Allstate Insurance: Jim Kelly

in my somewhat ancient life of 66 years, i have dealt with many insurance companies over the years. jim kelly and his staff are the simply the «rolls royce» of companies, period. jim is the coolest guy around, and «the gang» actually make insurance (which can be the most tedious thing on the planet) fun… between birthday cards, personal «how are you calls», a constant flow of email, and yes, even cookies at christmas, makes it a joy to «work» with these exceptional people. out of a possible 5 stars, i giving them a 10…:-)

Jim Kelly and his Staff are some of the best people I know. Anytime I call to make a payment or ask a question about my policy they are always so nice! They recently helped me review my policies and found some gaps in my coverage. One of the agents provided me with a quote for Renter’s Insurance, it was really affordable and even helped me qualify for a discount on my Auto policy! I would definitely recommend the Kelly Insurance Agency to all my friends and family.

I had a water leak that damaged the carpet in the living room and cabnietry in the kitchen. And Kelly Insurance got everything fixed with one phone call. I would give them 10 stars if I could.

I have recently purchased insurance from Nathan at Jim Kelly’s
Insurance. He provided a timely response to my requests. I could clearly see he appreciated my business and was willing to work hard for me. He has always been available when I call. I immediately felt this person and the agency were a business which focuses on honesty and integrity, and go above and beyond to meet and exceeded my expectations.
It is refreshing to work with a group that is relational rather than transactional. I truly felt that he was on my side and cared about me not just my business.
I have also talked with Mr. Borden in regards to Life Policies. He was very informative and never did I feel pressure to buy his product. I feel like the Jim Kelly agency are my friends looking out for me.

9 years ago when i got a landlord’s policy from them– they were fine. But ask for a simple thing to be done, like adding my newly hired mangement firm to the policy (Jan 2014) they wont’ do it. They take all the information but dont’ perform and deny that i called. Gergory Kelly says that their e-​mail via Allstate doens’t always work — therefore they don’t get my messages all the time. They deny i ever called them. I cancelled the policy at June 1, 2014 — and they kept it on the books until 7÷7÷14 — now they are demanding more money and have sent me to a collection agency — they lie and are too lazy to do their work.
Yes, they will sell you a policy but will refuse to do anything afterwards.

We got a great quote and wonderful customer service. They made going through the process so simple and easy and answered any questions we had. We ended up moving to Texas, they gladly offered to help us through the process of changing over our policy. All around great costumer service!

Was recommended to come here to get a quote on insurance. I left with a renters, auto, and life policy! The prices were good, but what really got my attention was the staff. Everyone was professional and extremely friendly. I got great service, they treated me like family. They really embody the «good hands» motto. I am so happy I went with them.

I recently was in the need for some commercial auto insurance. I was referred to the James Kelly Agency by a friend. When Greg gave me the quote I thought he had left off some coverages. His quote beat my current carrier by almost $ 600 a year. And he increased my liability coverage by $ 200,000. Highly recommend calling and at least getting a quote. They are so friendly and helpful. One call can save you hundreds a year.