North Park Transfer & Storage

On the verge of a cross-​country move, I reached out to 4 moving companies for estimates. Two of them were CRAZY expensive and all except for North Park provided an estimate only – if we were over on weight, then the price would go up. We selected North Park because of the binding estimate (make sure you clarify what it is that you get) that Warren provided. We also had a coupon for some free boxes, which we used for our wall art and such.
This was our first move that was not across town, so I did not know what to expect. Warren turned us over to Carla and I must say that the whole process was pretty smooth. Carla, Nacho, and all of the movers were wonderful. Everyone was relaxed and efficient. I have NO complaints about anyone not absolutely busting their hump while on the job!
We also are grateful that this company did not nickel and dime us. They only charged us what was fair and needed (we needed a shuttle in one location but not the other).
Now, to be fair, a couple of things got banged up in the move. Our refrigerator got a ding, one chair pad was gouged (it’s going to be re-​covered anyway, so I’m really not worried about it), and glass in one picture (out of 27) was broken. The picture was our fault – we did not pad it correctly. And if we were not going to put magnets on the fridge, I might have put in a claim for that. But honestly, it was no biggie. Everything they loaded made it to our new home. Everyone was great to deal with, even accommodating us when our arrival date changed.
I think with a big move like this you need to have perspective. Had we done it ourselves, we would have had WAY MORE stuff banged up. Plus the stress of having to load and unload.
We are happy with the job done, with the price paid, and with the folks that we dealt with. I would use them again if we move in the areas they serve. (But please, no more moves!)

I researched moving companies to move my belongings from San Diego to Georgia. Long story short despite a signed contract, my belongings arrived 4 days later (after I had to give the driver my address mind you). It was a major problem because I am retiring in a few months and had a limited time to meet my belongings in Georgia. I had to arrange/​pay someone to receive my goods for me and I won’t know until June whether or not all of my belongings arrived safely. The parent company Stevens Worldwide Vans is refusing to give me one dime of the $ 5961.00 I paid.
Save yourself grief, use another company.

After my house sold and before I had made any plans, I received a cold call from a rep at North Park Transfer. I arranged for a free estimate. Originally planned for the following week, Warren, the estimator, called and made arrangements to come over a little earlier. He arrived promptly, even a little early, and provided a thorough yet relatively brief explanation of the process and associated costs. Afterward, I did a little online research and decided to stick with them, not even bothering to get any other estimates. Warren advised me to pay according to the time length of the job as opposed to by weight, as this would be more cost effective. This turned out to be so true.
The two movers, Renee and Richard, arrived promptly, making a courtesy call to let me know of their arrival about 30 minutes ahead of time. They were friendly, professional, and very efficent. They had obviously been working together for awhile, as they made a great team, each one doing their part. They moved quickly and the whole job took less than 7 hours, including 3 – 3.5 hours of driving, more than 2 hours less than the estimate, saving me money.
I would definitely use them again, and plan to, as my soon-​to-​be-​wife and I plan to buy a new home and move again within the next year or so.

When the guy came out to my house to do the estimate, I emphasized the fact that I would have to put my stuff into storage. I was given a choice of $ 100 worth of free boxes or 2 months free storage. He suggested I take the free storage, which I did. He then asked where I was moving. I wasn’t sure but said I thought I was moving to Fallbrook. He said they could just adjust the mileage later. He wrote on the estimate that my destination was Fallbrook. A few days before I moved out, I got an email with a new estimate. This one said I was moving my stuff into storage as opposed to moving to Fallbrook and was charging approximately $ 250 more. This $ 250 charge was related to the «free» storage. I thought it was a mistake only to find out on moving day that they were sticking to the second estimate. The one I never signed. I refused to pay it and reluctantly (after much time on the phone) they agreed to move me. When I moved into my new house a little over a month later they said «well you know we have to charge you double mileage.» This of course was never mentioned to me earlier. I paid it just to get rid of them. By the way, they dropped my vacuum cleaner about six feet off the truck. They banged up the walls of my new house and apparently dropped my model cars because they were pretty broken up. Not a good company.

We are very pleased with the move so far. We had a 3250 sq ft house that was packed up and will be in storage in Santee for a few months until we purchase a new home in Texas. From the time Warren came out to give us a quote, through the administraive process with Judy, then ending up with Jeremy and his crew of PJ, Dalton and Garrett — everything has gone smoothly. Jeremy and his crew were fantastic!!! They packed up the whole house and loaded all the contents into the vaults for storage with care and speed. They were friendly, professional, efficient and honest. They worked full days with only a short break for lunch. We have moved 6 times and they were the hardest working and most careful workers we have ever had. I would highly recommend North Park Transfer and Jeremy and his crew.

This company did an excellent job for me. I was a little nervous about moving after having bad experiences in the past. North Park came out to give me an estimate which turned out to be very accurate. The day of moving the guys did a great job of wrapping up all my furniture and were super careful when they moved it. Not one thing got scratched, dropped or broken. They were very professional and friendly too. I highly reccommend them and would definitely call them again if I was still living in San Diego.

All in all, a very credible job. The crew chief was very personable and customer friendly. The first part of the move– move out of my condo– was a challenge because of the distance of my apartment from the elevator, and of the elevator from the truck. The company probably should have sent a crew of three instead of two– that’s my biggest issue with them– they did not send someone out to spec the job. If they had, I’m sure they would have assigned a crew of three.
The helper who came along with the crew chief seemed more interested in where he would park his car than in the job. He was also a bit overly chatty.
That being said, the crew moved all of my stuff without one single item damaged. They lost a power cord to one of my tv’s, but ultimately found it and returned it to me quickly. I was impressed and pleased by that.
On the arrival end, a new helper arrived who was fantastic. He and the crew chief got everything in the house in businesslike fashion.
So, again, while I wouldn’t say it was the best and easiest move I’ve ever had, the crew did a good job and delivered everything in excellent condition where it was supposed to be.