1 MOTIV// Mobile Motorcycle Services

Awesome guy and great service. You get what you pay for. They came out to my place and spent the time (over what he billed me for by an hour) to get my bike running perfectly. Also taught me along the way for the next time I had an issue. Absolutely worth the money for the level of service and convenience; I would recommend to anyone for any diagnosis or repair.

After a really crappy day getting a flat on 280 with the flu I finally made it back home about 8pm. I needed the tire fixed to make a DMV registration the next day. Lee came over and plugged everything up. He followed me to the gas station to make sure I was safe to get my tire filled with air. He also was kind enough to check everything was okay the next day. Lee is runs a tight ship, and is just an all around good dood. Highly recommended!

Nice guy, good communication but very expensive. $ 240 for a tow from Marin to Alameda.

am reading all these reviews and they all said lee is great. but theres two sides of a story.
i recently paid the $ 190 for diagnostic and estimate for a bike i own. in which he showed up to where the bike was located. after he fires the engine up for a minute, lee says its best to diagnose the bike at his garage. so, lee took my bike with him that night.
a week later, still haven’t got my diagnostic report & estimate of work to be done on my bike, parts & labor. since i paid for $ 190 for a diagnostic & estimate thats what i expect before anything be done on my bike. when lee was asked about the diagnostic report & estimate, he goes on to tell me about my bike needed to fix. so i asked for my bike back, and he gladly said, i dropped it off tonite. i said ok, then lee said, i have to charge you to bring it back. thats when i told lee, thats bullshit! if you dont drop off my bike tonite like you said. i will come by to pick it up and bringing the authorities with me. in which i did the following day, called the sheriff and told them i want my bike back for he had not delivered the services i paid for. marin county sheriff assisted me in retrieving my bike, in which it had substantial fairing crack damages! when i asked for the diangnostic report and estimate cost to repair my bike, lee says he will email it to me! thats another bullshit, lee dont have my email!
(if you read what his website states, its very impressive!) but not all true! better business bureau (bbb) has no record and (bar) bureau of automotive repair license is delinquent. lee even said that he has 13 years of experience. not true, lee graduated from sequoia insitute in 2011, that was just two years ago.
So, the owner talks about integrity and honesty! But despite all that smoke and mirrors, owner have not delivered what I paid for, in which a simple «Diagnostic & Estimate for repair Report» !. How long do I have to wait for the report? Its been 10 days already! So when you talk about integrity and honesty, get real.
WHERE’S MY DIAGNOSTIC AND ESTIMATE FOR REPAIR REPORT?

Lee comes through! He’s got good humor and high tolerance. He’s good folk, competent, and comes with laudable credentials!
My situation was a cracked rear wheel on a sport bike. I had the bike towed home, ordered a used wheel from ebay, and needed someone to swap it and give me a safety thumbs up. Lee did all of these at a reasonable price and quality, with good attention to my budget. We set an appointment via phone for a day later. Lee showed on time, spiffy in his logo’d coveralls. He dealt with my interrogation with good humor, all the while educating me — the ham-​fisted mech who owns a shop manual.
I will hire him again and encourage anyone else with a motorbike issue to give 1 Motiv a call.

Incredible service. Lee responded to my email and was able to get to me within less than an hour of calling me (timing happened to be right). He was extremely affable, understanding, and very willing to give tips for future stability and ease of use for my [fairly old] motorcycle.
Although the cost is somewhat higher than a shop, the fact that he comes to your location fully armed with everything he needs is very convenient and cuts out the towing cost of sending the bike to a mechanic if it won’t run.
Would definitely recommend, and will definitely call him again. Thanks Lee!

Just got in to motorcycles within the past year when I bought my first bike. I have a Vulcan 500 and didn’t ride i for the last two months. Went to start it up last week and after about ten minutes I finally got it started but it was idling terrible. I was going to try to ride it around a little but the brakes were seized up.
Luckily, I found out about 1 Motiv on the internet and saw that they would drive to me. Pretty awesome when you can’t even get your motorcycle towed. I sent them an email and within an hour I was called by Lee and he scheduled an appointment with me.
When the appointment came they did a diagnosis and found a couple of things that were broken/​need to be fixed. They showed me everything and made me feel very comfortable with what was going on. I asked if I could stay and watch and they said sure and showed me how to change the oil and the brake fluid.
Lee and Derrick were very professional and helpful and made sure everything was clean and running fine before they were finished. The price seemed pretty comparable to most other places but they came to me and they worked their butt off to make sure it was perfect. The bike hasn’t run this good since I bought it.

If I could give these guys 6 stars I would. Here are all the things that made 1 Motiv so great
— Lee is incredibly knowledgeable and diligent. I have two bikes that haven’t been used in a couple years and had all sorts of problems as a result. He dug in to all the areas, explaining why the problems existed and what my options were. He has an integrity that seems to come not only from his character but from someone who is trying to build a business.
— There was more that needed to be done than Lee first quoted me. He passed through the cost of the extra parts but did all of the extra labor for free. He also had to come back several times because of parts that needed to be ordered and finding additional problems that couldn’t be identified before the bike was running. Again, he didn’t charge me more for all of his additional time.
— Finally, there is an undeniable convenience of having someone come to my house. Saved me a lot of time and expense transporting the bikes.
I recommend 1Motiv without any caveats!

I was looking to buy some tools to install my bar end mirrors on my Triumph Street Triple. I am sure I could have used regulars tools, but the install recommended a set torque. While I was at the Auto Store I mentioned the tools were for my bike. Lee just happen to be there and he told me about his business. We chatted a little bit and he stated he could come over immediately to install the mirrors. This saved me money on buying the tools and time. Lee came to my house and quickly installed the mirrors. He also threw in an extra service for the bike that should have been done during the 600 mile service. The hourly rate is a little high. However, the slight difference is made up by Lee coming to your home and no set work hours like a local shop. Thanks for the great work and professionalism.

Lee was great to work with. Extremely professional and knowledgable. My bike is running better than it has before and the best part was that I didn’t even have to leave the house. I agree with the other reviewer in that this is not the most inexpensive way to get your bike serviced, however, I have no complaints whatsoever about the job that was done and would not hesitate to these services again!
Thanks Lee!

Lee was very professional and outlined everything really well. Got my bike running smooth and even threw in extra services that were above and beyond what we agreed upon. He was incredibly patient and happy to explain to me what he was doing. Very responsive to communication and up front about everything.
Overall they may not be the most inexpensive way to get your bike serviced, but you’re paying for the fact that they come to you and are willing to do so at hours well beyond when your local shop closes. For me, there’s a lot of value in that.

Lee got my 24 year (1987 Yamaha Virago) old bike up and running which took patients and persistence. He professional and a man of his word. I highly recommend Lee for any bike repair.
Duane

Lee was great to work with and timely. I sent an email on Thursday night around 9:00 p.m. and received a call 20 minutes later. I couldn’t believe the quick response and professionalism! I had doubts about working with a mobile repair guy, but now I’m completely sold on this company. Would recommend the service to anyone with a motorcycle.

Fantastic. I sent an email Sunday morning and heard back within 15 minutes, had an appointment booked for the next day after which my scooter ran perfectly.
Lee called to say he would be 10 minutes late, BEFORE he was late. (If you know the difference, you appreciate the difference.)
He was friendly, optimistic and didn’t give up (my lil scooter was being quite difficult). He’s a hard worker, organized, technologically savvy, and experienced.
He’s my go to guy from here on out when it comes to things with two wheels and motors!

Lee came by and was very punctual.
Which is huge for me because I’m also punctual.
He had all the tools needed for the job. I too wish he had the manuals but I had a PDF file so it was cool.
Lee was committed to making sure my bike started. He didn’t leave until after midnight. Making sure I was satisfied! That’s huge.
Excellent customer service! I’ve already informed many about his services with glee. Good job Lee.

Great service and a good reliable and honest person to deal with. I was helped by Lee who came over to my home to repair my 1981 Yamaha XS 1100 bike and he took his time to get my bike up and running. I highly recommend this business as a whole and they are mobile and will come to you place of business! I will definitely do business with this company again!

Skip it. very super-​professional prices, yet very amateur. he was working on my bike but didnt even have a manual or know where to connect things. not worth it… skip it.
i got my bike running for ¹⁄₅^th the cost he suggested. didnt install parts he said he would, and even billed me for them in the receipt. Turns out i got it running and many of the parts he told me were broken work perfectly.

Charged twice the rate and double the time a professional mechanic charged for the same service the next time I had it done. I learned this after the fact the hard way. Beware. Shady practices.