Valley Tire & Brake

I love this place. I’ve been going here for about 8 years. They are very trustworthy. I had never felt taken advantage of. If anything, I feel like they try to save me money whenever possible. They also have the convenience of free loaner cars.

I was an hour late for my appointment– I got it wrong. Buzz still got me in for my new tire installation same day and I got my car back in very good time considering my scheduling error. I am very grateful.
This is my 5^th visit at Valley Tire and I am always impressed and pleased by the service. Brake service is also superb. The tires are a good deal.
Manning the sales counter, Buzz and Steve are professional, personable and clear. Plus, you get a wheel alignment along with the tire install. A VERY enticing (and sensible) offer. Got my last set of tires at Valley, too. Having a loaner car while the work is being performed is super convenient!
I am taking the time to write this because excellent service, quality and value should be recognized. Thank you.

They said over 60 bucks to look at my brakes (don’t gimme a brake…*rim shot*) and quoted 518 for a pair of brakes and rotors on a 2000 Camry. I knew this was ridiculous. Called and got quotes around 360 everywhere else. The older guy at the desk also wasn’t friendly.

I have been taking my old truck here for awhile for oil changes never really had a problem. Then i bought a new used truck took it in had the brakes done.
The price was high but i had them do it anyways.
Was told i needed new shocks and struts and got quoted $ 1200 made an appointment to get it done in the meantime got a second opinion because i know what they cost and what it takes to install it’s a pretty simple job. Glad i did Because the new quote i got was for $ 760 dollars $ 400 plus cheaper for the same shocks and struts plus it was an itemized quote prices labor etc. Needless to say i definitely didn’t have them do the work not for $ 700 in labor to install. (What a Joke They need to realize grown men have an idea of what things cost probably not my first car.)
Even after i got my brakes done was never given an itemized receipt i just wanted to look at what i was charged for what?
So even after all this i still decided to use them for oil changes i had never had a problem with them before so i take my truck in after about ten minutes they come and tell me i have synthetic oil and they and that it will be $ 120 for an oil change so i say no problem. After another 5 minutes they come back in and say that i have an aftermarket skid plate and they can’t get it off and that there is no way they can change my oil. That i should take it to 4 wheel parts they can get the skid plate off and that they would probably charge me $ 200 being that the skid plate was so complicated.
So i took my truck and left, thought about it for about 2 weeks thinking wow i have to pay $ 200 every time i need to change my oil. So i decided to crawl under my truck and look at this complicated Skid plate I figured if i could get it off i could have them change the oil for $ 120 and save myself $ 80.
It took me about 5 minutes to remove it it was only 4 bolts I couldn’t believe it.
I was so pissed off i definitely wasn’t gonna take it to them to work on now.
The question is why didn’t they want to work on my truck? Was there a note in they’re computer not to work on my vehicle because i didn’t bring my truck in to have shocks and struts and cancelled my appointment. (keep in mind this was a week prior to me bringing it in for the oil change)
Or are they really that incompetent that they couldn’t remove 4 bolts like every other skid plate. I was there to spend some money that day beyond an oil change like i said i bought a new used truck so was gonna flush the transmission & change the rear differential because i didn’t know when it was done last.
The bottom line is they have lost a long time customer i will never use them again and wrote this review if you don’t heed the warning you can find out the hard way !

I have been dealing with Valley Tire and Brake with my 2002 Nissan Frontier Pickup. VT & B handles my oil changes, tires (with rotations) and all of my repairs. The Frontier has been dependable so there have not been that many in the 11 years I’ve had it (4 or 5). The staff is always cordial and friendly. The work has been flawless. I appreciate the access to a free loaner car for as long as the work takes.
I trust Valley Tire and Brake to do the work on my vehicle and I’m not afraid I’m being ripped off. Years ago, for me, having a go-​to mechanic I trusted was almost as important as a good doctor. I feel comfortable bringing my vehicle to them.

I brought my car in after an oil change place suggested I get some break work. I never trust these guys so I went to Valley Tire. They not only quoted me a price that was $ 200 less expensive than the other place, but I got to drive one of their loaner cars for free and not miss a day of work. They got the job done within a couple of hours and were a breeze to deal with. It’s nice to find honest mechanics! We will be back.

Awesome! Very professional and efficient. I received several quotes on 4 new tires and Valley Tire had the best price. I was pleased at how quickly the turn around was and I even got a rental to use while they were working on my car.
I have also used their partner company Valley Oil Change and I found the same polite, efficient service. I would recommend both of these places to everyone.

Absolutely love this place!!! I’ve had the most amazing experience having my Honda Odyssey worked on… Everyone that works there has provided the highest standards of customer service and have gone above and beyond to make me a satisfied customer… Mike, Buzz, Logan, Eric and the rest of the amazing staff definately need to have the word spread that they are the best at what they do… Thank you for the loaner car and the rescue with the tow truck that you so graciously paid for when my car broke. Thank you for working with me when I had no money and finding a way to get me credit to get my car worked on… Thank you for throwing in the free headlight to keep my family safe. You guys are awesome…

I have taken my cars and trucks to Valley Tire & Brake for years now. They are fair, knowledgable, and honest. I have purchased several sets of tires and had rotations, flats, brakes, rotors, and front end work done. I’ve been happy with every transaction. They give sound advice, excellent service, communicate in a timely and clear fashion, provide loaners, and finish on time. I won’t go to any «discount» or chain tire stores because in the long run VTB is clearly a better value.

I have been dealing with VTB since 1990 and have had NOTHING but first class service every time. Back when they where the only shop offering loaners. They might not be as cheap as Big O, Les Swab and such but there service and knowledge counts for alot to me. Don’t really want some kid learning to do expensive wheels on my dime. I have sent friend after Friend to them and have NEVER heard one bad thing from any of them. Johnny is just like his father that started the company. And comparing someone to John McGill is the highest praise I could give anyone. Completely honest and caring people. If you don’t need brakes they’ll tell you so. Unlike some other places previously mentioned. The fact that Eric and Buzz have been at the front counter for YEARS tells me alot about the place in itself. No place is perfect but this one is as close as it comes.

Consistently have great service here. Always pleased when I leave.

Very knowledgable about tires, and tire performance. Friendly and professional staff. A little more expensive than other locations in town but you get what you pay for. I was very pleased with the performance tires they reccomended for my car! They have free loaner cars also which is nice. I still take my acura and subaru to specialists for mechanical work, but for tires they are a good place to go.

BUYER ALERT… CHECK THE DATES ON THE TIRES YOU JUST BOUGHT AND HAD INSTALLED FROM VALLEY TIRE AND BRAKE … I just bought tires from them last year only to find out from my mechanic that two of them are bald, one is splitting, and the dates on the tires I purchased from VT&B are from MAY, 2000. They put 10 year old tires on my car and I paid top dollar. In other instances, I took my vehicle in for minor repairs and once was called back with a $ 2,000.00 estimate to replace parts that my regular mechanic confirmed did not need to be replaced. This had happened twice before, and I ‘shoulda’ checked it out with my mechanic before authorizing expensive repairs that I now know were probably not necessary. My family and friends are DONE with these guys. IF YOU LIKE PAYING TOP DOLLAR AND TRIPLE THE LABOR COST ON QUESTIONABLE REPAIRS, THEN TAKE YOUR VEHICLE TO VALLEY TIRE AND BRAKE. THEY WILL ‘BRAKE’ YOUR BANK and you may be driving a car with unsafe tires.

I came here in 2009 because my truck failed smog. They replaced the catalytic converter. They were pricey, but my truck passed smog. 2 Years later my truck fails smog again. I brought it back here and they replaced the catalytic converter for free. They didn’t even charge for labor. It is nice to see a mechanic stand behind their work even if it wasn’t their fault that the part failed.

Fast and friendly service. Air-​conditioned waiting room. Yes. Thank you.
I’ve been getting both tires AND brakes at VT for many years and would most certainly recommend them to anyone I like… Because… if I don’t like you… What do I care about your tires?

My past 2 recent experiences at Valley Tire were not good. The first time I was told that they recommended a certain set of tires, and never really mentioned any others. These things were EXPENSIVE… like $ 1400 for a set of 4. I did it, and after about 8,000 miles the front set were almost bald… I didn’t drive aggressive either, we’re talking normal driving. When I came back, I was told they should have lasted longer, but oh well sorry. Sorry? How about a new set? Nope… they were out of warranty. So, I wanted to get a new front set of tires. I couldn’t believe it… what did they recommend again?! The same set! Hell no…
So I went with a less expensive pair, and I was met with resistance… they finally did, and after about 5,000 miles I started getting road noise and hollow sounding roar/​thumps. I took the car in to my mechanic for a service and mentioned this, and they told me that the NEW set of tires are starting to split. WHAT?! They are under warranty, but frankly I am not going back. I will either use my mechanic shop who also handles tires, or go try Mcleas Tire down the road from Valley Tire.

The best tire shop in Sonoma County, as far as I know. Not the cheapest, mind you, but not overpriced, either. Fair, and excellent work. They will give you free rotation and repair for the life of your tires. They also do car repair work, which in general has been good work for a fair price. Free loaner cars, of course. Very nice, honest people.
Paul.