Splash Express Car Wash

I usually come here. Yesterday I parked under a tree that leaked tree sap on my hood. Jose came to the rescue! They ran my car twice. Then Jose came out with tree sap remover and checked the entire car, removing all the sap. Jose is the man!

I went today to get a car wash and the attendant failed to notice that the car in front of me had a bike rack on it. The manager ran out just as the car was pulling into the car wash and told him he had to back up which meant I also had to. I proceeded to back up as the attendant watched me. The gate opening is small and the poles are hard to see. I backed into one as the manager and attendant watched and did not say or do anything. I don’t know if it’s because they just didn’t care or don’t know how to speak English. The manager did not say a word but instead answered his cell phone and walked away. The attendant simply came to my window and said «damn». If you enjoy language barriers and attendants that don’t know how to do anything other than ask a basic question and press a button then by all means go here. All of this would have been avoided if the attendant did his job. Then again it’s hard to press buttons all day. Do not recommend this place by any means.

They used to be good, but their brushes are too harsh on paint. Also, my passenger mirror came off after the air dryer blew it down. I don’t recommend this place at all. Free vacuums aren’t worth it for the long term problems your car’s paint job will undergo.

Attendants use brooms before the car wash? Must mean the equipment does not do its job. Dryer area very dirty — just look out your window — makes you think that the equipment that touches the car is never cleaned. Supposed to be an express car wash. Processing speed very slow. Took at least 10 minutes to get to the tunnel entrance and I was the third car in one of the lines, and then another 3 minutes or so before car pushed out. This is not the meaning of express.

Splash car wash on Santa Rosa Ave is one of the best stay in your car, car wash in Santa Rosa. The best thing is you get to use their FREE high pressure vacuums after your car wash.

Fast and easy to use need to update the blue and red hanging cleaning cloths missing and torn off

First, the good news. Yes, the vacuum is free and powerful and I don’t believe that my car was scratched.
This is not a brushless wash, my front license plate was bent outward by the heavy wash curtains. There’s no effort to dry your car or wash your windows upon exiting the wash and the air dry comes up a bit short in the drying department.
The attendants will brush your car before entry into the wash, but completely missed the recessed area surrounding my rear license plate. However, there was no argument when I went back :45 later. They did re-​wash the car.
Give it a pass…

This place is horrible. First of all, I had to wait 10 minutes to actually get into the wash when there was literally one car in front of me. That part really didn’t bother me much. The worst part was actually in the wash. My car was in neutral like it’s supposed to be but somehow the car in front of me stopped and I had to slam on my brakes in order to not rear-​end it. If I wasn’t looking I would have hit them. I’d even be okay with that because I get it, mistakes happen and the wash could have just messed up. My problem was with how I was treated. The guy working there treated me like I was stupid and shook his head at me, sighed, and asked rudely if the car was in neutral. I said yes and he looked at my dashboard to double check as if he didn’t believe me. So I was still pushing the brake until I was sure that it was clear and I could go. Another worker came up to me and asked me to roll my window down and was totally rude, again as if what had happened was my fault. Overall the customer service was bad as I don’t enjoy being treated like I’m stupid and the wash was just ok. Definitely will not be back to this place.

I have been using Splash for a couple of months now. The wash wasn’t always perfect but it was good enough. The penultimate time I went there it was a mediocre wash. They might as well have waved their scrub brushes in the air for all the good it did my car. (I am referring to the hand pre-​wash given before the actual drive thru wash begins). In addition I always always tip these guys. Well this morning was the last time ever. My car which is white came out with black pieces of something all over it. It’s now a polka dotted car. I’ve never been thru a car wash in which my car emerges dirtier than it was. And given that I take my car here at least once a week my car wasn’t that dirty to begin with. I have cancelled my account. What a disappointment. I wasn’t expecting detail quality but a modicum of cleanliness is not too much to ask for.

Great car wash for the price. The «better» wash was only 9.95 and did an amazing job. Even when the lines are long these guys are always quick. Added bonus… Free vacuum use with purchase of wash.

I’m not sure what major problems could come up during an express car wash experience…
I have a white car, and when my co-​worker saw my car they said it needed some serious love, so I took it out to Splash recently. I’m glad there was an automatic service because I prefer sitting through a machine wash rather than waiting for people to hand-​wash it…
This is my first car, and this was my first car wash!!! Going on a weekend in the middle of the day kind of guaranteed a long line, but they alternate taking cars from two lines, so I was fine with just waiting in my car and relaxing to some nice sunny-​day music. The wash itself was cheaper than I anticipated. They have three options of Better, Best, and Ultimate. The ultimate was $ 12.95, but I honestly think I’d be perfectly fine with getting the «Better» option next time, and that’s only $ 6.95.
When you first head in, there are people who scrub down the front and back bumpers (and I think the tires?) of the car. From there, the carriage/​machine does everything. Once you’re done, there’s also a free self-​vacuum center with multiple stations around the corner. Score.
Overall, I was happy with the prices and the experience, as well as how beautiful my car was afterwards, so this is my go-​to spot for car-​cleaning in Santa Rosa!

Pretty good exterior wash but they don’t clean wheelcovers very well. And, even if you pay extra to have the tires cleaned, they don’t clean the wheel covers. Also you have to do any inside cleaning yourself. I much prefer Mission carwash.

My second visit was much better than my first. They honored my coupon and my car is clean. I’ll be a regular from now on.

⁹⁄₁₄ update. I called Splash and got a call back within minutes. The gentleman who called me offered a full refund or a free wash, so I opted for the refund. He said the machine actually tells you to drive around to get the tire dressing after the wash. I do not recall the machine saying this, but it could have.

They advertise they are the largest car wash around, but only take vehicles less than 7 feet in height. Also, no dual rear wheel vehicles.
That would have been fine, but the clerk had to be rude as if I had personally offended him by having a larger vehicle.

Taken my car to Splash Express since they opened last year. Went last weekend, and am still thrilled with the service. I also used their vacuum self-​service this past visit, and it was very useful, given that I’m on the road a lot. I was particularly impressed with my first visit last July when they put some duct tape on an exposed fender, and kept water out. Thank you very much for the easy set up, and am encouraged by their water saving process. Nowadays I don’t get the car washed very often, but I I enjoyed the friendly atmosphere at Splash Express. I will definitely go back again.

Not what I had expected. During construction of this place they had a large sign visible from the freeway stating «worlds tallest car wash.» I was under the impression that this car wash would be able to accommodate tall vehicles, why else would they advertise how tall it is? Well that is not quite the case, I showed up in a box truck just to turn around and drive away as I was instructed by an employee that they cannot wash anything larger than a pickup truck. A few weeks pass by and I decide to give them another shot, this time arriving in my pickup. I pull up and I am motioned to turn around as an employee walks up to tell me they cannot wash dually trucks. Ok. I have tried this business twice without success. Why have a sign stating «worlds tallest car wash» if it can only wash the average vehicle. Do people really care how tall the building is that houses the typical car wash? Their advertising is misleading.

After checking out the Unilocal reviews on this place, I decided to give it a try as it is cheaper than Mission and has unlimited use of vacuums. I reaaaaaalllly want to give this place more stars, but the main attraction… the wash, wasn’t any better than a quickie wash at a gas station. My rims were still pretty dirty and there was noticeable dirt and bug marks left. The dryers did a decent job of drying my car… but there was still a lot of water left.
I feel if the pre-​washers were allowed a few more seconds on each car to get the rims clean and a few more seconds on the dryer… these issues would be corrected.
The vacuum stations are nice and you can use them as long as needed. I had some stubborn dog hair in the back of my car and this was quite useful.

I am so happy I found this place. It is leaps and bounds better than Mission Car Wash and a LOT less expensive. Yes, it’s not a hand wash, but my car tends to come out cleaner than at Mission.
The only reason for 4 and not 5 stars is twofold: It’s a little tough to get to and the last couple times I went all the vacuum stations were taken so I had to come back later.
Otherwise, thumbs up!

This place is awesome! Not only do they provide great, affordable car washes, they also recycle their water and are very focused on going green! Not to mention, free vacuums when you’re done with your wash! The service has always been friendly and you just can’t beat a full exterior wash for $ 12.
My only reason for 4 stars is that there isn’t anyone to dry off the excess water when your wash is done and you’ve gone through the fans (they don’t get all of the water off). So bring a towel!