the inspection results.
Next day, I called to ask him a few follow up questions. Not only was he glad to answer the questions, but he also insisted that I call him if I had any other questions, any at all. Since I am in Santa Clara, I probably won’t be going to Steve for small things since the shop is so far away. But I definitely recommend anyone with Subaru questions/​problems to consult Steve because he is KNOWLEDGEABLE and he is NICE about it.
5 stars.