Price Self Storage

Customer service is great. They are always very prompt and attentive. The units are clean. But be careful of the pricing that is advertised. They have the right to raise the monthly rent on 15 days’ notice. I have had my rent raised twice now in slightly more than six months. And they require you to come into their office to personally sign a notice to terminate your contract. Therefore I would not recommend this place for a long term storage option or those in the military.

I had a GREAT EXPERIENCE with Price Self Storage in Santee. Customer Service was great every time I was there… thank you Annie and Omar! It makes a difference! Clean and nice facility. A little over priced but well worth it since my items were kept safe and I had no problems. Oh, and ask about their referrals reward ;-) AWESOME!

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Terrible customer service, today on 7÷9÷2015 we move our furniture into one of the storage units, I and my wife had to hire movers to bring the furniture to the storage as I am disable from neck and back problems and is having surgical procedures therefore I cannot do any physical work. We used Two Men Will Move You it was priced well and they did a great job, the moving contract gave us 3 hours to move from the house to the storage unit which was only 7 miles away they got to our house by 930 am and loaded and got the storage facility by 1133 am plenty of time to unload by the allotted time on the contract but we encounter a problem when we had arrived the lock on the unit was faulty and would not unlocked it took the manager 30 minutes to try and get the lock off, this led to the mover s going over by 15 minutes which still is charge a whole hour of 56 dollars. We did not put the lock on the unit it was the manager who had done so when we had went on the 29 of July to acquire the storage unit, she offer to put the lock on for us but when I went into the office to inform her of the extra cost for the movers, she try to say that we asked her to put the lock on trying to put the liability on us. I told her that the storage facility was responsible and that they should have to pay for the extra cost or credit for the storage rent, instead I was told that I was lucky not be charge for taking the lock off she called the regional manager who first decline to refund or credit. So I told her that I would take them to small claims court, she called the regional manager again and told what I had said he offer to only pay 30 dollars I stood my ground with him when he talked to me on the phone I refused and demanded the whole amount he said that he would reimburse the 56 dollars and then said that maybe the facility wasn’t right for me and I have to find another storage facility. If I hadn’t had to argue for 25 minutes I would have accepted the 30 dollars even though they were clearly at fault I had planned on using the storage unit for 6 months at 150 a month that 900 I would have paid if they would have just credit me on the rent they would still have made 844 dollars. This is stupid business when I first got the unit I thought it was a great facility and told my Sister about it who needs a storage unit and my Sister in law and few more people, because they will offer a truck and driver for no extra cost needless to say none of them will be using Price Self Storage of Santee.
After being told by the reigonal manager that we needed to find a different place and telling the manager on this site i would be out giving 15 days notice they tried charging to my account 14.40 which was not authorized by my wife or I for any automatic payments, we had to call the bank which put a stop payment yet when we went in to retrive the lock the person at the front desk did not say a word about the charge of 14.40 which they claimed is for uncolleted storage rent, very sneaky way to run a bussiness! They make you buy a lock which is 15 dollars then after you move out your stuck with a worthless lock, what a scam it should be included in your storage rent with as much as they charge and they still never credited the 56 dollars as they said they would do, then even after being to move out and they had 15 days noticed they tried to still charge very bad customer serivce.

The price is really good with also knowing your stuff is secured. The experience I had here was Great the property with every floor and outside units was always clean with nice elevators and stairs to use was clean the bathroom was always made clean with paper towels and toilet paper. The best part was the customer service very helpful and was very patient with me to get the right storage unit for my needs thanks again price storage.

Had some issues, but management worked them out!

I got a good deal on my storage, as well as a FREE (no strings attached) truck to move my stuff. Someone drives the truck to you, you load it, and they drive it straight to your storage spot. Not sure if this was a one-​time deal or not, but it was a huge life-​saver for me! THe manager is extremely friendly, as is Claudia, the young woman also at the front desk. (I“d actually called the wrong location but ended up using the Santee Price Storage on her friendliness and helpfulness, alone. You sold me, Claudia.) The place is extremely secure– manager lives onsite– full camera coverage, and the place is immaculate. IMMACULATE. Accessible, clean bathrooms are available when you’re spending more time than you’d care to at your storage space. I recommend this company and this location highly.

This is (still) one of the newer and cleaner storage facilities in town — and is often cheaper than many other places. They usually have some kind of move-​in special and free use of a truck (for 4 hours). The facility is located in a quiet residential area, is near places to eat, and is very easy to get to from anywhere in Santee. I have chosen to store things here several times — even when there were other facilities closer to where I lived — and would be open to doing so again (depending upon their current prices, what they have available, and how far the drive is from wherever I’m coming from).

Nice storage unit. Friendly staff. It just sucks not being able to go in after 7.