BumperDoc

I went in for a windshield chip repair. He fixed my chip perfectly at a great price! And so fast. I walked in and was out in less than 45 minutes. I was very impressed with how nice the service technician was. His shop is clean, too. I highly recommend this shop for the crack repair. He even fixed another tiny ding I had that I didn’t know about at no cost.
I will be back if I ever have another windshield chip in the future. I am glad I found this shop on Unilocal

I actually drove from city heights to Santee bc of a groupon I bought since they just opened a few weeks ago. And the service was so great if i need to ill drive out of my way again. Fast and friendly. Being a girl, especially a younger one, sometimes you get treated like you’re dumb and I didn’t get that even for a second! Amazing deal, amazing service! I went for a rock chip in my windshield and i cant even see it now. I have to look really really hard. Great place!

I spoke to Buddy (the manager) on the phone and scheduled an appointment for Saturday, ⁴⁄₉ at noon. I show up on Saturday at noon and the business is closed with a sign on the door stating they would be closed until ⁴⁄₁₁ due to a change in ownership. No one called me to let me know they would be closed. So I call the business and leave a voice message thinking they would call me back to reschedule my window tinting appointment when they open for business again.
I didn’t hear back from anybody so I called back on ⁴⁄₁₂ (when they were supposed to be open again) during their normal business hours and no answer so I leave another voicemail.
I didn’t hear back AGAIN so I called again on ⁴⁄₁₈ and left another voicemail and of course I haven’t heard back yet.
I had already purchased a Groupon so I kept calling so they would refund my money back UGH.
I had spoken to Buddy a couple times on the phone before, and he reassured me I would be well taken care of despite the change in ownership… Right.
Please beware and do not purchase a Groupon for this business.
I’m extremely disappointed because I was really looking forward to getting my windows tinted by this place because they got such good reviews.

We needed to have a couple of small windshield cracks repaired so my H asked me to do some Unilocaling and find out if there was a place near us that had good reviews. I remembered seeing several Groupons for windshield repair recently so I started with that, describing to him what the deals were and where they were located. We narrowed it down to two places for me to check Unilocal reviews of. I checked this place first was so impressed by the reviews I didn’t even bother to look at the other one. The Groupon was $ 26 to repair 2 cracks of a quarter size or less, just what we needed.
I didn’t call ahead because we had planned to go to lunch at the Gillespie Field Café which is not too far from BumperDoc and a place we enjoyed going occasionally so we weren’t exactly sure what time we would get there. I think we got there about 2:30 p.m. and without an appointment or even a call ahead they had our vehicle pulled in to the work area and were working on the cracks within 5 minutes. I was impressed with how polite the workers were from my first contact. Instead of ignoring me and waiting for someone else to find out what I was after, there were two different guys who asked me if they could help me and the minute I said what I was there for, one guy said let me take a look and came straight out to the truck to look. They directed us to the lobby area and probably had us out of there in half an hour from when we arrived. The Groupon covered everything and we never felt that they gave us any less good service because we were there with the Groupon instead of cold cash.
I would not hesitate to recommend this place to friends, even without the Groupon.
One thing that impressed my husband that I didn’t even notice was that they have a big sign on the wall behind the counter that itemizes the cost of their various repairs so there can be no question what it will cost you and you can practically do your own estimate just by looking at that sign. I had taken a picture of the lobby so when he told me about this after we got home I looked at my picture and could see the sign. Fortunately the photo was good enough I was able to enlarge it and add it to my pictures for this place if you want to refer to it. The guy we talked to, Buddy, said that he was only going to be there for 3 more days and then it would be under new ownership or management, I wasn’t sure which. I can only hope that the people that take it over do as good a job as Buddy and his crew seem to do.

I would recommened this place to my firends and family. Great customer service. Professional and friendly. My service was estimated to take a couple hours, it was completed in a little over an hour!

1^st time here and I’ll definitely be a return customer for all my auto needs. Owner Buddy honored a killer deal for tinting my ’16 4Runner. They also knocked out a window chip repair at the same time that I am very pleased with. Great customer service, extremely quality work in a timely manner. Taking my Lexus there next week for the same thing. While waiting in their very nice lobby, 4 customers came through to pick up their cars (tint, body work, dent & glass repair) each expressed how satisfied they were with the work. It’s clear these guys have great workers resulting in satisfied customers.

Buddy took care of my Lexus. It looks great. The guys killed it! Got it done quick too! Thanks Buddy!!!

Seriously, very unprofessional. No i didnt have a terrible experience, but it certainly wasnt anything i would go back to. I had my windshield repaired, only problem, it wasnt repaired. Even while working on it, the guy was finishing and told me they cant actually completely fix it and they arent responsible if it becomes worse. Classy.

Before you decide to head on down to bumper doc for services, search around first, I called a few places to get estimates on window tinting for my new automobile. But I actually saw there advertising on groupon and called ahead and spoke to buddy (owner), he mentioned they will honor the groupon and I would just pay additional, which was great. The price was reasonable. This place location is easy to find, right off the freeway literally entering and exiting. Very convenient. As entering for my appointment, Doug was very nice, informative of what I needed to know, didn’t try to market any other services because that’s gets annoying.
But anyhow you get to choose shade color levels for the tinting, there tinting is lifetime warranty guarantee.
They gave me estimate of 3 hours max. In waiting area, there is TV, coffee and water, and WIFI but you have to ask for password. Luckily I didn’t wait long, the job was complete in an hour, Doug let me see the final work in progress in the open warehouse which was cool, and reassuring, the work was being done by women. They did a really good job and he let me inspect each window to ensure I was satisfied with the service.
I did another service sadly a rock hit my windshield on freeway, they repaired it but it not the same which Doug explained in detail of it. If you are Seeking auto collision place I would recommend them for window tinting and windshield chip repair, I can’t speak on behalf of other services they offer, but check it out yourself.

Absolutely excellent!
I called earlier in the week to make an appointment for the upcoming Friday for window tinting on my ’16 WRX after reading the great reviews here. When I brought the car in, Doug walked outside to greet me and go over what would be done and quoted me $ 145 for the back 5 windows, limo tint with lifetime warranty. He took the time to make sure any question I had was addressed and was very courteous and friendly. I left to run errands, knowing that he’d call when the car was ready.
Less than an hour later, I received a call from Doug, letting me know my car was done and ready to be picked up. I was a little in awe of the speed in which they did the tinting! When I arrived back at BumperDoc my car was parked outside and looked fantastic… Stellar job!
Anyway, I’d definitely recommend BumperDoc for your tinting needs and given their quality level of service, wouldn’t hesitate using other services they have available!

Bought the groupon deal for window tinting. They did an awesome job on my car. will take my other cars there when the tint i have on them now goes bad. Great service and was done in the time frame they gave me (about 2 hours).

I took my car to them in 2014 to have the windows tinted, and they did a great job, great people. The in 2015 I took my car back to them for right side panel dent and door jamb dent. I was very undecided on where to have it fixed, but their customer service took me back there. All of the staff are kind, knowlegable, and pleasant to deal with. I picked up my car and it looks terrific. It was even washed and waxed and looks just beautiful. I would recommend them for dent repairs and window tenting too. Thank you Kyle and Buddy.

This place was great! First off, they were $ 1,000 cheaper than the second place I went to for an estimate! Easy decision! Second they finished everything in the time fame they gave me and my car looked great. They also have rewarded my return business as well. Highly recommended for any type of auto body work.

I went to them to get the front bumper reattached, they started off very nice. They took my info gave me a quote and said they would order parts and call me. call me? Never came? So I called back and oh yes we will order parts and call you. Caled me back, not! So I stoped in again, oh yes I’ll order the parts and call you. Ok. . Gues what no call and I checked to see if they had the right phone number again! So I tried again called them said who I was what I needed ect ect. I’ll order the parts and call you on or be for Monday, guess what no call on Monday or Tuesday or ever? Servce? I guess they don’t understand or care, 5 times I tried to get this fixed. So I called Chrome Collision in Poway made and appt went in and the fixed the problem right then, and they did not have to order parts or call me back. Maybe one star is to high for bumper bozos!

Ok… so I won’t go anywhere else. Customer service is outstanding here. Buddy the owner is great. I have continued to come back here because they are the best. I have had all my vehicles tinted here, fixed my windshield, and had my car waxed here. I tell everyone about this place.

Rad service all around, from dent repair to detailing, my car has gotten the works from these guys and I couldn’t be more grateful!

I bought my FR-​S in 2013 and at the time the dealership had licenses plates sent directly to them to be then then handed to me. During my first scheduled maintenance they felt compelled to «Help me out» and installed the front license plate mount which required 2 sizeable holes to be drilled into the front bumper (painted). They didn’t realize that I had (in the trunk) a specialty relocator and would never want to drill holes in the front of my car! (Who would do this to an FR-​S?!)
Of course the dealership felt it wasn’t an issue which they could resolve, citing legal requirements to install the plates. A few months later for my birthday my wife decided to cover the cost to have it repaired. I went to approximately 5 Collision repair shops, every one of them advised that the cost of repair would be $ 1000 or more and take up to 5 days. They indicated repainting the entire front of the car including the hood was needed.
A friend recommended Bumper DOC for a repair as he got repair done for less than half the price of quoted collision shops. He said the process was easy and the owners work with customers directly so you don’t feel like just an ATM machine. At the time this specific shop (in Santee) was unknown to me so I tried the Kearny Mesa shop first. Got a quote and met the owner in the process. I was blown away when he explained it would take 1 day and cost $ 350, but of course ! was more than a little skeptical so I sat on it for a few weeks, at which point I decided to pull the trigger. By this point I had found out about the Santee location so I brought it in and met Buddy, this guy was just as Friendly, polite and professional as the owner of Kearny Mesa. Before I even had a chance to explain that I had already got a quote he said it would be $ 350 and take a Day or less to do, of course my wife paid them and the work was done.
I was shocked by the result, it was a flawless execution, the paint match was spectacular, there were no issues and event put on a custom emblem to replace the stock one for me. This was finished on January 21^st of 2014.
Flash Forward to March 23^rd 2015 (more than 14 months later), I have always been religious about washing my car by hand, I hate carwashes and avoid them at all costs. This car is a bit more than a daily driver, its a Street Modified Class SCCA Car which I race around in Southern California venues. The day of a large national event the car was filthy, I hadn’t driven it in a few weeks and that night would be required to put a bunch of sponsorship decals on the paint, so I decided to drive through a new touchless wash about 4 blocks from Bumper Doc. The car wash seemed to go fine until I walked around to wipe off the excess water and noticed that a huge chunk of paint was blasted off the front-​end. I panicked a bit and drove directly over to show Buddy, not even remembering who I was told me it was covered if he could just have the car for a few days. So about 2 weeks later I brought the car in and left it for 7 days (more than he needed but in my eyes didn’t want to inconvenience him), not only did he fix the car, he hand washed it and fixed a dent in the lower splitter (definitely was my fault). BumperDOC and owners like Buddy are a rare breed of service related businesses who care more about customer satisfaction than the bottom line. Not only will he get my business forever, I will make sure I recommend his shop to every person in need of his type of help.
Thanks guys!

This is where you need to go! See Doug or Kyle, they accept all insurance and they know cars.
Great for all general body repair!

I had a 40 foot ladder dropped on my car by the guys installing my solar. Luckily the dent was pretty small. I’ve used bumper doc before and I use to service them when I worked at enterprise. I have always been impressed with the quality of their work and how efficient they are. And let me tell you I’ve seen body shops majorly screw and spend months on repairs.
Needless to say, it was done a day earlier than they estimated and came back perfect. Kyle (I think his name was?!) was super nice! I’d recommend them to anyone. And the last time I used bumper doc even insurance adjuster was impressed.

Buddy, you’re a gent. Thanks for calling me to confirm my last minute appointment for this morning. I am such a fan of good customer service and he gives it very well.
I brought my 4-​door sedan in on a Groupon I’ve been dying to use for tint. He walked me through very patently and explained what’s legal and what’s not. I settled for darker on the rear windows and lighter on the front ones just to be on the safe side.
He quoted me a time about ~2-​hours and it should be finished up.
Thanks Buddy & staff @ bumper doc!