If you want to see what deliberate indifference to customers looks like come to the store right now. The guy behind the counter you’re down there is keyboard and ignore you.
Kevin G.
Classificação do local: 5 Santa Rosa, CA
Very helpful and knowledgeable staff! They even tolerated my rambunctious 4 year old well. Thank you!
Katherine S.
Classificação do local: 5 Santa Rosa, CA
Fantastic customer service! The staff is super patient and has a tremendous knowledge. They give you the plan that works for YOU and not their cash register :-) HIGHLY recommend!!!
Mary C.
Classificação do local: 5 Santa Rosa, CA
The service in this store is so much faster and the process so much more relaxing than the 4th Street store. Nelson Lee was very efficient and helpful, and provided all the information I needed to make an informed decision about a new phone and plan. I recommend this store highly, and Nelson in particular.
Darlene G.
Classificação do local: 5 Santa Rosa, CA
Thanks to Tam, he did a great job in finding an unusual error on my I Phone. He was professional, friendly, and answered my questions in a way one could easily understand. Thank you Tam…
Jeff D.
Classificação do local: 5 Santa Rosa, CA
Got a new smart phone today at this independently owned store(not owned by Verizon). Robert, the young man who helped me, was a real pro. Very knowledgeable and he explained things very well. It’s a real pleasure to do business at this little gem, which is not as crowded as the zoo that is the 4th St. Verizon store,
Victoria C.
Classificação do local: 4 San Francisco, CA
Great customer service by Tam! He took great care of us as we were changing plans, answered a hundred questions without fatiguing. I recommend!
Mikki P.
Classificação do local: 5 Santa Rosa, CA
This store is the best in town, and seems to have slipped under the radar. Never crowded, has great staff, very well informed, etc. I always buy my phones here now, as I’m really fed up with overcrowded slow service elsewhere.
Karen D.
Classificação do local: 5 Santa Rosa, CA
I can’t say enough my experience in this store getting a new phone! Tam and Bill were so nice, so helpful. Customer service was definitely a priority over pushing products! Tam is to be commended for his assistance, and friendliness-sales without attitude-a model which any salesperson could aspire to! I look forward to future interactions here and will tell my friends…
Roberta V.
Classificação do local: 5 Palm Springs, CA
Do not hesitate to do business with this store. This is some of the best customer service I have experienced anywhere in a very long time. Especially lucky to get Tam’s help. He is extraordinarily knowledgable, courteous and patient. I feel very luck to have this as my local store. I’m new to Verizon but this is a GREAT start. Tam has been amazing with his support.