Horsman Automotive

I have been coming to Horsman for years after being disappointed by others. The crew at Horsman has not only never disappointed me, they always leave me impressed. Friendly, prompt service. Great prices with no add-​ons or attempts to sell you anything you don’t need. And they always explain the work and point out things that I might not be aware of in maintaining my car. When my son needed a new transmission, I brought him to Horsman, and they took great care of him in record time. Love them!

Very nice guys. Explained the problem and are honest. People you can trust.

We have been coming to this shop for years, they are great and the turn around time very fast.
They are a place that we can trust, we have gone through many mechanics until we found these guys. The customer service is very good, we always get service with a smile. We needed new breaks and a smog, unfortunately they couldn’t fit us in that day so we ended up going to a smog shop in front and it worked out great.
Thank you for the great customer service!

Been coming here for about 5 years now and this will be the only place I will go to get my car fixed!!! Great prices and they don’t pressure you to get things you don’t need A+!

I can’t say enough good about this company. They are AAA approved have an outstanding team and keeps our family’s cars in top condition. They are fair and honest about a real world time line to replace or repair something that is nearing the end of its useful life. Amazing staff and will continue doing business with them years to come.

I manage a fleet of vehicles and use Horsman for service. They are very fast, very competitive on their prices, do it right the first time, and best of all HONEST. I know cars well and they have never tried to sell me something I don’t need. They have serviced everything from small cars to diesel trucks for us. The shop is clean and professional.
We especially like working with Pete.

I took my 4 runner here to get my tire fixed. They were referred by the Costco tire shop. I tried taking my tire to discount tire of Santee but was told I had to buy a brand new tire because it was too close to the tire shoulder. But Horsman fixed my tire for $ 20. I know it would have been free if discount wasn’t so shady.

I’ve been taking my families cars here for a few years now. They’ve always fixed it right and the maintenance has been great. I’m going to continue using them for the foreseeable future. Very happy with the service.

These guys have saved me money by telling me NOT to fix my car because it wasn’t worth it. Enough said.

I cannot recommend Horsman Automotive enough. Their service is beyond exceptional every time and this weekend was no different. I dropped my keys off in the night key drop and even though they didn’t have the right parts they went and got them and had my car ready before 11am. They are always trustworthy and reliable. I have moved from East County to North County to South Bay and no matter how far away I move I always come to Horsman.

Finally, I found an honest mechanic to work on my car. They didn’t try to hold me hostage with a bunch of jibberish charges. Plus, they finished earlier than expected (not hours later like dealerships). Goodbye Mossy!

Horsman Auto is very reliable and they stand behind the work that they do. Pete and Billy are professional and the shop is clean with a nice waiting area. They have done a lot of routine maintenance for me as well as helping to bring an older car back to life. Best shop around! See you there!

Very fast and efficient. I was in and out in 20 minutes! Awesome. I will be bringing my car here to get smogged from now on.

I can’t find fault with these guys ever! They’re fast and thorough and reasonably priced. Even this last time when they weren’t able to reproduce the rough idle symptom I’ve been experiencing with my 93 Ranger, I can’t help but love them. Intermittent problems like these are hard to reproduce and Horsman did everything they could and their customer service skills are impeccable.
I first heard about Horsman years ago from a friend in Santee who told me he and his family use Horsman exclusively for all their vehicles. I’d been having pretty terrible time finding and using auto shops that gave me the cheapest quotes for a job. When I started using Horsman I was blown away. I tell everyone to use them. Even my father, who is a capable do-​it-​yourself car guy and also loves disagreeing with me, even he now uses Horsman Auto exclusively.
What else… The whole place is very clean… 10% discount for AAA members… I want to find a flaw but I’ve never seen one.

Always happy! I know I can trust them!

Honest mechanics are hard to find. I have had the lives of several used cars extended, (including one in the shop today), by bringing our cars here. Because of their great workmanship and honesty you can count on the shop to be busy, busy, busy but they will try to fit you in and get to your car as quickly as possible. The crew is professional, courteous, honest and hard-​working. Prices aren’t the lowest but they are reasonable. You are getting a good deal because your car will be fixed right the first time. We currently own cars built in 1996 and 2000 still running because of these guys. Can’t say enough great things about them!

My neighbor has been taking their RV there for a couple years now and kept telling me how great they were. My buddy got a new RV and called Pete to bring it in for a full look over, they were super friendly upon drop off and had no problem letting us leave it in their secure side lot for a couple of days until service was over. Great place for automotive service.

I took my truck to have the air bag suspension kit changed out to standard. They allowed me to purchase my own kit & they did the labor. They fixed the AC line for me on the house since the truck was up anyways. I usually worry that since I am a girl that I will get ripped off… Didnt happen this time! I feel good about the work they did and feel that the 1 ½ hours of labor was fair. They didnt try talking me into other stuff that needed to be done and THAT I totally appreciate! I will bring both of my rides here for future work.

I live in the South Bay and I made the effort into coming out to Santee because the reviews on Horsman Automotive were amazing so I figured I couldn’t go wrong coming here.
I applied for the Consumer Assistance Program (CAP) which will provide you with a $ 500 check to have repairs done to your car if its not passing the smog check due to emissions related problems.
When I came to drop off my car, they told me they would need to have it for two days. Such bullshit! I called the previous day, they told me to bring it first thing in the morning and they would have it for the entire day.
Later that day, they called and informed me on several things wrong with it but the main issue was the catalyst converter; with the labor, it would just bump me over the $ 500 limit. So, I had no choice but to listen to them and go with whats most important to stay within the price range.
While I was out roaming Santee, I looked up different prices for a catalyst converter and they range from $ 90 to $ 180. When I looked at the receipt, they were charging me $ 274.31. Bullshit!
Then, the labor came out to $ 239.31. Really? You have to charge me almost the same as the item itself? Come on, ridiculous.
I really believe they ripped me off and tried to maximize the $ 500 check with as little labor and parts. I’ve heard from several people who have gone through this route that have had the mechanic really help the customer maximize their money by doing as much mechanical work as possible within the budget.
On top of that, the guy who was helping me out was rude. I noticed and heard how he conversed with other customers in a much more friendlier manner.
I should have stayed local.

This is the best Auto Shop in San Diego in my opinion! Pete is awesome and the most honest mechanic you will ever meet.
I have been taking my all my cars here for over a year and they are always prompt, polite, fair in pricing and most of all HONEST!
Women, trust Pete and his team to take care of all your auto service needs!